Carol the Company Founder & CEO
Pebble Tours & Travel
- Located In:
- Size:
- 5-10 employees (Founded in 2017)
- Member Of:
- KATA & TOSK
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $100 to $1,000 per person per day (USD, excl. int'l flights)
Reviews
DE
Email Armin | 35-50 years of age | Experience level: first safari
NEVER AGAIN with pebble travel ! ! ! ! ! !
2 nights for almost 2K USD at Emayian Luxury Camp for 2 on All inclusive Basis (06th - 08th of July in 2025). Transport & Game Drives in a joining 4x4 Landcruiser - Pick up & Drop off Nairobi CBD.
We were collected from Nairobi in the early morning in a Jeep with a defective suspension of the wheels. That made us people riding in the jeep feeling as there was no suspension at all. It felt like a very hard full body massage for more than 10 hours a day. I know offroad riding - I love it even with motorcycles on outdoor racetracks - but our exprience was not funny anymore. It was only damn hard shaking like you were throwing to the inner parts of the jeep - all the time long.
When we were collected in the morning from our camp the jeep was almost full of people. There were only two seats remaining free for us - of couse the worst seats in the very back of the jeep which are made for children I guess but not for adults. And we were three adults sitting there like "sardines in oil pressed close to each other". As I am 1,81m tall people can maybe imagine how I felt there in the very back of the jeep being very hard shaked daily for more than 10 hours and meanwhile not having space even for only sitting straight with my legs. Unfortunately this destroyed my mood even if the animals that we've seen were great (Lions, a Leopard, Hippos, Giraffes, Crocodiles, Elephants, Zebras, Wildebeests). It made me really getting angry when we met other jeeps and I saw that there were less people sitting in these jeeps and as far as I could see all of them had more space than I had.
The people at Emayian Luxury Camp were very friendly and the food there was also amazing. They really do a great job, we love them and have respect! The only negative point at the camp was the jacuzzi only having lukewarm water because of the winter month - not really warm.
At the end when we were going back to Nairobi we were collected in another jeep with a functional suspension. That felt like heaven when compared to the jeep we had to drive the days before at the safari!!!
As an engineer working at a car manufacturer I know when the suspension of a car is defective but when I complained about that and asked for a compensation payment of 300 or 400 USD (do not remember exactly, sorry for that!) then I was only told from pebble travel (I do not say any names here) that I would be wrong, that the suspension would be good at the jeep and also that the jeep is receiving regular maintenance - that was like a punch in my face and nothing more than an outrage towards me especially when I think of all the money I paid.
Sorry, I can only laugh about that statement and I do not believe that you were telling me the truth in this matter!
So think what you want of my review here.
I hope people out there read it and overthink the idea of booking such a safari at Pebble Travel. Always take care please!
Regards
Armin
Email Grace | 35-50 years of age | Experience level: first safari
Engaged, hands on, keen on ensuring great experience for her customers
We booked a family holiday and Carol was exceptional. She shared options and worked with us to fit into our budget, patiently answering our questions. She followed up during our stay to ensure we had a wonderful experience. I look forward to more adventures..
Email Joy | 35-50 years of age | Experience level: over 5 safaris
Impeccable service
This was my second time using pebble for an international trip and the experience was excellent. Carol took care of every detail pre and during the trip to make sure our experience in capetown was memorable. Her service was impeccable and rates were affordable. In short she understood the assignment I can’t wait for the next adventure with Pebble!!!
Email Esther | 35-50 years of age | Experience level: over 5 safaris
Customer Centric
Very reliable. Good advise on options available.
Caroline gave Immediate feedback on queries.
All planned activities were successful.
Follow up during travel to ensure everything was smooth.
Email Eric Rugo | 35-50 years of age | Experience level: 2-5 safaris
Reliable
It was a very well planned trip with dedicated and very well engaging. The drivers are well trained to appeal to different customers and the choice of venue pleas very well thought.
Email Lorraine | 35-50 years of age | Experience level: 2-5 safaris
Well travelled, good guide , gives options and always on top of her game.
I have used Pebble tours for quite a number of trips out and in the country of Kenya . My experience has been exciting whenever I travel with them. My flights and hotel bookings have been done correctly always saving me a lot of headache of doing this by myself. I also appreciate the timely communication in case of any expected changes and reliable updates whenever needed.
Email Ayuma Abuor | 35-50 years of age | Experience level: over 5 safaris
Customised Experience!
Pebble is part of our family vacation plan.Caro curated our first family vacation in 2021, and since then, the memories created from the first family vacation to Mombasa have become the foundation that has built a tradition for my family vacation every year. Since then, we have been on the move—Mombasa, Diani, Watamu, Kajiado, and hopefully many more to come. We have been collecting pebbles of memories through pebble tours and travel, truly creating memories
Email Njoki | 35-50 years of age | Experience level: over 5 safaris
Pebbles are efficient and ensure all small details are taken care of.
Pebbles are reliable. They work with your budget and ensure you get star services. They also follow up to enquire on the experience and areas of improvement. My family loves when we use them since they are sure all details are taken care of.
Email Wadzanai | 20-35 years of age | Experience level: over 5 safaris
Very professional and attentive to detail
Carol is very professional and communicated all the way from the booking and during the trip, she was just a call away. The service was great, activities well planned and tailor made to our liking. The trip was worthwhile and indeed value for money.
We will definitely recommend and use Pebble
Tours & Travel again.