west wild team
West Wild
- Located In:
- Size:
- 10-20 employees (Founded in 2024)
- Tour Types:
- Customizable private tours and fixed group tours
- Destinations:
- Price Range:
- $350 to $1,500 per person per day (USD, excl. int'l flights)
Reviews
CN
Email Shuyue | 20-35 years of age | Experience level: first safari
Highly responsible, well organised, and hegenuinely exceeded our expectations
Before booking, I spoke to probably 10 to 20 different safari companies, and West Wild was the easiest one to communicate with. They actually listened to what I wanted instead of repeatedly trying to sell me a standard itinerary. That may sound like a basic requirement, but after speaking to so many operators, I realised it is not as common as you might expect. This was one of the main reasons I eventually chose them.
For example, I did not want to take a small domestic flight, so I asked whether the original route could be changed. They understood my concern straight away and quickly came back with a better alternative. They also explained clearly which days would involve longer drives and which days would be easier, so I knew what the itinerary would actually be like before making a decision. They did not just show me the most attractive parts of the plan, and I could tell that they understood the route well.
They were also very organised during the booking process. They explained which hotels were the hardest to secure, which ones needed to be booked first, and how the rest of the reservations should be arranged. The whole process was clear and logical, rather than feeling rushed or confusing.
Before the trip, they told me that they usually try to provide more service than clients expect. To be honest, because I had never worked with them before, I was not completely sure whether this was just something companies say when they are trying to get a booking. I remained a little doubtful until the trip actually started, but in the end, they really did follow through.
The clearest example was when Kenya Airways left my suitcase behind in Kenya. This had nothing to do with West Wild and was not really their responsibility, but they still kept following up for me. They were helping to track the luggage at around 3 a.m., and they were answering calls again at 6 a.m. They monitored the next flight, contacted people on the ground and kept pushing for updates until the suitcase finally arrived. That was when I really felt that they were reliable and genuinely willing to do more than they had to.
The trip was also very good value for money. All of the hotels were of a high standard, and one of the luxury safari lodges was especially memorable and became one of the highlights of the trip. Before booking, I compared quotes from quite a few other companies. For similar itineraries with hotels of roughly the same standard, many of them were around USD 1,000 to 2,000 more per person, and sometimes even more. West Wild’s pricing was much more straightforward. I did not have to spend a long time negotiating back and forth just to reach a reasonable price, which made the whole process much easier and saved a lot of time.
Overall, the trip was well planned, the communication was easy, and the service was genuinely better than I had expected. I was cautious at the beginning because we had never worked together before, but by the end of the trip, I felt that they had earned my trust.
CN
Email Li | 20-35 years of age | Experience level: first safari
patient
Tanzania and Kenya safari are perfect
the cost is valuable
wang is very good when we met some problems, reply is fast and detailed
tour is very safe
Mr wang check our situations every day
CN
Email SHU KBL | 20-35 years of age | Experience level: first safari
Boss Wang is truly reliable，he always finds solutions when problems arise.
Folks, Boss Wang is incredibly reliable and capable of handling tough situations. One of our travel companions had their bag stolen while entering Kenya from Tanzania, and Boss Wang tracked down the thief even before the police did. If you want a stress‑free trip, you can book with him without hesitation.
For our honeymoon, he generously surprised us with a cake — and this review isn’t just because of the cake! There were little pleasant surprises every single day, making our journey absolutely wonderful.
Also, I highly recommend our guide George. He has amazing people skills and helped us spot the Big Five effortlessly. Five‑star recommendation!
CN
Email Ma Shuai | 20-35 years of age | Experience level: first safari
wonderful
By chance, we booked this travel agency and Mr. Wang was really responsible and reliable. He would instruct the guide on the itinerary every day. Mr. Wang asked us how we were doing, bought us cakes at his own expense, and treated us to drinks; Answering all questions, able to immediately find solutions when encountering problems, and able to immediately find someone to solve stolen items in Kenya; Mr. Wang arranged a very excellent guide. During the days of safari in Tanzania, we saw more than 50 lions, 3 leopards, 1 cheetah, and 4 rhinoceroses, all of which were observed very closely.
excellent
reliable and efficiency，the guide is professional and enthusiastic, the journey is full and gorgeous, we are excited every day.
The boss pays close attention to details, is warm-hearted and dependable.
This trip offers excellent value for money. We spotted all of the Big Five. Our guide was fantastic — he’s great at locating animals and finding perfect viewing spots.
He is a patient and reliable boss.
Our guide is great and has good eyes. I saw a lot of rare animals on this trip.
CN
Email Chongguang | 50-65 years of age | Experience level: first safari
The West Wild is a travel agency you can fully trust.
The travel contract was detailed and clear, and the entire itinerary was strictly carried out in accordance with the contract. Throughout the entire trip, communication with the travel agency was seamless, ensuring that our African Safari journey was a complete success! The travel agency is professional, meticulous, and efficient, with reasonable pricing—highly recommended as a five-star choice!
CN
Email pumpkin | 35-50 years of age | Experience level: first safari
Very skilled at planning trips and finding suitable accommodations
I found Westwild two months before deciding on my travel dates, and Mr. Wang quickly developed a customized itinerary based on my preferences. Through several rounds of smooth communication, we finalized the plan together. Throughout the process, Mr. Wang and his assistant were extremely patient and friendly, offering many helpful suggestions. In Serengeti, thanks to their highly experienced guide, we successfully spotted all the animals we wanted to see—including leopards! The experience of tracking leopards and watching wildebeest cross the river truly showcased his expertise; it was amazing! During this trip, whether in Serengeti, Arusha, or Zanzibar, we stayed at hotels offering excellent value for money, ensuring great rest and comfort. Therefore, I highly recommend this travel agency.
Beyond Expectations – A Smooth First Safari with West Wild
West Wild delivered a seamless, luxurious, and wildlife-rich Tanzanian safari that felt perfectly tailored for first-timers, thanks to their impeccable planning and an outstanding guide.
The service was top-notch. They recommended ultra-premium lodges that genuinely exceeded our expectations: stunning locations, world-class cuisine, attentive staff, and breathtaking views that made each evening feel like a dream. Every transfer and logistics detail ran like clockwork, so we never had to worry about a thing—just relax and soak in the magic.
The true star, however, was our guide Yoaza. His passion for wildlife was contagious. He worked tirelessly—waking up early, scanning the horizon, and driving extra miles—to ensure we spotted the Big Five and countless other species. He knew exactly where to position the vehicle for the best photos, shared fascinating insights about animal behavior, and respected the animals’ space at all times. His genuine enthusiasm made every game drive exciting, and his warm, patient demeanor made long days in the vehicle an absolute pleasure.
There was, however, one small hiccup: on one game drive, our vehicle had a minor mechanical issue. But instead of letting that spoil the day, our guide Yoaza rolled up his sleeves and worked hard to fix it on the spot. More impressively, he voluntarily extended our game drive by several hours that same afternoon—taking us to new spots and ensuring we didn't miss a single sighting. That extra effort more than made up for the brief delay, and we ended up seeing even more wildlife than we had planned.
Thanks to Yoaza and the entire West Wild team, we came home with a thousand photos and even more incredible memories.