Reviews

Sort By: Date Most Helpful 41-50 of 102 Reviews
Carlota   –  
United States US
Visited: December 2018 Reviewed: Jan 11, 2019

Email Carlota  |  20-35 years of age  |  Experience level: first safari

Great Organization, Best Trip of our Lives!
5/5

We went into the organization blind. We knew only that we wanted a 6 nights safari, and we wanted to go to Victoria Falls and to the Okavango Delta. Philippa was incredible. She planned the perfect vacation for our family, making sure to check in with me every step of the way. She took care to change the plans according to what I told her, calling daily during the initial organization to make sure I was satisfied with the ongoing changes. After we had our final proposal, she answered all my questions regarding attire, flights, or other details.

We arrived in Johannesburg and stayed in a hotel near the airport, all booked by Philippa, then the "real" trip began.
We spent 2 nights in Victoria Falls, in the best lodge we could have hoped for, the Old Drift Lodge. During the planning, I had wanted to switch to Victoria Falls Safari Suites, and I am so thankful to Philippa for convincing me to keep the Lodge! We had animals roaming through our hotel, as we were inside the reserve. It was incredible. We also planned for White Water Rafting and for a Horse Riding Safari. Both activities were incredible!
Then we spent 2 nights in Chobe Game Lodge. The road transfer, including the crossing of the border, was perfectly organized. Staying inside the Chobe National Park is really worth it. We saw almost all the animals in our "to-watch" list there.
Then we took a small plane to the Okavango Delta for our last 2 nights. Again, the organization was flawless. The camp was lovely and the game drives exciting!
All the camps, transfers and arrangements were perfectly planned, we never had an issue during the trip.

I am glad I found Giltedge Travel and Philippa, as they gave us an incredible experience! All transfers, lodges, and communications couldn't have been better. Thank you for making this past Christmas unforgettable!

Ping   –  
Australia AU
Visited: May 2017 Reviewed: Dec 7, 2018

Email Ping  |  50-65 years of age  |  Experience level: first safari

Fantastic service
5/5

Everything was perfect. Nothing to complain about at all.

Happy Honeymooner   –  
United States US
Visited: August 2018 Reviewed: Dec 6, 2018

Email Happy Honeymooner  |  20-35 years of age  |  Experience level: first safari

Amazing customer service
5/5

Tanya was an amazing resource and so easy to work with. We loved our honeymoon and every detail was well planned and thought through thanks to the Giltedge team!

Tina Oz   –  
Australia AU
Visited: September 2018 Reviewed: Dec 1, 2018

Email Tina Oz  |  50-65 years of age  |  Experience level: first safari

Knowledgeable and great communicators.
5/5

The agent at Giltedge quickly understood the type of trip we required. She seemed to understand what people our age, stage and budget would be interested in and made excellent suggestions. The communication was perfect and we even got phone calls whilst on our trip to check we were satisfied. With quite a bit of meet and greet and connecting flights in or itinerary, everything went perfectly according to plan.

Jo-Ann Daly   –  
Canada CA
Visited: September 2016 Reviewed: Nov 30, 2018

Email Jo-Ann Daly  |  50-65 years of age  |  Experience level: 2-5 safaris

The service Gilt-edge Africa provided was excellent!
5/5

Giltedge Africa helped us plan our trip to South Africa. All our accommodations in Cape Town and on Safaris were excellent. All of our excursions were wonderful. All the transfers to different locations went smoothly. They always responded to any queries in a very timely manner. Would absolutely use them again to plan another trip and would highly recommend them to others.

sylvie benatar   –  
France FR
Visited: March 2018 Reviewed: Nov 30, 2018

Email sylvie benatar  |  65+ years of age  |  Experience level: over 5 safaris

I am fully satisfied of the service of Giltedge, I appreciate the reactivity of my trusted advisor
5/5

Every thing so far is excellent, my advisor knows me now very well, and she allways has satisfied my desires

Karen & Tom   –  
United States US
Visited: September 2016 Reviewed: Nov 30, 2018

Email Karen & Tom  |  50-65 years of age  |  Experience level: first safari

The most amazing people to work with that created a once in a lifetime custom experience for us!
5/5

Nikki is an amazing asset to Giltedge and delivered service beyond our expectations. Every little detail of the trip not only was successful but truly enhanced our experience and allowed us to enjoy our vacation without worry. I shared our experience with our friends and they also booked a trip with Nikki/Giltedge and equally had an amazing experience. Thank you for giving us a trip of a lifetime.

Tom and Beryl   –  
Canada CA
Visited: May 2017 Reviewed: Nov 30, 2018

Email Tom and Beryl  |  65+ years of age  |  Experience level: over 5 safaris

Excellent tour experiences, thanks to our agent, Nikki's direction, efficiency and professionalism.
5/5

Our agent, Nikki Theron, was always prompt with her replies to our research questions. This enabled us to formulate a series of safaris that suited our wishes. Nikki always contributed valid options, if requested, which resulted in our 4 safaris (over 9 years), to various parts of Africa, being top quality. On each adventure, the accommodation, camp locations, transportation and guides exceeded our expectations, leaving us with the continued desire to return to Africa.

Helene   –  
United States US
Visited: July 2017 Reviewed: Nov 30, 2018

Email Helene  |  65+ years of age  |  Experience level: 2-5 safaris

Great planning/ providing sufficient time each excursion (scenery, history, safaris) & communication
5/5

Excellent experience! Communication before, during and after the trip was most helpful and timely. The varied excursions were wonderful and well planned (individually or in a small group). The 2 safaris offered two different, wonderful experiences. The trip definitely lived up to my expectations (and more)! Thank you to Nikki Theron.

Callie   –  
United States US
Visited: October 2017 Reviewed: Nov 30, 2018

Email Callie  |  35-50 years of age  |  Experience level: first safari

Easy and extremely profession. Everything was taken care of for us with all attention to detail.
5/5

We had the most excellent trip of our lives! Giltedge took amazing care of of and we could not have asked for anything better. This trip was absolutely epic from our transport arrangements to our accommodations. Every detail was managed to perfection. We can't recommend their services enough. If you want the trip of a lifetime, use Nikki and her team!

Average User Rating
4.8/5
Rating Breakdown
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  • 3 star 1
  • 2 star 0
  • 1 star 1
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