Youthful, Experienced Safari Guides
Baby Bird Tours and Safaris
- Office In:
- Size:
- 5-10 employees (Founded in 2023)
- Tour Types:
- Customizable private tours and fixed group tours
- Destinations:
- Price Range:
- $130 to $750 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
CA
Email Sana | 20-35 years of age | Experience level: first safari
Terrible Experience: Vehicle Breakdown, incorrect quotes/itinerary, and Completely Blocked
We booked a private safari to the Masai Mara with this operator, and it was a deeply frustrating experience from start to finish. We feel entirely let down by their lack of professionalism and broken commitments.
Horrible Communication: Before the tour, getting basic pickup and driver info was an uphill battle. We had to text multiple times and were constantly ignored or given misleading timelines until we proactively followed up.
Ruined Safari Time: The jeep they provided was old and broke down in the middle of our trip. Despite paying for a private game drive, we were forced into a group safari on day one and then wasted a half-day waiting for repairs. After travelling that far all we wanted to do was maximize our time on safari but were unable to do so due to the old and broken jeep.
Unengaged Driver: Our driver was uncommunicative and silent about the wildlife, unlike other informative guides we have experienced.
Paid for Services Denied: Our official quote explicitly included a morning game drive on the final day. When the time came, they refused to honor it, casually dismissing it as a "quote error" even though it was exactly what we paid for.
Zero Accountability: They promised to discuss compensation once we returned to Nairobi. Instead, after a single phone call where they claimed they needed an "audit," they completely blocked our number to avoid resolving the issue.
We feel we did not receive the services we paid for and were completely ghosted when we asked for a resolution. Save yourself the headache and do not book with them.