Reviews

Sort By: Date Most Helpful Rating 31-40 of 94 Reviews
Tina Oz   –  
Australia AU
Visited: September 2018 Reviewed: Dec 1, 2018

Email Tina Oz  |  50-65 years of age  |  Experience level: first safari

Knowledgeable and great communicators.
5/5

The agent at Giltedge quickly understood the type of trip we required. She seemed to understand what people our age, stage and budget would be interested in and made excellent suggestions. The communication was perfect and we even got phone calls whilst on our trip to check we were satisfied. With quite a bit of meet and greet and connecting flights in or itinerary, everything went perfectly according to plan.

Jo-Ann Daly   –  
Canada CA
Visited: September 2016 Reviewed: Nov 30, 2018

Email Jo-Ann Daly  |  50-65 years of age  |  Experience level: 2-5 safaris

The service Gilt-edge Africa provided was excellent!
5/5

Giltedge Africa helped us plan our trip to South Africa. All our accommodations in Cape Town and on Safaris were excellent. All of our excursions were wonderful. All the transfers to different locations went smoothly. They always responded to any queries in a very timely manner. Would absolutely use them again to plan another trip and would highly recommend them to others.

sylvie benatar   –  
France FR
Visited: March 2018 Reviewed: Nov 30, 2018

Email sylvie benatar  |  65+ years of age  |  Experience level: over 5 safaris

I am fully satisfied of the service of Giltedge, I appreciate the reactivity of my trusted advisor
5/5

Every thing so far is excellent, my advisor knows me now very well, and she allways has satisfied my desires

Karen & Tom   –  
United States US
Visited: September 2016 Reviewed: Nov 30, 2018

Email Karen & Tom  |  50-65 years of age  |  Experience level: first safari

The most amazing people to work with that created a once in a lifetime custom experience for us!
5/5

Nikki is an amazing asset to Giltedge and delivered service beyond our expectations. Every little detail of the trip not only was successful but truly enhanced our experience and allowed us to enjoy our vacation without worry. I shared our experience with our friends and they also booked a trip with Nikki/Giltedge and equally had an amazing experience. Thank you for giving us a trip of a lifetime.

Tom and Beryl   –  
Canada CA
Visited: May 2017 Reviewed: Nov 30, 2018

Email Tom and Beryl  |  65+ years of age  |  Experience level: over 5 safaris

Excellent tour experiences, thanks to our agent, Nikki's direction, efficiency and professionalism.
5/5

Our agent, Nikki Theron, was always prompt with her replies to our research questions. This enabled us to formulate a series of safaris that suited our wishes. Nikki always contributed valid options, if requested, which resulted in our 4 safaris (over 9 years), to various parts of Africa, being top quality. On each adventure, the accommodation, camp locations, transportation and guides exceeded our expectations, leaving us with the continued desire to return to Africa.

Helene   –  
United States US
Visited: July 2017 Reviewed: Nov 30, 2018

Email Helene  |  65+ years of age  |  Experience level: 2-5 safaris

Great planning/ providing sufficient time each excursion (scenery, history, safaris) & communication
5/5

Excellent experience! Communication before, during and after the trip was most helpful and timely. The varied excursions were wonderful and well planned (individually or in a small group). The 2 safaris offered two different, wonderful experiences. The trip definitely lived up to my expectations (and more)! Thank you to Nikki Theron.

Callie   –  
United States US
Visited: October 2017 Reviewed: Nov 30, 2018

Email Callie  |  35-50 years of age  |  Experience level: first safari

Easy and extremely profession. Everything was taken care of for us with all attention to detail.
5/5

We had the most excellent trip of our lives! Giltedge took amazing care of of and we could not have asked for anything better. This trip was absolutely epic from our transport arrangements to our accommodations. Every detail was managed to perfection. We can't recommend their services enough. If you want the trip of a lifetime, use Nikki and her team!

William Lambert   –  
United States US
Visited: October 2017 Reviewed: Nov 30, 2018

Email William Lambert  |  65+ years of age  |  Experience level: first safari

Wonderful trip organized by Giltedge.
5/5

The tour arranged by Giltedge was superb in every way. Working with Nikki to develop our itinerary was very efficient with very good communication. The trip itself was magnificent. The tour guides both in Cape Town and in the Camps in Botswana were very knowledgeable and friendly. I highly recommend a visit to Africa arranged by Giltedge.

Matt W.   –  
United States US
Visited: October 2016 Reviewed: Nov 30, 2018

Email Matt W.  |  20-35 years of age  |  Experience level: first safari

The trip was UNBELIEVABLE we had the honeymoon of a lifetime and could not have done it without you!
5/5

Every aspect of our experience with Giltedge Africa was amazing. We were recommended by a friend of a friend who only had the best things to say about them. We reached out and were placed in touch with Nikki who was an absolute delight. Our initial phone conversation lasted almost an hour where we discussed exactly what we were looking for on our African honeymoon. My wife is a frequent traveler at work and we had a significant amount of reward points which we wanted to maximize on our trip. Nikki came up with multiple itineraries which allowed us to maximize our usage of reward points and minimize our out of pocket costs. She was in constant communication with us about our options, the corresponding prices, and her recommendations based on past experience. Being a savvy traveler, and an accountant by trade, I compared the prices she quoted us and compared them to travel websites. Her prices were always significantly lower based on their heavily discounted rates Giltedge receives. After weeks of communication we ultimately came up with a trip which met all of our needs.

Now for the trip, from the second we stepped off the plane in Johannesburg we were greeted by personal escorts which allowed us to bypass security lines and took us directly to our connecting flight to Cape Town. This continued for the rest of the trip which included private transfers, private guided trips, amazing hotels and an unparalleled safari experience. From the second we got off the plane to the second we boarded the plane home three weeks later we were taken care of by friendly and professional staff which was all planned through Giltedge. Nikki set up the perfect tour where we spent two nights in wine country, three nights in Cape Town, a week on safari in Kruger and a week in Mauritius. We would not have changed one thing about the trip, most of all we would not change choosing to use Giltedge to help us plan and execute the honeymoon of our dreams. Thank you!!

Jack & Kris Portenier   –  
United States US
Visited: August 2018 Reviewed: Nov 30, 2018

Email Jack & Kris Portenier  |  65+ years of age  |  Experience level: 2-5 safaris

The level of service offered Gilt-edge agents, makes for a stress free experience.
5/5

Each step along the way, we were met by representatives of Gilt-edge to take care of us and assure that we had a stress free trip. The level of service is way beyond anything else we have experienced in our three trips to Africa. Very pleasant agents that we met at each step of our trip, Airports, shuttles, Cabs, Resorts, restaurants, hotels, lodges, etc left us feeling secure and free to really relax and enjoy our trip. Transportation from each location to the next, was met by an agent. We had a detailed itinerary which identified dates, times, and requirements. All of the places we visited on our trip, were places where Gilt-edge agents have personally experienced. It is obvious that Gilt-edge has gone to great lengths to have high quality Agents. We think of our agent as the best we have ever had.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 88
  • 4 star 5
  • 3 star 1
  • 2 star 0
  • 1 star 0
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