Reviews

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c.k john   –  
Kenya KE
Visited: August 2015 Reviewed: Oct 6, 2015

Email c.k john  |  20-35 years of age  |  Experience level: 2-5 safaris

it was a wonderful trip to masai mara..
5/5

i like the way you handle our trip because honestly you surpassed our expectation having done the same trips so days 3yrs ago with another company,thanks for the great hospitality and guide all through our safari...asanteni sana God giving us time we gonna do it again with you....

Johannes   –  
Netherlands NL
Visited: July 2015 Reviewed: Oct 4, 2015

Email Johannes  |  20-35 years of age  |  Experience level: first safari

Highly recommended local tour operator
5/5

This summer we traveled through Kenya, and a few weeks before we arrived there we tried to find a company to do our safari-trip with. We wanted to visit Samburu as well as Masaai Mara, ideally in a 6 or 7 day trip. Not a lot of companies were offering that as a group tour. Because of that, and because of the good reviews, we contacted Terminal Tours. Even though it was quite short term, we mananged to plan everything such that it exactly fitted our schedule, and Terminal Tours went the extra mile to help us achieve that. Communication was fast and adequate.

The trip itself was an amazing experience. Basically we proposed ourselves to join two different groups and change halfway during our trip, because this would give us an extra day. Because of this we have met several drivers and cooks from Terminal Tours, and they are all very professional, nice guys, and fun to travel with. Because of some unexpected circumstances Terminal Tours had to send another driver for one part of the trip. In order to not let us be affected by this, this driver left Nairobi at 3AM, and in fact on that day we had a private Safari, even though we booked a group tour. This is just an example to show how important service is for Terminal Tours, and they go to great lengths to really give you the experience you pay for, and nothing less.

Already the second day we had seen the complete big five and the great migration as well. We have seen animals hunting, eating prey, and on another day we actually saw the whole process of the migration starting to happen in a spot where we were the only car. This was completely due to the skill and insight of the driver. The cooks were amazing, and the food was of high quality. In the second part of our trip to Kenya we went to the coast for some more fancy resorts, but if I had to choose between the food there, and the food during the safari trip, I would choose the latter anytime. The accomodation is of good quality as well, since we booked a budget safari we expected more of a backpacking setting, however everywhere we had good beds with mosquito nets, hot showers, etc.

Next to the safari trip itself we received great help from Terminal Tours as well, for accomodation on the night we arrived, for helping us book other activities/transport on our travel and by showing us some nice places in Kenya. So, take my word for it, Terminal Tours is highly recommended.

Bachir Boumediene   –  
United Arab Emirates AE
Visited: September 2015 Reviewed: Sep 28, 2015

Email Bachir Boumediene  |  20-35 years of age  |  Experience level: first safari

Great 4 days Masai Mara + Nakuru Safari
5/5

My wife and I have recently participated to the 4 days Masai Mara + Nakuru safari. It was an amazing experience and we got to see and experience lots. I highly recommend Terminal Tours who have been welcoming and very helpful throughout our stay. Nelson and Tatania took care of us from A to Z arranging airport pickup, stays and hotels etc. The safari drivers we got to travel with were top notch too. James and Martin shared with us their knowledge of Kenya and its wildlife and made sure we see and experience as much as possible. Thanks to them, we noticed a wilder beat crossing and once in a lifetime experience when a crocodile caught a wilder beast live... Amazing! I also recommend the visit to the Masai Village, really worth it and must do! Lodging at Rhinos camping site was great/clean/fun/exotic. Mind that the food was very average but hey that is to be expected when going for a budget accommodation. On our way to Nakuru, we spent an afternoon in Nivasha, a beautiful lac/wildlife and went on a boat ride, worth taking. The hotel at Nakuru is descent with wifi access, much needed after a couple of days in the wild. All in all, great experience with very professional and welcoming team. Thank you Nelson, Tatiana, James and Martin for great memories and looking forward to our next visit :-)

MARIA   –  
Greece GR
Visited: August 2015 Reviewed: Sep 16, 2015

Email MARIA  |  35-50 years of age  |  Experience level: 2-5 safaris

An excellent safari experience!!
5/5

This August (2015) i travelled with my 3 friends to Africa - Kenya. We did a lot of things and we couldn't miss to do a game ride (safari) with professionals at Masai Mara. Thefore we book it with Terminal Tours Kenya. We had an excellent experience, with safety and according to what we were promised. They were perfect in keeping time and we felt like kings & queens, with our private cook & driver.
So i recomend to all travellers that want to do a great gameride to choose Teminal Tours Kenya!!

Yiannis   –  
Greece GR
Visited: August 2015 Reviewed: Sep 2, 2015

Email Yiannis  |  35-50 years of age  |  Experience level: first safari

Professional and friendly
5/5

We did a 3 day safari to Masai Mara. Was a really nice adventure ,with good driver that he drove us to see from the closest point all the animals. Nice food and everything was like they had promised us. They had the best price for these we wanted .

Sandra & Christian   –  
Germany DE
Visited: August 2015 Reviewed: Aug 13, 2015

Email Sandra & Christian  |  35-50 years of age  |  Experience level: first safari

Outstanding 3 days Masai Mara safari with Terminal Tours and their driver Cyrus
5/5

We had an amazing Masai Mara Safari with Terminal Tours. Before we decided for a tour organiser we got in touch with twenty-five different operators. At the early beginning Terminal Tours turned out to be very fast with their replies and Nelson, we dealt with, seemed to be experienced and flexible, sine we booked our lodge separately. At the end their offer was competitive as well. Finally we decided to do the tour with them and agreed on the program. Since there were only a few days left before we wanted to start, we did not even need to pay anything in advance which gave us even more the feeling that Terminal Tours is a reliable organiser. Just for your information. Most of the tour organiser insist on a advance payment, which is even the entire amount in some cases. So, Terminal Tours picked us up and started our Masai Mara Safari in time as agreed. Our driver Cyrus was very flexible, skipped lunch stop on the way we we had wished for, in order to arrive faster and had more time in the national park. Cyrus is and extremely confident, good yet safe driver. He was also very knowledgeable about the animals and was able to spot them at great distances due to his work experience as a safari guide of over ten years. He seems to be knowing every angle of the park and seemed to be very motivated to show us the best areas to see the different animals. So everything worked very well and we spent a great vacation.

Rita   –  
Russia RU
Visited: June 2015 Reviewed: Jul 13, 2015

Email Rita  |  20-35 years of age  |  Experience level: first safari

Professional, positive, unforgettable!
5/5

I did 3-days tour to Masai Mara with Terminal Tours Kenya and it was even better that I expected for such a reasonable price! Friendly managers who not only organized everything really well, but also took care of me for one more day in Nairobi after the tour. Three amazing game-drives, where I was lucky to see a lion, a chittah (running!!) and lots of elephants, crocodiles, zebras and antilopes of all kinds. Really nice place to stay at Masai guesthouse in a private tent with my own shower, bathroom and decent bedroom. Wery welcoming Masai peple who brought us to their village and shared some interesting facts about their life. Buying traditional Masai souvenirs for really cheap. I can't believe that I did that much in just three days! Still very excited about this safari and want to thank Terminal Tours Kenya for that!

brian Visited: February 2015 Reviewed: Apr 9, 2015

excellent tour
5/5

Everything was perfect.communications, transport, the safari, the guide knew where to find the animals. Saw the big 5 and everything else. Very happy

Reply from Terminal Tours Kenya
Reply from Terminal Tours Kenya
Posted on Apr 14, 2015

thanks Brian you made it possible for us to serve you

Judith   –  
Kenya KE
Visited: February 2015 Reviewed: Mar 24, 2015

Email Judith  |  20-35 years of age  |  Experience level: over 5 safaris

Trip of a lifetime
5/5

My husband and I had a wonderful 3 day Safari with Terminal Tours Kenya. The customer service during the planning stages was excellent. They took time to customize the perfect trip for us at a reasonable price. Our guide, Chris, was very knowledgeable and showed us a wonderful time in Masai mara. Every day we saw something that amazed us! The vehicle was comfortable. The accommodations every night were wonderful. We particularly loved the park, food and camps. We will cherish these memories forever! Thanks to the Terminal Tours team!
Chat Conversation End

Prelude01   –  
United Kingdom UK
Visited: February 2014 Reviewed: Mar 13, 2015

50-65 years of age  |  Experience level: 2-5 safaris

We have no hesitation in recommending Terminal Tours for a 1st Class Safari experience.
5/5

Thanks to Terminal Tours Nairobi and Nelson, who organised our 2 day trip. Tony, our driver, was fantastic. He knew we were on a tight schedule, but his superb knowledge of the Mara, coupled with fantastic off road skills, ensured we saw and learned a great deal about the wild life, flora and fauna. He changed our breakfast at the Mara Sopa Lodge ( a lovely place to over night) into a packed brunch, in order that we could spend more time hunting those elusive lions, who just weren't out to play on the days we were there. Eventually, due to his tracking skills and use of CB radio, we located 2, skulking in the long grass :) I know someone else left a negative review about this company, but we found them to be super efficient, very friendly and extremely reliable. The vehicle was comfortable....but be warned.....it's a long and bumpy road to the Mara and douse yourself in Deet!!

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 46
  • 4 star 7
  • 3 star 0
  • 2 star 1
  • 1 star 0
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