Intimacy Adventure

Good Communication, Disappointing Safari

I had mixed feelings about my experience with Intimacy Adventure.

On the positive side, the company was responsive before the trip, and the hotels were exactly as promised. There were no issues with the accommodation, and everything matched the itinerary.

Unfortunately, the safari itself was very disappointing. Instead of being handled directly by the company, we were combined with guests from different tour operators and assigned to a driver who wasn’t actually part of Intimacy Adventure. Whenever we had a problem, he would simply tell us to contact the company, leaving us without any real support during the trip.

We also lost a significant part of our Serengeti experience because of an issue involving another group’s hotel reservation. Since everyone was traveling in the same vehicle, we all had to wait for hours, which wasted one of the most important safari days.

The biggest issue was the safari vehicle. It was old, uncomfortable, and kept breaking down. I experienced several other safari vehicles on the last day, and they were in much better condition. I asked to switch vehicles because ours was clearly not suitable, but my request was refused.

Sadly, only the first day was enjoyable. The remaining four days were so frustrating because of the vehicle and the poor organization that I found myself counting down the days until the safari ended.

I expected a much better experience, especially considering the amount I paid. Better organization, proper vehicles, and having a driver who represents the company would make a huge difference.