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4.9/5

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CRISTINA   –  
Italy IT
Visited: March 2026 Reviewed: Apr 11, 2026

Email CRISTINA  |  50-65 years of age  |  Experience level: over 5 safaris

Amazing Safari in terms of Wildlife , experience in group not what I expected.
4/5

This wasn’t my first time in Africa, as I’ve done several safaris before—but always private tours.
What was new this time was joining a GROUP TOUR with other travelers: my family of three and five additional people. I liked the idea of sharing the experience with others.

ARIPHINE TOUR organized everything for us, nothing to complain about.

I would like to emphasize that this was my personal experience and my following review is based on what Arephine Tour and Safaris organized for us when TRAVELLING WITH A GROUP.


1) I was surprised to find that when you travel in group not all of us were staying in the same lodge. Sometimes the lodges were up to half an hour apart, which meant very early mornings for some of us just to pick up the rest of the group. This often delayed our entrance into the parks, so we rarely started earlier than 7:30–8:00 am and back in the lodge around 5pm . This was disappointing, as the best times to see animals are the first hour in the morning and the last hour before sunset.

2) We chose the budget, but “budget” should not mean poor quality. None of the lodges we were originally indicated were available; we were placed in alternatives that were inferior. I would strongly recommend spending a bit more to secure the accommodation you actually choose, rather than relying on “or similar” options.

Seeing wildlife is always incredible, but what truly makes the difference is having a guide who engages with the group, shares knowledge, and allows you to fully enjoy the moment. Unfortunately, our guide John often seemed in a rush to move from one sighting to another, which didn’t allow us to fully experience what we were seeing. Our driver, John… well… he was often distracted by his phone or social media, which affected the quality of the experience.This was not only my own impression it was shared by the rest of the group too. He had the knowledge of animals and birds, but his attention was frequently elsewhere, so questions from the group were answered only briefly.


Visiting places like Masai Mara, Amboseli, and Nakuru is always wonderful because of the wildlife itself.
That said, in hindsight I would have chosen a private tour for a fully satisfying experience. Group tours can work well if you are very very flexible, easy-going, and open to adjustments, but for those seeking a higher-quality experience, a private safari is definitely worth it.

Despite the challenges, seeing these incredible animals in their natural habitat is unforgettable, and the trip still offered moments of true magic. Next time we come back we will still contact Ariphine Tour but choose a private tour :-)

Reply from Ariphine Tour and Safaris
Reply from Ariphine Tour and Safaris
Posted on Apr 13, 2026

Thank you very much for taking the time to share such a detailed and honest review of your recent safari with Ariphine Tour and Safaris. We truly appreciate your continued trust in us, especially as a returning traveler to Africa.
We’re delighted to hear that you enjoyed the incredible wildlife experiences in Masai Mara, Amboseli, and Nakuru—these destinations never fail to create unforgettable moments, and we’re glad you were able to witness that magic.
At the same time, we sincerely apologize for the aspects of the group tour that did not meet your expectations. Your feedback regarding split accommodations, delayed park entry times, and the quality of alternative lodges is very important to us.
Kindly note that the split accommodation arrangement occurred because some guests in the group opted for midrange lodges while others chose budget options. Our group safaris are designed to accommodate both budget and midrange preferences, which can sometimes result in guests staying in different properties. That said, we understand the inconvenience this may have caused and are working on improving coordination to minimize delays and ensure smoother operations for future group departures.
We also sincerely apologize for your experience with the guide. Please note that the matter was taken very seriously, and the guide in question has since been suspended. We have reinforced our service standards to ensure all our guides are fully attentive, professional, and engaged with our guests at all times. We are happy to confirm that everything is now running smoothly, and our group tours continue to deliver great experiences.
Group safaris can indeed come with some logistical challenges, but they also offer a wonderful opportunity to share experiences and create connections. With the improvements we’ve made, we are confident that our group tours now provide both great value and a memorable safari experience.
We truly value your recommendation regarding private tours as well, and we would be honored to organize a more personalized safari for you on your next visit.
Thank you once again for your constructive feedback and kind words about the highlights of your trip. We look forward to welcoming you back and delivering the exceptional experience you deserve.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 14
  • 4 star 1
  • 3 star 0
  • 2 star 0
  • 1 star 0
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