Our Exceptional Safari vehicle
Ramesa Adventures
- Located In:
- Size:
- 20-50 employees (Founded in 2020)
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $200 to $500 per person per day (USD, excl. int'l flights)
Reviews
Email Simon | 35-50 years of age | Experience level: first safari
Reliable and affordable safari agency
We had a wonderful safari experience with Ramesa adventures organized by Lincons, who is very professional and knowledgeable
Email Caroline | 20-35 years of age | Experience level: 2-5 safaris
Perfect tour operator, efficient in their services and they are well knowledgeable on the field.
I enjoyed, the experience was awesome, communications were clear and timely, the service was incredible. It's 100% reliable , there is value for money.
The tour was enjoyable and knowledgeable.
Email Nicholus | 20-35 years of age | Experience level: 2-5 safaris
The best tour operator I ever chose.
Choosing Ramesa Adventures was an incredible choice for me. The experience, with the company truly exceeded my expectations. From the moment we booked, their customer service was top-notch, providing detailed itineraries and personal touches that made us feel valued. The tour guide was knowledgeable and passionate, sharing fascinating stories that brought each destination to life. The carefully selected activities balanced the overall tour, creating an unforgettable journey.
Anyone seeking a memorable travel experience, Ramesa Adventures gatt you🔥🔥
CN
Email Kellen | 20-35 years of age | Experience level: first safari
No brainer recommendation to friends
We had a fantastic safari experience with Ramesa Adventures! From start to finish, their team was professional and responsive. Our itinerary was perfectly planned, and the accommodations were excellent. The contact person when we booked the trip, Lincons, was very responsive and can be reached through WeChat. We had a lot of questions and discussions with him and finally designed a customized itinerary that turned out to be really good. Our guide, Gordon and Vincent, were incredibly knowledgeable and skilled at tracking wildlife – we saw the Big Five and more! The logistics were flawless, and we always felt safe and well-cared for. Ramesa exceeded my expectations and delivered a truly memorable trip. Highly recommended!
Email Elizabeth | 20-35 years of age | Experience level: 2-5 safaris
Very experienced and professional
Here’s a short and professional client-style review for Ramesa Adventures:
Ramesa Adventures offered an amazing travel experience. Their team was professional, friendly, and well-organized. Everything from bookings to the actual tour went smoothly. I would highly recommend them for anyone looking for a reliable and enjoyable safari experience.
Email Felix | 20-35 years of age | Experience level: first safari
Unforgettable Safari Experience with Ramesa Adventures!
Ramesa Adventures is a professional, reliable, and passionate tour operator that delivers exceptional and personalized travel experiences across Kenya and beyond
MY
Email Darren | 20-35 years of age | Experience level: first safari
Attentive to customer requirements
Ramesa Adventures is a professional travel agency and I would highly recommend it. It was a pleasure experience dealing with Lincons. And most importantly the travel agency is able to adapt and react swiftly towards the sudden protest where we manage to dodge all the unforeseen problems. This has add invaluable importance towards my group safety. Kudos to Lincons and Calvin for making this trip memorable.
IN
Email Abhishek | 20-35 years of age | Experience level: first safari
An Adventure to Remember
Our safari with Ramesa Adventures was nothing short of exceptional. I want to extend a heartfelt thank you to Felix and Lincons for making our Kenyan adventure seamless and unforgettable.
Felix was the best guide we could have asked for, deeply knowledgeable about wildlife, remarkably skilled at spotting animals, and, above all, kind. During every game drive, he ensured we saw each animal we hoped to find. From our very first interaction, Lincons handled the planning, communication, and booking with outstanding professionalism and care.
I highly recommend Ramesa Adventures; their dedication and expertise made our journey through Mother Nature’s wonders in Kenya truly memorable.
US
Email Bradley E & Family | 50-65 years of age | Experience level: first safari
High level of service, Excellent Guide, Fantastic trip exceeded our expectations
In July 2025 we took a 7 day safari with Ramesa Adventures and it was a great experience from beginning to end. During the planning phase, Lincoln worked hard to customize our safari with accommodations and experiences that fit our expectations and budget. The service from Ramesa was top notch as soon as we landed at the airport, even picking us up at the airport and taking us to our hotel two days before our safari began.
Our guide Michael was fantastic. He was very knowledgeable and experienced and made recommendations to maximize seeing a great variety of animals. Our first full day he recommended we combine our morning and evening drives into one longer drive with a picnic lunch so we could go deeper into Masai Mara. We made it all the way to the Tanzania border and saw more animals than we thought we would on our entire trip. On the morning we were to drive back to Nairobi, he suggested we add a 6:00 a.m. drive followed by breakfast. On that drive he found a Lion family with cubs. It was so great to watch the cubs playing before the group headed into the brush to avoid the heat of the day. Every recommendation Michael gave was great and we took all of them because we could tell he knows his job well.
We're so glad we went with Ramesa. This was the trip of a lifetime and Ramesa and Michael exceeded our expectations.
IT
Email Francesco | 20-35 years of age | Experience level: 2-5 safaris
Warning: Ramesa Adventures – Avoid This Irresponsible, Dishonest Tour Operator
We booked our safari adventure with Ramesa Adventures, but what should have been the trip of a lifetime turned into a nightmare of mismanagement, deception, and outright violation of agreements. The company failed to honor multiple basic contractual obligations and ignored our repeated requests for a refund, as previously agreed upon due to their disgraceful service. Not only did they disappear after promising compensation, but their lack of accountability and professionalism has left us feeling cheated, stressed, and deeply disappointed.
Contract Violations: We were promised a specific itinerary, including full-day safaris, prompt transfers, qualified guides, and basic provisions. Almost every promise was broken, and key activities were missed.
Utter Lack of Responsibility: After acknowledging their failures and agreeing to a refund, the company simply vanished and stopped all communication, leaving us with no support or resolution.
Customer Service Failure: Ramesa Adventures has demonstrated total disregard for customer welfare, safety, and trust. Their business practices are a cautionary tale for any would-be travelers: avoid at all costs.
Reply from Ramesa Adventures
Posted on Aug 29, 2025Mr. Francesco and his group following their safari with Ramesa Adventures between 26th July and 2nd August 2025.
On behalf of Ramesa Adventures Limited, I extend our sincere apologies to the Authority and the guests for the inconveniences they experienced. We deeply regret that the safari did not meet expectations in its entirety and are grateful for the opportunity to clarify the events, confirm corrective measures, and demonstrate our commitment to resolving this matter in good faith.
1. Safari Booking and Payment Arrangements
Mr. Francesco (Not customer, Damiano Nargi i.e no quote request from from Mr. Nargi),
Mr. Francesco reached directly engaged Ramesa Adventures to design and operate a private safari itinerary covering Tsavo East, Amboseli, Lake Naivasha, Lake Nakuru, and Maasai Mara.
The itinerary was agreed and fully paid in advance.
Ramesa Adventures guaranteed delivery of a seamless safari experience, consistent with our long-standing professional reputation.
2. Engagement of Mr. Michael (Rosallin Adventures)
The safari coincided with the peak July–August high season, when demand for guides and vehicles is particularly high.
To supplement operational capacity, Ramesa Adventures subcontracted Mr. Michael of Rosallin Adventures to provide guiding and vehicle services.
This was arranged in good faith, based on a history of positive collaborations with Mr. Michael.
Unfortunately, his handling of logistics during this safari fell short of expectations and directly contributed to disruptions for the guests.
3. Chronological Account of the Safari
Day 1 – 26th July 2025 (Arrival in Mombasa / Transfer to Tsavo East)
Guests arrived at Moi International Airport at 8:00 pm. Day 1 was scheduled solely for transfer.
Arrival at Voi Safari Lodge (inside Tsavo East) was around 11:00 pm due to late flight and traffic.
As per KWS regulations, entry fees were required and settled by Ramesa Adventures at no extra cost to guests.
A lodge vehicle transferred them from the park gate to the hotel. Drinking water was bought at the hotel while we provide enough water throughout the safari
Day 2 – Tsavo East Safari & Transfer to Amboseli
Full day game drive was done.
Park fees were covered by the company.
Day 3 & 4 – Amboseli National Park
Game drives conducted smoothly without major issues except for Mr. Michael who informed us that he wasn't feeling well and promised to bring in one of his guides which we trusted with the work given Michael has years of experience in the field.
Day 5 – Amboseli to Lake Naivasha
Boat ride and Crescent Island excursion successfully completed.
Overnight at Sarova Woodlands, Nakuru.(an upgrade without requesting for extra charges)
KWS facilitated a date adjustment for Lake Nakuru’s game drive.
Day 6 – Lake Nakuru to Maasai Mara
Morning game drive at Nakuru undertaken.
Delays occurred due to extended game drive until noon and driver delays during transfer.
Group reached Maasai Mara around 6:00 pm, completing only a cultural visit instead of the scheduled game drive.
Day 7 – Maasai Mara
Full-day game drive completed, but disrupted when the vehicle became stuck and required recovery.
We apologize for this event, they later did game drive after that
Day 8 – Return to Nairobi
Vehicle experienced a breakdown en route but was repaired, and the guests safely arrived in Nairobi.
Game drive was offered to the group but unfortunately they did not want to do the morning game before departing to Nairobi
Our representative met them at the airport to hear their concerns and agree on remedial action.
4. Refund Agreement and Settlement
During the meeting, Mr. Francesco and Ramesa Adventures mutually agreed that a refund of USD 880 would be made as fair compensation for the missed Maasai Mara full-day game drive.
The refund amount was structured as follows:
USD 800 – reimbursement of Maasai Mara park entry fees
USD 80 – % stated by Mr. Francesco
Although the Mara park fees had already been remitted to Mr. Michael (who handled logistics for that leg of the safari)
We confirm that this refund has since been processed and successfully sent in full to Mr. Francesco and his group.
Supporting payment details are provided in Appendix A.
5. Acknowledgment of Shortcomings & Corrective Measures
We sincerely acknowledge that, despite several smooth phases of the safari, logistical disruptions on Day 1 and Day 6, as well as vehicle issues, negatively affected the experience.
In response, Ramesa Adventures has implemented the following corrective measures:
Stricter Subcontracting Standards – Only fully vetted and compliant partners will be engaged.
Enhanced Vehicle Inspections – Comprehensive checks before each safari.
Guide & Driver Training – Stronger emphasis on guest care, professionalism, and time management.
Real-Time Oversight – Closer monitoring of safari operations to proactively address any emerging issues.
6. Conclusion
Ramesa Adventures reaffirms its commitment to:
Honoring guest agreements — in this case, the USD 880 refund mutually agreed with Mr. Francesco has been sent successfully.
Maintaining transparency and fairness in resolving guest concerns.
Applying the lessons learned from this incident to strengthen our service delivery.
Upholding the highest standards of professionalism, safety, and guest satisfaction.
We once again extend our sincere apologies to Mr. Francesco and his group
Refund Payment Confirmation
Refund Amount Agreed: USD 880.00 (as per mutual agreement between Mr. Francesco and Ramesa Adventures on 2nd August 2025)
Payment Details:
Mode of Payment: International Funds Transfer
Amount: USD 880.00
Beneficiary Bank: REVOLUT BANK UAB – ITALY BRANCH
Account No.: IT60J0366901600569056125308
Date & Time of Transfer: 26th August 2025 – 14:53 hrs
Transaction Ref ID: 823164694893
Status: Processed Successfully
Verification Link: https://digital.imbank.com/inm-retail/otg/app