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Shobana   –  
United States US
Visited: August 2012 Reviewed: Apr 10, 2014

20-35 years of age  |  Experience level: first safari

A Warm Welcome
5/5

African Welcome Safaris planned a once in a lifetime trip for us to South Africa and Vic Falls. I worked with Kathi Simon and she was a big reason why we went with African Welcome after much research and deliberation. She constantly refined and perfected our itinerary to meet our needs and budget. She was very patient given all the requests I had for her and in the end made our trip perfect.

We started in Cape Town and our tour guide Rhys was a true delight. Nearly 2 years later, we still quote his anecdotes. In Cape Town we did a city tour, winelands tour and visited the Cape of Good Hope all of which were superbly planned.

We then continued our tour to Vic Falls (Zimbabwe). The accommodations were awesome and our 2 day stay there was magical. All our transfers were perfectly timed and everyone we came in contact with was super helpful and kind.

Our final stop in our tour was to Thornybush Game Reserve. The game viewing was spectacular. We spotted the big 5 twice in our 3 day visit and saw many other animals as well. Our hosts were quite possibly the nicest people I have ever met and they made us feel at home in Africa.

Overall, Kathi did a first class job in planning our vacation. She gave us a lot of useful tips and was amazing to work with. At one point our hotel charged us for Wifi which didn't work and we told our guide and he told Kathi who then called the hotel and had them refund our money. She truly looks out for her clients and makes sure that everything goes without a glitch.

If you are looking to book a trip to Africa, make sure it's with African Welcome Safaris.

Ben & Estelle   –  
Australia AU
Visited: April 2014 Reviewed: Apr 8, 2014

20-35 years of age  |  Experience level: first safari

An excellent honeymoon experience at an affordable price. Customer service is exceptional!
5/5

African Welcome Safaris planning was exceptional. They handled our mass of emails promptly and always had an answer for us. We booked and organised the entire 3 week honeymoon via email as we were in Australia and we wrapped with how easy it was. The information they gave us was always accurate. The itinerary was great, we got a taste for all the things that we wanted.
The information pack had a lot of very useful information. Transfers were also great.
In my line of work its all about customer service and I think that they did a great job looking after us and ensuring everything went smoothly.
We will definitely contact African Welcome Safaris again if going to Africa and have no hesitation recommending them to anyone. We were recommended them by a friend and have since recommended them to a number of other people that are looking at going to Africa.
I can not recommend them highly enough.

Average User Rating
5.0/5
Rating Breakdown
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  • 4 star 9
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