Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 5
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-5 of 5 Reviews
Nilima Willis   –  
United Kingdom UK
Visited: April 2025 Reviewed: Mar 13, 2026

Email Nilima Willis  |  50-65 years of age  |  Experience level: 2-5 safaris

Pilama Safaris is knowledgeable, friendly and pays attention to what the client wants from a safari
5/5

Pilama Safaris is one of the best travel companies I have engaged with. Anthony really listened to our requirements and built an itinerary that worked for us. There was time to make tweaks and refine what we wanted to do. Nothing was ever a problem, including chimpanzee tracking, where my youngest was 11.5 instead of 12 years old. Anthony quickly arranged a permit for her, and we were able to experience the chimpanzees together.

Communication was plentiful and mainly conducted over WhatsApp. Anthony very quickly became a friend!

I got a real sense that Anthony LOVES his job. He wanted to make everything wonderful for us.

And to be met by the team at the airport was so lovely.

Martin was our jeep driver and guide. He was so wonderful to be around with his calm and gentle nature. His deep knowledge of wildlife, especially birds, was a real treat for us.

We felt so looked after with Pilama Safaris.

Natalee   –  
Japan JP
Visited: February 2026 Reviewed: Mar 1, 2026

Email Natalee  |  35-50 years of age  |  Experience level: first safari

100% recommended⭐
5/5

My guide, Dennis, was truly wonderful. He has worked as a ranger and is extremely knowledgeable about the geography and animal habitats of Murchison Falls National Park and Queen Elizabeth National Park.

He planned the itinerary taking into account the animal's activity times. I experienced truly rare moments.

The lodge was wonderful and lovely with tasty dishes.

The operator, Anthony, frequently communicated with me with messages to ensure I didn't feel anxious before the tour began.
He also took great care in having a meeting with the guide the day before the tour. I will definitely recommend the campaney to my friends.

Thank you for an invaluable experience!

D. Maria   –  
Austria AT
Visited: August 2025 Reviewed: Feb 27, 2026

Email D. Maria  |  35-50 years of age  |  Experience level: first safari

Unforgettable – a safari dream
5/5

Our trip to Uganda was unforgettable. We opted for a gorilla trekking tour with Pilama Safaris. It was my first such tour and also my first trip to Uganda. My travels usually take me to Southeast and South Asia. But this trip was something special. I found myself just a few meters away from a gorilla family in Bwindi and could hardly believe my eyes. I was moved to tears to be able to get so close to these animals. These gentle giants. I hadn't expected that. The entire organization was effortless yet remarkably sophisticated. Daniel, our tour guide, expertly shared his insider knowledge and was simply a pleasant person to listen to. He knew what he was doing as we entered the gorillas' domain. We felt safe and well cared for and had a great time. After Uganda, we went to the Masai Mara, where we had the opportunity and the incredible luck to witness the Great Migration. What an experience! I'll be able to tell my grandchildren about it. When thousands of wildebeest crossed the Mara River, it was like something out of a nature film, and we were right in the middle of it, not just spectators. Pilama Safaris also has a real knack for choosing accommodations. Every lodge is definitely recommendable, even for a longer stay. Communication with the organizers was straightforward and based on a handshake agreement. What was agreed upon was delivered and was well worth the money. One more thing: the trip planning and the entire itinerary were coordinated with us in advance and were tailor-made. Even when we wanted to add a relaxing day at short notice, the program was quickly changed, and we were able to unwind in the hotel's spa area.

(automatic translation from German)

Mercy   –  
Kenya KE
Visited: January 2026 Reviewed: Jan 29, 2026

Email Mercy  |  35-50 years of age  |  Experience level: 2-5 safaris

Fantastic!
5/5

They deliver a highly personalized experience, consistently going above and beyond to understand each customer’s needs and ensure complete satisfaction at every touchpoint.

Nancy   –  
Kenya KE
Visited: January 2026 Reviewed: Jan 28, 2026

Email Nancy  |  35-50 years of age  |  Experience level: first safari

Excellent customer service
5/5

Excellent customer service from the onset of itinerary to the trip to masai mara.
Went to masai mara and nairobi national park and we managed to spot all the animals. We got the best photos as well as we had a photographer with us..

Average User Rating
5.0/5
Rating Breakdown
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  • 4 star 0
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  • 2 star 0
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