SafariBookings has received complaints from clients about Wiinroots Adventures.

Reviews

Sort By: Date Most Helpful Rating 1-8 of 8 Reviews
Diana   –  
United Kingdom UK
Visited: October 2025 Reviewed: Nov 11, 2025

Email Diana  |  20-35 years of age  |  Experience level: over 5 safaris

Wiinroot adventures took us to incredible safari
5/5

My partner and I had an unforgettable safari experience with Wiinroots Adventures. Their manager, Kenneth Kimutai, was exceptional in communication ,from the initial consultation and itinerary advice to personally receiving us at the airport.

Charles, our guide in Kenya and Tanzania, was very knowledgeable and shared the rich history of the places we visited as well as fascinating insights about the wildlife. He truly treated us like a king and queen!

We had different drivers in Kenya and Tanzania but didn’t interact much with them. The wilderness of the Maasai Mara, Serengeti, and Ngorongoro gave us exactly the natural beauty and adventure we were hoping for.

Overall, we can confidently say we received great value for what we paid and created memories that will last a lifetime.

Frankline   –  
United Kingdom UK
Visited: August 2025 Reviewed: Nov 11, 2025

Email Frankline  |  20-35 years of age  |  Experience level: 2-5 safaris

Wunroots provided us with unforgettable safari
5/5

Kenneth kimutai was our contact person, and he kept us on our tours from the time we booked until our arrival. Their services were top-notch and matched exactly what my family was expecting. I can confirm that we received great value for money during our 7-day safari to the Maasai Mara, Serengeti, and Ngorongoro.

The hotels and overall experience were excellent, and the guides were very friendly and helpful.

Jeptoo   –  
Kenya KE
Visited: October 2025 Reviewed: Nov 11, 2025

Email Jeptoo

Wiinroots is a reliable company
5/5

Wiinroots Adventures helped us plan our safari to Serengeti, Ngorongoro, Tarangire, and Manyara, and the way they communicated at every stage was very satisfactory. Charles was our guide, he was kind, professional, and made us feel safe while in Tanzania, far from home.
We paid for mid-level accommodation, and we received exactly what Wiinroots Adventures had promised.
Our Tanzanian tour gave us an amazing experience.

Humphrey   –  
Kenya KE
Visited: August 2025 Reviewed: Nov 20, 2025

Email Humphrey  |  20-35 years of age  |  Experience level: first safari

Valued safari company you can trust
5/5

Wiinroots planned for my 3 days safari travel from booking till end of safari at maasai mara national reserve.Their food was on top notch. I was really impressed by this safari company and would always recommend for your safari .

dorcas   –  
Kenya KE
Visited: December 2025 Reviewed: Dec 7, 2025

Email dorcas  |  20-35 years of age  |  Experience level: 2-5 safaris

Reliable, & helpful tour operator
5/5

They were quick to reply to our inquiry and provided a detailed itinerary. The tour itself was exactly as promised in the itinerary.

Amadou   –  
United States US
Visited: December 2025 Reviewed: Jan 15, 2026

Email Amadou  |  20-35 years of age  |  Experience level: first safari

Perfect
5/5

The Safari was perfect, and the itinerary was well planned, I enjoyed the experience

Judy kerubo   –  
Qatar QA
Visited: August 2025 Reviewed: Jan 26, 2026

Email Judy kerubo  |  20-35 years of age  |  Experience level: first safari

Its the best to use
5/5

Its the best company and i highly recommend to any traveller looking forward to visiting mara, serengeti and ngorongoro....we explored the world's best expedition of wildebeest migration and calfing ,,,it was my best experience ever

Alexandra   –  
United States US
Visited: March 2026 Reviewed: Feb 23, 2026

Email Alexandra  |  20-35 years of age  |  Experience level: first safari

The review below is the personal opinion of Alexandra and not that of SafariBookings.
My advice to you - don't book with Wiinroots Adventure
1/5

While I definitely recommend going on a safari, I encourage you to NOT book a safari through Wiinroots Adventures.

We booked our safari 2 months in advance & paid in full over 2 payments. 2 days before our safari Wiinroots reached out saying that their former employee had underquoted us by $2,000 USD & sent over an invoice requesting the additional funds. We responded saying that this was outside of our budget, but they once again requested that we top up the funds. When I spoke with Kenneth on the phone and requested a refund for everything since we were underquoted by so much, I was assured that everything was already paid for & setup except a hot air balloon ride. Because it seemed everything else was all ready to go, we decided to proceed.

Fast forward a few days into our safari, we are stuck at the gate outside the Ngorongoro Crater for 3 hours because our tour guide's boss reached out & said that Wiinroots still owed the company over $1,200. Once again, we were told everything was all set except the hot air balloon. We reached out to Wiinroots who responded to one of my messages and talked to my boyfriend & the tour company on the phone. He said he was about to wire over the money.... He never did. And stopped responding to all of us. This left my boyfriend and I with no other choice but to pay these funds out of pocket to be able to get into the Crater, pay the tour guide & finish the rest of our safari!

Once again, I definitely recommend going on a safari! We visited Maasai Mara National Reserve, the Serengeti & Ngorongoro Crater! HOWEVER, please do yourself a favor and DO NOT work with Wiinroots Adventures. I'm very disappointed by how they handled everything.

Disclaimer

  • All corporate and/or tour info is provided by Wiinroots Adventures, not SafariBookings