Reviews

Average User Rating
4.8/5

Rating Breakdown
  • 5 star 102
  • 4 star 5
  • 3 star 1
  • 2 star 0
  • 1 star 1

Sort By: Date Most Helpful 1-10 of 102 Reviews
Christine   –  
United States US
Visited: April 2014 Reviewed: Nov 12, 2014

20-35 years of age  |  Experience level: first safari

great experience
5/5

Southern Africa Travel (Giltedge) was so helpful in booking our trip to South Africa (which was also our honeymoon)!  They listened to our wants and helped us plan the trip exactly as we wanted.  We had a great time and loved all of the places we stayed!

Michael S   –  
United Kingdom UK
Visited: October 2014 Reviewed: Nov 12, 2014

Email Michael S  |  65+ years of age  |  Experience level: over 5 safaris

The bookings went well, and local flights arranged which I would have found very difficult to do.
5/5

Communications with Giltedge Africa (formerly Southern Africa Travel) were mostly by e-mail with prompt and helpful responses.  There were also some necessary telephone calls which were fine.  The programme, largely planned by me, was implemented successfully.  The two safari lodges, both of which I had been to before [but one not for 16 years], were as expected, perhaps more so.  I had arranged the flights from the UK myself but all the internal arrangements, internal flight reservations, lodge bookings, transfers etc in South Africa were down to Southern Africa Travel and there were no problems with them, and although one of the internal airlines changed its flight to Jo'burg, Giltedge Africa were "on the ball" and notified us of the change in good time.  All in all I would have no hesitation in recommending the company.  However, because I knew what I wanted to do and where to go, I didn't ask Southern Africa Travel to make any recommendations so I can't comment on that aspect of their operations.

manjit marwah   –  
United States US
Visited: July 2014 Reviewed: Nov 14, 2014

50-65 years of age  |  Experience level: 2-5 safaris

It was an amazing well rounded experience , in the safari lodges, and the guides provided.
5/5

We were 12 travelers on the safari , the communication and the accommodation for the requests fulfilled by our agent MS Monique Dean was appreciated. The lodges recommended were of high class to our expectations, and the guides through out the journey were very informative about south Africa. we ere able to see the big 5.

JES; Norway   –  
Norway NO
Visited: November 2013 Reviewed: Nov 23, 2014

65+ years of age  |  Experience level: first safari

Excellent even in the details
5/5

Our group consisted of eight Norwegians of which three had been to South Africa before. We heard about Giltedge Africa (Southern Africa Travel) from ATG of Oxford. The dialogue with Giltedge Africa was a constructive one with good proposals and swift reactions. We received much appreciated advice on the safari part - Savanna Private Game Reserve - where Giltedge Africa in the end was very clear for which all the participants were very grateful. It was an excellent experience. Giltedge Africa also assisted in confirmation of some choicy restaurant bookings. All the bookings worked out. We were overall very pleased with the service level - swift reactions and clear advice - and even in the details, all worked out. The car was there when it should and the car guide was well suited to the group and its proclivities. If we were to do a South African trip again, and we might, Giltedge Africa would be the obvious cboice as tour operator.

Steve Den   –  
Spain ES
Visited: February 2015 Reviewed: Mar 3, 2015

65+ years of age  |  Experience level: 2-5 safaris

A tour around Southern Africa
5/5

We asked for a tailored itinerary for a visit to Southern Africa. We had certain specific requests, to travel on the Blue Train, to see the Victoria Falls and to spend around 10 days in Cape Town. The SA Travel representative, Monique, phoned us three or four times in Spain to confirm our requirements and we eventually agreed a full itinerary. Monique was friendly and helpful at all times. Our 4 week excursion went absolutely smoothly with all contacts and transfers being made faultlessly. We had a truly memorable experience with all of our requests being met perfectly. We will certainly use them again for future visits to Southern Africa. They did a brilliant job.

Joe W.   –  
United States US
Visited: February 2015 Reviewed: Mar 8, 2015

50-65 years of age  |  Experience level: first safari

Great Experience!!
5/5

My wife and I just back from a fabulous trip to South Africa organized by Monique Dean at Giltedge Africa (Southern Africa Travel). Both the planning and the implementation phases went very well. Monique helped tremendously with recommendations for hotels(which were all great - Cape Grace, Le Quartier Francais, and Savanna Lodge in Krueger) and setting up some tours and all our transfers and flights within South Africa.  Everything went very smoothly. The guide was terrific. We couldn't have been happier. Definitely recommend!!

Sam   –  
Switzerland CH
Visited: March 2015 Reviewed: Mar 11, 2015

Email Sam  |  20-35 years of age  |  Experience level: over 5 safaris

efficient, fast, helpful, friendly, honest, reliable
5/5

The service was great. Lots of helpful recommendations. Great way they present your own itinerary. Absolutely safe and reliable. Very fast in answering and impressing how they keep you informed. Thanks for your support Monique!

Andy   –  
Singapore SG
Visited: March 2015 Reviewed: Apr 11, 2015

20-35 years of age  |  Experience level: first safari

One of the best holidays we've been on
5/5

We just got back from South Africa and my wife and I both agree this is one of the best holidays we've been on.

Thank you so much for helping to plan and book the Victoria Falls and Sabi Sands leg of our trip. The accommodation at both locations were excellent and the transfers were seamless and went without a hitch. It was overall a very special experience for the both of us. We are happy that we took your recommendation on Kruger over Bostwana as we pretty much saw all the wildlife we wanted to see, given the relatively short amount of time we had available to go on safari.

We'll definitely recommend you to any of our friends who might need some help planning a trip in Africa.

Samantha, London   –  
United Kingdom UK
Visited: April 2015 Reviewed: Apr 15, 2015

50-65 years of age  |  Experience level: first safari

An unforgettable family trip
5/5

We are a family of 5 (we travelled with our 3 grown up children) and have just had what will probably be our last family holiday together. And what a fantastic holiday it was - probably our best ever! From the original booking, right through to the end of the holiday itself, everything ran smoothly and the experiences we had will stay with us forever. I can't fault the choice of accommodation and the activities that were planned for us and all the additional information about the places we would be visiting was invaluable.

Sally Willetts   –  
United Kingdom UK
Visited: May 2015 Reviewed: May 21, 2015

35-50 years of age  |  Experience level: first safari

Great travel operator that really puts the customer 1st!
5/5

We initially contacted Giltedge Africe (Southern Africa travel) by email & was very impressed that Monique Dean, our allocated tour adviser, was back in touch with us within 24hours of initial enquiry. As we were travelling from England we mainly contacted Monique via email as this was easier. However Monique did set up one telephone call where we were able to briefly outline our interests for the trip & budget. Following this call it wasn't long before Monique came back to us with an initial itinerary which fulfilled the brief exactly so we booked up! Right up to departure Monique stayed in touch & answered any last minute questions that we had, this support was also offered for the duration of the trip should it also be required.

The trip itself was amazing! We did a 3 stop tour (Cape Town, Garden Route & Shamwari Game Reserve) all accommodation that we stayed at was fabulous and exceeded our expectations! All in all a fantastic trip of a lifetime helped by the knowledge & the excellent service provided by Giltedge Africa! Would highly recommend!

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 102
  • 4 star 5
  • 3 star 1
  • 2 star 0
  • 1 star 1
Write a Review

Disclaimer

  • All corporate and/or tour info is provided by Giltedge, not SafariBookings
  • The tours offered by Giltedge are subject to their terms & conditions