Reviews

Sort By: Date Most Helpful 11-18 of 18 Reviews
Cindy Leftwich   –  
United States US
Visited: June 2026 Reviewed: Jun 22, 2026

Email Cindy Leftwich  |  65+ years of age  |  Experience level: first safari

Isaac was great!
5/5

I am so glad someone told us about this tour group! They were one of the only ones that would pick us up at Lifeway! Much appreciated! Linus was very friendly also. I delt with him regarding payment! We saw so many animals! We had an all day tour so was able to see elephants! We had already went to the giraffe sanctuary so we went to the house that the story Out of Africa was about! Would definitely recommend this group! Excellent in every way!

Lynn Marshall   –  
United States US
Visited: June 2026 Reviewed: Jul 3, 2026

Email Lynn Marshall  |  65+ years of age  |  Experience level: first safari

Well organized, attentive, spectacular resorts and itinerary with lots of closeup animal viewings!
5/5

We needed a safari to fit into specific dates and Linus was able to accomodate us beautifully. We had the landcruiser all to ourselves which was very nice and roomy. Issac, our driver was very experienced at finding animals and knowing their movements so we had many choice opportunities for closeup encounters. For only having 6 days the route and reserves we saw gave us plenty of animals. Issac knew every bird and mammal we saw. He was determined to show us the Big Five and he did! I would definitely recommend Personalized Tours and Safaris. They can put together at a much lower cost a great trip for you. I would recommend staying at least 2 nights at each location because they are all so nice and you want to have some time to enjoy the resorts and pools. June was a good month as we had no mosquitoes and the weather was mild. It was a magical trip to Africa!

Bhav Kara   –  
United Kingdom UK
Visited: July 2026 Reviewed: Aug 11, 2026

Email Bhav Kara  |  35-50 years of age  |  Experience level: 2-5 safaris

Excellent service, communication and reliability!
5/5

We booked an incredible family trip to Kenya, bringing together three generations for what we hoped would be the holiday of a lifetime. Our goal was to ensure that everyone was well looked after and could enjoy the experience, and it truly exceeded all our expectations.

Linus, our tour operator, was outstanding from start to finish. He took the time to understand our needs, budget, and preferences, and put together a fantastic itinerary with carefully selected accommodation and the perfect trip duration. He was incredibly flexible and responsive throughout the planning process.

Every aspect of the trip was seamlessly organised, including transportation, park entrance fees, accommodation, and additional activities. Everything ran smoothly and exceeded our expectations. We felt safe and well supported throughout our time in Kenya, and Linus regularly checked in to ensure we had arrived safely at each destination and were enjoying our experience.

We greatly appreciated not only his expertise in planning our holiday but also his excellent communication, guidance, and personal attention throughout the journey. This was truly a five-star experience, and I cannot recommend Linus and the Personalised Tours and Safaris team highly enough.

They are simply the best, and I would not hesitate to use them again for any future trips to Kenya. Thank you for helping create such wonderful family memories that we will treasure forever.

Savita   –  
United Kingdom UK
Visited: July 2026 Reviewed: Aug 17, 2026

Email Savita  |  65+ years of age  |  Experience level: 2-5 safaris

Very helpful and caring
5/5

We went to Kenya with the whole family and lenus organised the whole trip from safari to beach and it was excellent he kept us informed during the trip and everything went smoothly I will definitely use him again and recommend to friends and family

Peter Thuo   –  
United Kingdom UK
Visited: August 2026 Reviewed: Aug 29, 2026

Email Peter Thuo  |  65+ years of age  |  Experience level: 2-5 safaris

Personalised Tours and Safaris are an excellent tour operator. They provided us fantastic service.
5/5

Our tour guide and driver Anthony, provided us great customer care and great knowledge-led game drives. Anthony and Linus were friendly and flexible when we had to make changes to our plans and itinerary to suit the 5 and 2 year old boys in our holiday team.
Anthony and Linus made the safari a truly memorable one for the whole family - and we were a mixed bag comprising the old and the young plus those who had been on safari before and those who were on their first one.
Overally great experience.

Radek   –  
Poland PL
Visited: September 2026 Reviewed: Oct 4, 2026

Email Radek  |  20-35 years of age  |  Experience level: first safari

Amazing Experience
5/5

We booked a private safari, and it was an incredible experience. It wasn’t cheap, but it was definitely worth it. We took a lot of beautiful photos and were even lucky enough to see a leopard approaching our vehicle. Even the driver was amazed because it was such a rare sight.

The road from Nairobi to the Maasai Mara is quite demanding, but our driver was driving like a mix of crazy and pro! 😂 Communication with him was smooth throughout the trip, and we really enjoyed the experience.

If I could change anything about our safari, I would definitely spend a couple more nights at Mara Serena Safari Lodge. This place is amazing — wonderful food and an incredible view.

Highly recommended!

Tim   –  
Germany DE
Visited: June 2026 Reviewed: Oct 21, 2026

Email Tim

Helpful and flexible tour operator
5/5

Linus was very helpful and showed flexibility with the itinerary when we suffered a flight cancellation and arrived about a day later than planned.

He created a new itinerary for us and even awaited us at the airport. Overall we had a great experience, even though we couldn’t do our planned trip.

Heather Papowitz   –  
United States US
Visited: October 2026 Reviewed: Oct 30, 2026

Email Heather Papowitz  |  50-65 years of age  |  Experience level: 2-5 safaris

Wonderful safari and everything was very well arranged.
5/5

I went with my 19 year old son and we had a wonderful time! The safari was well organized and everything was perfectly on time. Linus communicated very well with us and was very helpful. I would do it again!

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 18
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 0
Write a Review

Disclaimer

  • All corporate and/or tour info is provided by Personalized Tours and Safaris, not SafariBookings
  • The tours offered by Personalized Tours and Safaris are subject to their terms & conditions