Reviews

Average User Rating
4.9/5

Rating Breakdown
  • 5 star 121
  • 4 star 13
  • 3 star 2
  • 2 star 0
  • 1 star 1

Sort By: Date Most Helpful 1-10 of 13 Reviews
tingting   –  
China CN
Visited: July 2026 Reviewed: Aug 4, 2026

Email tingting  |  20-35 years of age  |  Experience level: first safari

The tour operator has WeChat, and deposit can be paid in RMB.
4/5

I took an 8‑day group safari tour with Eta Adventure Safaris. I am a solo female traveller from China. Eta Adventure Safaris operates together with Super Eagles.

Pros:

1. They have WeChat support. The deposit can be paid in RMB via WeChat, only 10 % of the full payment. It makes communication much easier whenever any issues come up during the trip.

2. Airport pick‑up and drop‑off services are free of charge.

3. I selected my own hotels and asked them to make advance bookings for me. All check‑ins went smoothly.

Cons:

1. Fixed group tours cannot be customised. I really wanted to see the wildebeest river crossing, which requires long waiting by the Mara River — some groups wait from 6:30 until 14:00. On shared group safaris you have to accommodate every passenger, so sightings depend purely on luck.

2. Tour guides are assigned randomly, so experience varies greatly. My first guide John was excellent and gave me a wonderful start to the trip. However, my second guide was consistently one to two hours late. We filed a complaint and got him replaced.

Summary:
Group tours bring together travellers from all over the world to share travel stories, which suits outgoing people. I would say this operator is worth considering if you book their shared group safari. It is a relatively large local agency. I met another Chinese tourist whose agency was terrible: that provider downgraded her accommodation without consent, charged for airport transfers and ignored her formal complaints.

Syed Golam Kibria   –  
Bangladesh BD
Visited: July 2026 Reviewed: Aug 1, 2026

Email Syed Golam Kibria  |  35-50 years of age  |  Experience level: first safari

Overall good service
4/5

Masai Mara Safari & Enchoro Wildlife Camp Review
Overall Rating: ⭐️⭐️⭐️⭐️ (4/5)
Location: Masai Mara National Reserve, Kenya
Tour Operator: Easy Budget Safaris
Camp: Enchoro Wildlife Camp
Outstanding Tour Operator & Field Guide
My safari experience in the Masai Mara was incredible, and a huge part of that success goes to our tour operator, Easy Budget Safaris, and our amazing driver-guide, Charles.
* Easy Budget Safaris: They were excellent and highly responsive, providing truly friendly and caring customer service. When I raised the issues we faced at the camp with them, they were immediately apologetic and took full accountability, assuring me they would look into the matter to ensure everything was resolved.
* Charles (Driver-Guide): He is deeply knowledgeable, highly professional, and genuinely cares about his tourists, constantly encouraging and supporting us throughout the journey.
* Wildlife Highlights: We were fortunate enough to witness the spectacular wildebeest migration, spot four of the Big Five (all except the rhinos), and see the fascinating "Ugly Five." Every moment on the safari drives was unforgettable.
At the camp itself, Simon (one of the staff members) stood out for being exceptionally helpful and cordial. The tents were clean, comfortable, and had a reliable electricity supply.
Areas for Improvement: Camp Management & Facilities
Unfortunately, the Enchoro Wildlife Camp management falls well short of the excellence provided by the field staff and Easy Budget Safaris—representing a noticeable decline from my previous experience here back in 2016.
We encountered functional issues in both our toilet and shower facilities. While management did relocate us to a new tent after we complained, it raises serious concern about what would have happened had the camp been fully booked with no vacant tents available.
Furthermore, the WiFi connectivity was abysmal. On our first day, there was no connection at all, with staff promising it would be fixed by the next day. On day two, we finally received a signal, but it was far too weak to send even basic text messages. By day three, despite sitting alone in the dining lounge trying to get a stable connection, it failed entirely—even getting stuck while trying to load pictures to send back to family.
Final Verdict
I would highly recommend Easy Budget Safaris and guide Charles to anyone planning a trip to the Mara. However, I would not recommend Enchoro Wildlife Camp solely due to its weak management and poor infrastructure/WiFi.

Sadik Walid   –  
Bangladesh BD
Visited: July 2026 Reviewed: Aug 1, 2026

Email Sadik Walid  |  35-50 years of age  |  Experience level: first safari

A worthwhile experience
4/5

Our Masai Mara safari was an unforgettable experience, thanks largely to our driver and guide, Charles. He is an exceptionally skilled driver with a keen eye for wildlife and went above and beyond to locate animals for us. We were fortunate enough to see 4 of the Big Five, along with many other magnificent animals. Charles is currently a Silver Star guide, but based on our experience, he truly deserves a Gold Star rating.

The game drives and overall travel experience were excellent. Charles's dedication, knowledge, and persistence made the safari the highlight of our trip.

Unfortunately, the camp accommodation fell short of expectations. The toilet flush in our room didn't work initially, and the Wi-Fi was unavailable throughout our two-day stay. To the camp's credit, they promptly moved us to another room when we requested it. At dinner on the first night, the beef dish had already run out by the time we arrived, and we were offered an omelette instead.

Overall, I highly recommend this safari for the outstanding game drive experience and the professionalism of Charles. However, the accommodation and food quality need improvement to match the quality of the safari itself.

Rachel   –  
United States US
Visited: July 2026 Reviewed: Jul 10, 2026

Email Rachel  |  35-50 years of age  |  Experience level: over 5 safaris

Great
4/5

This tour was amazing. Highly recommend the 8 day trip to Maasai Mara, Lake Nakuru, Amboseli and Mombasa. I had a blast and loved my tour guide, Kennedy. He was so nice, funny, knowledgeable, and overall just great to be around. I feel very lucky to have had him. The value was great. The only bad thing I would say about this tour is the boxed lunches. They give you absolutely terrible sandwiches, mediocre snacks and extremely dry chicken. Some days they don’t even give you protein. I highly recommend bringing your own mustard and/or mayo because the sandwiches are so dry for lunch. The breakfast and dinners were good though. For the price we pay, we should be getting WAY better lunches. But I still highly recommend this tour regardless because every tour in Kenya seems to give everyone terrible lunches no matter which company you book with. They are quick to respond via WhatsApp.

Ethan   –  
Taiwan TW
Visited: June 2026 Reviewed: Jul 5, 2026

Email Ethan  |  20-35 years of age  |  Experience level: 2-5 safaris

ETA safari: A Decent Kenya Experience Worth Booking, but Shop Around Independently for Tanzania
4/5

ETA Adventure Safari – 10-Day Kenya & Tanzania Safari with budget accommodations
(Masai Mara · Amboseli · Serengeti · Ngorongoro | June 2026)
________________________________________
Why We Chose ETA
Sales contact Derrick responded quickly, was patient with customization, and flexible with pricing. This is what made us choose ETA over Super Eagles' rep, Chanson Kimani.
Note: ETA Adventure Safari and Super Eagles Safari are the same company, so the overall travel quality is trustworthy.
________________________________________
🇰🇪 Kenya — Highly Recommended
Masai Mara is smaller than Serengeti, which means animals are more concentrated and you can get surprisingly close to them. We strongly recommend booking at least 3 full days here.
▸ Our guide Symoh was a standout — experienced, well-connected with local rangers and other safari operators, and knew where to find animals. His network meant we could quickly reach spots where wildlife had just been spotted.
→ One downside: his Land Cruiser was in noticeably worse shape than other operators' vehicles — less comfortable seats, slower speed, and a bumpier ride. We hope the company invests in upgrading his car.
▸ Amboseli — handled by a partner agency, also great. Request Osutua Rafiki Camp specifically, it's better than Nyati Safari Camp.
▸ Food throughout Kenya was good. Budget accommodations offer better value than Tanzania's equivalent
▸ One hiccup: Derrick initially booked us into Manyatta Camp by mistake instead of Flair Camp. After we flagged it, he corrected it quickly. Just a heads up — Flair Camp is the better budget option, with nicer dining and rooms.
________________________________________
🇹🇿 Tanzania — Worth Managing Expectations
▸ Derrick told us ETA operates Tanzania directly, but it's actually handled by a third party: Seven Wonders Safaris. This matters for pricing — upgrading from basic camping to Shuhudia Camp & Hhand Lodge cost us an extra $100 USD per person per night through ETA. When we checked directly, Hhand Lodge was around $180 USD per room — could expect cheaper price via agency.
▸ Our honest suggestion: get independent quotes for Tanzania before committing through ETA.
▸ Our guide Tony was warm and very knowledgeable — genuinely enjoyable to be around. However, his vehicle's walkie-talkie seemed broken, which meant he couldn't pick up real-time wildlife updates in Serengeti and Ngorongoro. This gap made a noticeable difference compared to our Kenya experience, where Symoh's connections helped us find animals much more efficiently.
⚠️ Stomach warning: Me & my friend — on separate days — had stomach issues after drinking hot tea/coffee on different day made by the in-vehicle chef. If you have a sensitive stomach, stick to food and drinks provided by the lodge or camp.
________________________________________
📋 A Few Things ETA Should Improve
▸Communication needs work. Throughout the trip, we were constantly handed off between different drivers and guides (it’s fine) — but ETA rarely told us in advance who was coming next. This caused unnecessary confusion.
Before arriving, we asked Derrick for our Nairobi pickup time and he said "the driver will let you know." We ended up eating breakfast in a rush, only to arrive at the meeting point and wait a long time for other travelers from different operators. A simple message before would have helped us a lot not to book the room with breakfast.
▸Transfer driver in chief Jacob was friendly and drove well — but was sometimes inflexible about timing. As mentioned, day one hotel pick-up was like that. And the last day he said schedules couldn't be adjusted, yet ended up changing it himself. Not a dealbreaker, but a bit frustrating.

Arianna   –  
Italy IT
Visited: December 2025 Reviewed: Jan 6, 2026

Email Arianna  |  35-50 years of age  |  Experience level: first safari

Good experience
4/5

We booked a safari with "ETA adventure safaris", the general experience its been good, our gide gilbert was been the best to find all the animals. We only have had some little problem with the tickets for the train from Mombasa to Nairobi.

Shobith Rangappa   –  
India IN
Visited: September 2025 Reviewed: Sep 12, 2025

Email Shobith Rangappa  |  35-50 years of age  |  Experience level: first safari

It was a wonderful trip . They are reliable , trustable with a bunch of jovial people.
4/5

We had booked a 6N/7D package with super eagles. Special credit goes to our guide Mr Francis, who made sure we don’t miss anything . His dedication is really appreciable . We could spot all the big five because of him , but he used to say everyday “let’s see what the nature has to offer us” . A 10/10 for Mr Francis . Special thanks to Mr Jacob as well who made sure we arrived to Nairobi safe and returned safe to the airport.Thanks to the entire team .

Soumya   –  
India IN
Visited: August 2025 Reviewed: Aug 25, 2025

Email Soumya

It was good
4/5

Safari was excellent. Totally hazal free. Hotel, camp and food was good.

Ben   –  
Australia AU
Visited: July 2025 Reviewed: Aug 5, 2025

Email Ben  |  20-35 years of age  |  Experience level: 2-5 safaris

Good overall, small hiccups with organisation and miscommunication
4/5

Very good communication from beginning of booking process until the end of the trip and responsive during the trip. Put us in contact with good drivers and companies for the various activities we undertook (Mt Kilimanjaro, Amboseli safari, markets, etc). There were a couple events of miscommunication between eta and other companies which led to us having to mediate between them to resolve issues.
Was not enough to dampen overall experience but could have done without the unnecessary stress from these incidents.

Edgar   –  
Australia AU
Visited: July 2025 Reviewed: Aug 4, 2025

Email Edgar  |  20-35 years of age  |  Experience level: first safari

Very responsive and competitively priced
4/5

We had a good time overall in Kenya and Tanzania. In Amboseli, our driver Paul was a local and displayed very good knowledge of the wildlife and their behaviours. He predicted several times the movement of animals and herds, which meant that we often found ourselves in excellent positions to view them up close. Our tour organiser Derrick was very quick to respond to questions that we had. However, the organisation could be improved. We were picked up late on the first day by an hour, and we were given inaccurate information regarding the number of members in our Kilimanjaro trekking crew, which meant that we had to scramble to ensure we had enough for tipping. On the other hand, Eta was flexible and quick to make last minute changes to the itinerary when we had decided quite late that we wanted to spend an extra day trekking. All staff members we came across were very friendly and courteous, and they even met us at the airport to send us off with parting gifts!

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 121
  • 4 star 13
  • 3 star 2
  • 2 star 0
  • 1 star 1
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