Reviews
KR
Email Juan | 20-35 years of age | Experience level: first safari
The communication was okay, if something arised they proactively tried to solve the problems.
We received a good airport pick up service even if it was a late time. However the game driver, we felt a bit disappointed about the communication style and how he managed the complaints raised by the customers.
HU
Email Esther | 20-35 years of age | Experience level: first safari
Experienced, careful driver, great eyes to spot animals, sometimes impatient and not tolerant
Our package was overall great value for money. Although we booked a budget shared tour, our accommodation was still in lodges with private bathrooms, which was a very pleasant surprise. Communication with the agency was excellent—they were responsive and tried to handle any challenges (for example hot water shortage).
We also felt very lucky on the safari itself, as we were able to see almost all the major animals and even some rarer ones, such as a serval cat.
One improvement we would suggest is to group travellers who stay in the same or nearby lodges, as this would reduce travel time and allow for more game drives. Another small downside was that our driver became impatient when a tour member requested to look for lion cubs, repeatedly saying he could not guarantee sightings. While we understand this, a bit more patience and warmth would have made the experience even better.
Overall, we would still highly recommend booking a tour with Wild Horizon, just with a request for a more patient and welcoming guide.
Reply from Wild Horizon Safaris
Posted on Sep 15, 2025Thank you for your thoughtful review and kind words about the overall experience, especially regarding our communication and the quality of the accommodations. We're glad you had great wildlife sightings!
We also appreciate your feedback about the guide's attitude and travel logistics. We’re addressing these points internally to improve future tours and ensure every guest feels fully welcomed and valued.
Thank you again for recommending us — we hope to host you again someday