Better Safari Ideas Greater Savings !
Namu Travel Group ‘NTG’
- Located In:
- Size:
- 10-20 employees (Founded in 2020)
- Member Of:
- Ecotourism, TRA & WILDLIFE CLUB
- Tour Types:
- Custom budget & mid-range tours that can start every day
- Destinations:
- Price Range:
- $150 to $500 per person per day (USD, excl. int'l flights)
Reviews
IE
Email Robertas | 50-65 years of age | Experience level: first safari
This review is provided as a factual account of my experience with safari organiser Samual Namu Ntg
This review is provided as a factual account of my experience with safari organiser Samual Namu Ntg and is intended to inform other travellers.
We entered into an agreement for a safari trip beginning on 23 January 2026, with planning commencing on 2 October 2025. During the booking process, communication was clear and professional. Based on these representations, we paid an initial deposit and subsequently, in December 2025, an additional 25% deposit, which was stated to be required for securing accommodation and related services.
Upon arrival in Nairobi, we were met as agreed, and the trip initially appeared to proceed as planned. At that time, we paid the remaining balance in cash. No official receipt or written confirmation of this final payment was provided, despite the significant amount involved.
On the following day, we were informed that the funds had allegedly been “lost” and that certain essential services — specifically entry fees for Lake Nakuru and Amboseli National Parks — had not been paid, notwithstanding prior assurances that these costs were included in the agreed package.
In order to mitigate disruption to our यात्रा, we were compelled to make additional payments of approximately $800 to cover these park fees.
We were explicitly assured that this amount would be reimbursed. However, despite numerous follow-up requests over an extended period, no refund has been received. Instead, we have encountered repeated delays, inconsistent explanations, and unfulfilled commitments, including a stated deadline for repayment by the end of March 2026, which has not been honoured.
While certain aspects of the safari itself were delivered as described, the failure to account for funds paid and the lack of reimbursement for additional expenses represent a serious breach of trust and raise concerns regarding business practices.
Prospective clients are strongly advised to exercise due diligence, insist on formal documentation for all payments, and verify that all services are fully prepaid and confirmed in writing.
This statement reflects our direct experience and is shared in good faith for the benefit of other travellers.
IE
Email Daiva Stoskus | 50-65 years of age | Experience level: first safari
Bad experience.
⚠️ Warning – I want to warn other travellers and share my experience with Samuel Namu Ntg (safari organiser).
We started planning our trip on 02.10.2025. At the beginning, communication was very good, everything went smoothly and we trusted him. After paying the first deposit, we received confirmations and were told everything would be arranged.
Before Christmas 2025, we were asked to pay an additional 25% deposit, as it was said this was needed to book hotels and other services.
Our trip started on 23.01.2026. When we arrived in Nairobi, he met us, everything seemed fine, and we felt happy and confident about our choice.
We paid the remaining balance in cash, but we did not receive any official receipt.
The next morning, we received a message saying the money was lost, and we were told that Lake Nakuru and Amboseli parks were not paid, even though earlier we were told everything was included. To avoid ruining our trip, we paid for these parks again.
We were promised a refund, but we still have not received any money. It has been quite a long time, and we are only getting promises and different explanations. Each time we ask, we are told to “give one more month” – including a promise to pay by the end of March, which has also passed.
I was actually planning to leave a good review, as many parts of the trip were well organised and enjoyable. However, this situation has been very disappointing.
I am sharing part of our conversation as proof.
I am sharing this experience to warn others, please be very careful and always ask for official payment confirmation.
Email Belky | 50-65 years of age | Experience level: first safari
Terrible NTG experience
NTG was a bad experience for me
Im a Solo travel and I never had a terrible time at the time to checkout. Hotel was charging some money
NTG Sammy don't want to pay difference so I can leave the hotel my last day.
I finished paying 14, 699 ksh so the hotel let me go and stop in tourist Mombasa Police Station to report him.
BE
Email Mackelbert Émilie | 20-35 years of age | Experience level: first safari
Perfect safari experience !
We are a group of 8 adults from Belgium, and we would like to express how amazing our safari experience in Kenya was.
Everything was absolutely perfect and very well organized from start to finish. The guide was fantastic, professional, flexible, trustworthy, and always punctual. He made us feel safe and comfortable at all times, and adapted to our needs throughout the trip.
The communication with Sam NTG was excellent. He was always responsive, clear, and attentive, making the entire planning process smooth and stress-free.
They responded to all our needs and expectations, including a special request we had to organize a birthday surprise during the safari, which was handled perfectly and made the celebration truly unforgettable.
We highly recommend them without any doubt. Thank you for this incredible experience!
Email Henry Mbogo | 20-35 years of age | Experience level: 2-5 safaris
A very reliable tours and travel company with good customer service.
We enjoyed every bit of our safaris.We were picked up in Nairobi,had a stopover at Thika fourteen falls.We then proceeded to Mt.Kenya National Park which has an exhilarating view of the Jumbo's.we also did hiking and of course the climate is good for rest.
We then travelled to Maasai mara and witnessed the famous wildebeest migration and had a glimpse of the big five
We finished our safari at Nakuru National park...woow it was some good three weeks of unwinding and catching up with nature.
The charges were friendly and the customer service was good.Our tour guide was very professional and helpful whenever we needed any help.
Communication throughout the safari was top notch.
Big up NTG.To many more Safaris in future
IN
Email Sourav | 35-50 years of age | Experience level: 2-5 safaris
Samuel is fantastic!
I was traveling solo and I approached Samuel for my trip. As I was traveling to Africa for the first time, I was apprehensive; however due to the way Samuel planned the trip and guided me during the entire trip was great. Indeed visiting Masai Mara become a memorable journey for me. I would highly recommend Samuel and Namu travel for your Kenyan wildlife adventure.
