Reviews

Sort By: Date Most Helpful Rating 11-13 of 13 Reviews
Maria Andrea R   –  
Germany DE
Visited: August 2025 Reviewed: Sep 3, 2025

Email Maria Andrea R  |  35-50 years of age  |  Experience level: 2-5 safaris

Magical Trip to Uganda
5/5

We loved our trip to Uganda and were very happy to have chosen Deluxe Vacations as our travel agent. Godwin, our first contact, was very fast to give us accurate and fast information. Specifically, he was very honest to let us know that there were not available permits for the Chimpanzee and Gorilla trekking on the initial dates we chose for our trip. This clear and honest communication made us trust Deluxe Vacation from the start. On the first day of our trip, we were received with a big smile from our guide Emmanuel. He was very helpful to recover our luggage that didn’t make it to Entebbe on time. The entire trip was amazing! The hotels and activities recommended were great! Emmanuel was very friendly, kind, knowledgeable and made our trip unforgettable! Thank you Emmanuel and Godwin for this great experience! We are now ambassadors of Uganda!

Felipe de los R.   –  
Germany DE
Visited: August 2025 Reviewed: Sep 6, 2025

Email Felipe de los R.  |  35-50 years of age  |  Experience level: 2-5 safaris

Professional, Reliable, top Tier!
5/5

From our first interaction with Godwin, we felt confident we were in good hands. His communication was clear, efficient, and transparent. Before confirming any bookings, he ensured Gorilla Trekking permits were available for our preferred dates in Bwindi. This led to some necessary adjustments due to the limited daily permit availability, but we appreciated his diligence—especially compared to another agency that was ready to proceed without verifying permit availability.

Godwin worked closely with us to refine our itinerary, and once on the ground, it became clear he truly understands how to craft a memorable experience.

When one of our self-booked flights was delayed and our luggage didn’t arrive on time, Emmanuel—our guide—stepped in seamlessly. He handled all airport communications, completed the paperwork, and personally retrieved our luggage at 3:00 AM, allowing us to begin our day as planned at 6:00 AM.

Emmanuel was exceptional. His deep knowledge of nature, culture, and local life enriched our journey. He answered every question with clarity and insight, and even made thoughtful adjustments to our itinerary to enhance our experience. His proactive coordination with local service providers and excellent time management ensured we enjoyed every activity without feeling rushed, while maintaining meaningful interactions with the local community.

Each accommodation was well-chosen, offering great comfort, service, and location.

Thanks to Emmanuel, Godwin, the Deluxe Vacation Team, and the warm-hearted people of Uganda, we left with unforgettable memories and a deep appreciation for this beautiful country.

Thank you all for an incredible experience!

Anne & Sean   –  
Switzerland CH
Visited: August 2025 Reviewed: Sep 15, 2025

Email Anne & Sean  |  20-35 years of age  |  Experience level: over 5 safaris

Unforgettable wildlife experience in Uganda, well organised, by Deluxe Vacations
5/5

We had an unforgettable safari experience in Uganda thanks to Deluxe Vacations. The tour was very well organized and adapted to our preferences.

From the start, we were in contact with Godwin, who was always available and extremely helpful in planning the itinerary. He made sure that the travel distances were manageable and that the places we wanted to visit were included.

A huge thanks to our fantastic guide, Eric. He has an impressive knowledge of wildlife and is actively involved in conservation. With his experience working with gorillas and chimpanzees, he was able to share fascinating insights about these primates. Always professional, punctual, and forward-thinking, he ensured that everything went smoothly throughout the trip. His remarkable ability to spot animals, including the lions resting in a tree, made the experience truly special.

We have done safaris before in South Africa, Zimbabwe, and India, but seeing the gorillas and chimpanzees in their natural habitat in Uganda was an extraordinary and unforgettable highlight.

We highly recommend Deluxe Vacations to anyone considering a trip to Uganda. Our safari was perfect, and we are grateful for the wonderful experience!

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 13
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 0
Write a Review

Disclaimer

  • All corporate and/or tour info is provided by Deluxe Vacations Uganda, not SafariBookings
  • The tours offered by Deluxe Vacations Uganda are subject to their terms & conditions