Our General manager
Meterai Safaris
- Office In:
- Size:
- 5-10 employees (Founded in 2020)
- Tour Types:
- Custom budget & mid-range tours that can start every day
- Destinations:
- Price Range:
- $150 to $1,000 per person per day (USD, excl. int'l flights)
Reviews
KR
Email Jay | 35-50 years of age | Experience level: 2-5 safaris
Driver: unpuncture and racist behavior
My driver Sal** was late for the departure in the morning. I had to wait 25 minutes in the morning and two other guests even waited for an hour.
After the tour, on our way back to the drop off (individual lunch), the driver kept on insisted that I get off the car and walk even before arriving the final destination because there is traffic jam and he was unhappy with it. It was a 10 minutes walk. I was okay with walking but there were 3 guests out of 4, including me, who were going to the same destination.
So I told him nicely, even if I get off here, he has to go through all this traffic jam anyways, since two other people are also going to the same place and they are not willing to walk.
However he kept insisting only at me to get off the car because apparently I was the only Asian guest. He kept making gestures showing complaints, kept turning off/on the car engine, and asked “have you made up your mind to get off here?”.
He was clearly discriminative because he didn’t say anything at two other Kenyan guests who were heading to the same destination. I was very upset that the other Kenyan guests even apologized instead for his behavior on behalf of all the Kenyan people.
This has been my third safari tour in Kenya/ fifth in East Aftica and he has been the worst driver ever.
John, who was in charge of the booking was trying to be helpful and was apologetic when I called him about this issue. However, I would like to hear clear follow up measures on how you would deal with this issue and the driver.