Nathan African Safari
- Located In:
- Size:
- 5-10 employees (Founded in 2023)
- Member Of:
- TALA & TOTA
- Tour Types:
- Custom budget & mid-range tours that can start every day
- Destinations:
- Price Range:
- $150 to $900 per person per day (USD, excl. int'l flights)
Reviews
GR
Email Kosmas | 35-50 years of age | Experience level: first safari
I believe they are scammers and thieves
SCAMMERS AND THIEVES — DO NOT TRUST THIS PROVIDER
I strongly recommend staying away from this company. In my experience, they are scammers and thieves.
We paid a $1,000 deposit in May to organize a safari for August. Despite having months to arrange everything, by mid-July they had still booked absolutely nothing.
We gave them another chance after they promised to resolve the situation. By the end of July, nothing had been booked. At that point, we asked them to cancel the safari and refund our $1,000.
From then on, their behavior became even worse. They stopped answering our messages and phone calls. They promised that our refund would be paid by August 7.
Today is August 18, and we still have no refund, no answers, and no explanation. They continue to ignore our calls and messages.
This is completely unacceptable.They've taken our money and then disappear. That is exactly how we have been treated.
If you are considering using this provider, Do not give them your money. Based on our experience, we believe they are scammers and thieves, and I would not trust them with even a single dollar.
We paid $1,000 in good faith and were left with nothing but broken promises, excuses, and silence. Stay away from these scammers and thieves.
FR
Email Thomas | 20-35 years of age | Experience level: first safari
Terrible organization and program not followed
Unfortunately for us, the expert was very disappointing... particularly regarding the organization, which turned out to be disastrous with the agency manager.
We were informed the day before that the program would be modified. The manager confirmed that the activities would remain the same, only the schedule was changing. We accepted because we trusted her.
On the first day, we set off for a hike around Mount Kilimanjaro, where a guide was supposed to accompany us. A taxi driver arrived to take us, we drove for two hours, and when we asked the driver when the hike was scheduled, he told us there was no guide and no hike. Yet we had paid for it. The manager hadn't informed us.
We told the manager, who, as compensation, promised to take us to see the animal migration in the northern Serengeti the next day. We accepted.
We thought it was probably a mistake, which can happen, that the next day would be better. WRONG!
She told us that the safari guide would be there the next day at 6:00 AM. Except that when we woke up at 4:30 AM, we saw a message from the manager at 12:30 AM, telling us that the guide would actually be there at 7:00 AM... We weren't exactly thrilled, as we could have easily slept another hour, given how tired we were.
So we explained to our guide that, as compensation for the previous day, the agency manager had promised us a day trip to the northern Serengeti to witness the animal migration.
The guide hadn't been informed of the change in schedule, so he called the manager, who told him to proceed with the trip to the northern Serengeti to observe the animal migration. He hung up with her and explained that it was okay for him, we could go, however, it added 10 to 12 hours of extra driving with no guarantee of seeing any attractions.
The manager had assured us that it was close to our hotel and that it wouldn't affect the itinerary.
To put it simply, she lied to us because if we had known it would take a whole day on the road, we wouldn't have accepted this compensation.
So we set off and drove for about 6 hours as planned to reach the Serengeti.
But there, we saw a lot of wild animals, and our guide didn't stop. He continued driving quite fast. We asked him why he wasn't stopping, and he told us we had to go to the hotel because it was far.
So we showed him the agreed-upon itinerary, and he told us he hadn't been informed, that their agency manager hadn't told him there was a safari day on the very first day.
Our guide was very understanding; he even took the time to stop whenever he saw wild animals so we could observe them. As a result, we arrived at the hotel at night, and that's when things started to turn into a nightmare.
We arrived at a sort of base camp in the middle of the savannah. So far, nothing alarming; it was what was planned in the itinerary.
Except that after about 10 hours of driving, we discovered to our dismay that there was no water or electricity there, and our phones were nearly dead.
We tried to contact the manager to request compensation, but we haven't received a response since.
The next day, our guide told us he had spoken to the manager and that we would receive compensation equal to half the price, and that we would go to the camp that evening to get water and electricity.
We arrived at the camp and found a tent to sleep in, and one shower for 50 people (see photos).
Our guide told us the manager would be waiting for us at 4:00 PM at Arusha airport to arrange the compensation. She never showed up and hasn't responded since, so we filed a complaint with the relevant authorities.
We haven't heard from the manager since, and we are devastated.
(automatic translation from French)
PT
Email Nali | 50-65 years of age | Experience level: first safari
Amazing
It was a 3 days safari: Lake Manyara,Ngorongoro Crater and Tarangire Park.
The moust amazing days of my lide.
Email Steve and Mia | 20-35 years of age | Experience level: 2-5 safaris
Very friendly and easy to get on with
Very good service, enjoyed meeting him and exchanging stories. Wishing all the best for the future.
AT
Email Verena | 35-50 years of age | Experience level: 2-5 safaris
Perfect organised 100% trustable
A great Safari experience from the first to the last minute, very well organized, Big Five 👍 , great experienced stuff, good Safari Cars with Great Druckers and Tour Guide and delicious food
FR
Email Yousra | 35-50 years of age | Experience level: first safari
Professional
The best guide for safaris. An unforgettable experience. Highly recommended.
Email Nag | 50-65 years of age | Experience level: 2-5 safaris
Very professional and well organised tour. Great driver and excellent food.
A great experience overall. Night camping in Serengeti and Crater was awesome.
CN
Email liu | 20-35 years of age | Experience level: first safari
great
Highly recommend Safari Travel Agency! The customized itinerary in advance perfectly matches my needs with great attention to details. During the trip, the hotel was comfortable, the transportation was smooth, and the featured activities allowed me to have an in-depth experience of the local culture. The service was responsive and thoughtful throughout the whole journey, making this trip an amazing experience. I’ll definitely choose them again for my next trip!
OM
Email Hani | 35-50 years of age | Experience level: first safari
The operator provided a good and satisfactory service
Communication with the operator was clear and helpful, the service was good, and the tour itself was enjoyable. The trip offered reasonable value for money and the arrangements were reliable overall, making it a pleasant experience with room for further improvement.
ES
Email Aina | 20-35 years of age | Experience level: first safari
So worth it
A life changing experience, I recommend doing it with them to everyone!