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Average User Rating
4.8/5

Rating Breakdown
  • 5 star 68
  • 4 star 13
  • 3 star 1
  • 2 star 1
  • 1 star 1

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Alya   –  
China CN
Visited: August 2018 Reviewed: Aug 23, 2018

Email Alya  |  20-35 years of age  |  Experience level: first safari

The review below is the personal opinion of Alya and not that of SafariBookings.
Extremely disappointed and will recommend not to use them
1/5

Communications:When he knows there is a problem he decided to avoid answering the phone, other than that he responds ok.
Service:Not good, we definitely didn't get a good place to stay nor the trip was done as discussed!
living up to expectations:We found ourselves in a deserted camp-not sure if it was a camp-one hut with a small dining area.No other customers were there even though it is the season.
The food(ad the waiter) was brought in the car with us-which by the way was apparently a frozen chicken and eggs and we lived off that till the next day's lunch when we finally had enough and wanted to move camp.Of course we had to pay for the new camp as well!!after we complained to Rama/Gecko and his response was it's not his fault!!!

The Safari tour:
We booked two nights and three days:
First day:
the plan was to drive us from the ferry, have lunch and head to the camp and catch the ferry.They came on time to pick us up, however the trip somehow took longer than they expected so we ended up not having lunch and running to catch the boat.
Second day:
We drove up to the game park no problems.
Third day:
We were supposed to have our walk in the game park , we ended up just walking around our camp cause Gecko-Rama-decided to not buy the entry ticket and save some money!!While it only costs about 130 dollars for two people and we paid him more than one thousand dollars for two nights and we ended up paying again for another camp because the camp he chose for us was terrible, even the waiter came with us to the camp and he was the only waitron top of that we were the only customers staying there and I couldn't sleep the whole night!

*We were looking forward for this holiday, and we paid well and discussed all the arrangements in advance, but still nothing was done according to plan.It is very unfortunate to be treated this way.I would not recommend nor wish this to happen to anyone else.

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 68
  • 4 star 13
  • 3 star 1
  • 2 star 1
  • 1 star 1
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