Reviews

Average User Rating
4.7/5

Rating Breakdown
  • 5 star 13
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 1

Sort By: Date Most Helpful Rating 1-10 of 14 Reviews
Jeff   –  
Australia AU
Visited: November 2018 Reviewed: Nov 25, 2018

Email Jeff  |  50-65 years of age  |  Experience level: 2-5 safaris

Amazing experience
5/5

Everything in relation to our tour exceed our expectations. Our driver guide was amazing. Nothing was to much trouble and he was always polite and punctual.A great asset to your company

Mr F. Parkhouse   –  
Australia AU
Visited: November 2018 Reviewed: Dec 9, 2018

Email Mr F. Parkhouse  |  50-65 years of age  |  Experience level: first safari

Amazing Experience
5/5

The tour and our Guide exceeded our expectations. Our guide was punctual, knowledgeable, friendly, curtious and always available to us.
Our tour was to Uganda to see the Gorillas and it was amazing.
Our guide was a pleasure to spend time with.

Cherie and Elissa Clover   –  
Australia AU
Visited: January 2019 Reviewed: Jan 30, 2019

Email Cherie and Elissa Clover  |  50-65 years of age  |  Experience level: first safari

An amazing 6 nights / 5 days with Chris, "Where your dreams will come true"
5/5

Before arriving into Uganda, I had no interaction with AA Safaris. My first encounter was with Marcy in Entebbe and then with Chris when he picked my daughter and myself up at Kihihi Airport.

We had a great time with Chris. He was extremely knowledgeable, polite, respectful and entertaining. He shared all his knowledge and experiences with us and we also exchanged cultural stories. Chris definitely looked after us on our gorilla treks and made sure we would be okay. He also helped us go shopping to buy food items for a community and then drove us about an hour from Bwindi Headquarters to the village that we were taking the items to. On our behalf, Chris kindly shared some words of wisdom to the mothers, the children and the Head Teacher.

Chris helped make our 5 days in Bwindi amazing and we couldn't have done it without him. Thank you Chris and we look forward to keeping in touch.

Chris is a huge asset to AA Safaris and you should be very proud to have him in the Company.

Quote, in Chris's words : "I will make all your dreams come true". Which he did and will now get a t-shirt.

Once again, a big thank you to everyone involved in make our trip so wonderful.

Cherie and Elissa Clover

P.S. We also saw Chris dancing at the start of the trekking and in Chris's words, he is very good.

Olga   –  
Sweden SE
Visited: February 2019 Reviewed: Feb 10, 2019

Email Olga  |  50-65 years of age  |  Experience level: 2-5 safaris

AA Safaries & Tours provided excellent service, I managed to see all what I wanted in just 5 days
5/5

Sydah was extremely helpfull and patient in long email communication with me. I was well prepared and knew exactly what I want to see, but I had practically only 5 days in Uganda. My programm was intensive but in spite of long distances I managed to visit schimps in Kibale forest, I saw differents species of monkeys during Bigodi swamp walk. I hade unforgetable gorilla trekking in Bwindi. I did community walk in Bwindi and got aqcuainted with local people and their traditions. I saw liones relaxing on trees in Queen Elisabeth NP, as well as many other animals there. My driver and guide Barnabas was great! He is so professional, carefull, helpfull. Many thanks to him!
All hotells was chosen by Sydah and they were really very good, I could not wish better. Everything was so good that is feels almost unreal but it was true. I am very happy with my travel to Uganda and hope to make a new trip with the same company in near future.

Dean   –  
Australia AU
Visited: June 2019 Reviewed: Jun 19, 2019

Email Dean  |  20-35 years of age  |  Experience level: 2-5 safaris

Bucket list worthy and an absolute must for visiting Uganda and Rwanda!
5/5

First class-we had delays and nothing was an issue

Debirsh   –  
Australia AU
Visited: July 2019 Reviewed: Jul 12, 2019

Email Debirsh  |  50-65 years of age

Once in a lifetime experience
5/5

Chris our driver and now friend, showed us a once in a lifetime experience. Extremely good driver.

Olga   –  
Sweden SE
Visited: September 2019 Reviewed: Sep 14, 2019

Email Olga  |  50-65 years of age  |  Experience level: 2-5 safaris

AA Safaries & Tours saved my safari in Kenya
5/5

This is actually the 2nd time I used AA Safaries &Tours and write the review.
This time I wanted to visit Masai Mara, Lake Nakuru and Naivasha in Kenya.

Unfortunately, from the beginning I contacted another company in Kenya - Kenya Walking Survivors Safaris, which appeared to be fraud. I paid them in July and on August 8th, I got a message that they cannot provide service and they stopped answer emails. There are now many reviews from cheated customes about KWSS on their page in Safaribookings. They stoled from many people. And I already bought airtickets and visum for the 6 of September. I was desperate, I lost money and was going to loose even more. So, just 3 weeks before departure I desperately contacted Sydah from AA Safaris & Tours. In February 2019 she arranged for me an exciting trip in Uganda. So I wrote directly to her and asked, if she can help me with safari in Kenya. And she did! In spite of shortage of time, high season and my request to try to do it as cheap as possible but still rather comfortable.

With the help of their partners in Kenya (Francis from Kenia Mara), they managed to book me on new safari, trying to keep price lower as I already lost much money. I was joining groups of other companies and it was different cars and drivers almost every day but it worked! It was amazing! They were taking so good care of me. I do not know, how they managed to coordinate which tourist go to which car, but they did it! :) They controlled the situation all the time. All drivers were excellent, special thanks to Martin, Daniel and Robert (they all belong to different companies).

I had a great time in Kenya! Safari in Masai Mara was absolutely incredible! It was really a whole day safari, we drived in about 7:00 in the morning and returned to the hotel around 6 pm. We saw all possible big animals just at a few meters distans, even closer sometimes. I made hundreds of great photos. Accomodation (Menyatta Camp just few minutes drive from Masai Mara entrance ) was rather modest but absolutely okey for its price class. At all places was clean, there were mosquito nets, staff was friendly. My last day in Nairobi also was filled with activities: I had a city tour, visit to Karen Blixen house and Giraffe Centrum.
Both Sydah and Francis answered at all my mails and sms almost immediately, even if I wrote early in the morning or late in the evening. I am grateful to AA Safaries & Tours Ltd and to Kenia Mara for the excellent safari which they organized for me practically in the last minute. They are responsible professionals!

Michel Falla   –  
France FR
Visited: January 2023 Reviewed: Jan 24, 2023

Email Michel Falla  |  50-65 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Michel Falla and not that of SafariBookings.
Mount Elgon Climbing : Company Rep did all to make savings and spoil AA clients
1/5

The operator representative made all possible savings on food, water, camping material, transfers.

On arrival the operator rep had no car and we assumed HIS transfer to the starting point when it's OUR transfer that was supposed included. On way back we got transfer after having hardly insisted. We also had to insist to have enough porters, the operator rep trying to save on them letting us transporting our bags when mail exchanges were clear on the subject : only a small walking bag per person and the rest (night and change) by porters.

During the trek was only planned 1.5 l of water per person and per day, rice, noodles, popatoes and .... meat once over 4 days (two of us were vegetarians but all of us have been turned to "carbohydrates-only" vegetarism).

Tents and sleeping bags were not adapted to cold conditions below 0 and nights were nightmares. Tents, ventilated like for savannah and had holes, jammed zips, an arch broken (we repared as we could). Peds and tensioners were missing and we had to fix it ourself. Sleeping bags were very thin and cold and one bag was even a commercial gift printed with a beer advertising !

After complain, the operator proposed that WE would promote them to friends who would benefit of a discount. No compensation for the bad service we received.

Melissa Maureen Kwagala   –  
Uganda UG
Visited: February 2023 Reviewed: Mar 10, 2023

Email Melissa Maureen Kwagala  |  35-50 years of age  |  Experience level: 2-5 safaris

AA SAFARIS organized our short but amazing trip
5/5

Thank you so much AA SAFARIS for making our 5 days Rwanda-Uganda primates trip a memorable one. We had a lot of questions -a little to many may be before the trip and Sydah answered them promptly.
Joseph our guide was also very helpful, very kind man and very knowledgeable. He was very patient with us, helped us feel comfortable and enjoy our days with him. We are for sure looking forward to working with you again.
Thank you again.

Joanne Mc   –  
Canada CA
Visited: September 2014 Reviewed: Oct 13, 2014

50-65 years of age  |  Experience level: first safari

AA Safaris & Tours - 2 week wildlife adventure
5/5

My sister-in-law and I returned home 2 weeks ago from our wonderful dream of a lifetime adventure. It all stated with communications with Sydah who looked after getting us organized with all the information for immunizations, currency, dos and don'ts. Thanks Sydah you really helped us get it together. And then there was Joseph, our guide, who met as at Entebee with a big smile and huge welcome after our 2 days of flying to get there. Throughout the whole 2 weeks we couldn't have asked for anything better. Joseph looked after our every need, want and desire and kept us and our belonging safe. We were never worried or concerned about anything. Joseph is very knowledgeable about the country, each Kingdom, the wildlife and birds. We saw and did more than we could have wished for. Joseph helped us with exchanging our money, getting our phone, sims card and figuring our how to make phone calls home. He gave us tips on what to eat and what to stay away from. Advised us when it was okay to take photos of people and when it was not - very helpful. We even stopped at the Rino sanctuary which was not on the itinerary which is really a must go to. Each wildlife game ride was exciting, beautiful and educational. We also did the Gorilla Trekking in Bwindi. I was a difficult trek in the forest but with the experienced guides and highly recommend porters we got to see and sit with the Gorillas for an hour. After leaving Bwindi and getting to QE park I realized I had left some valuables in Bwindi, Joseph was immediately on the phone and organizing getting it to Kampala so I could get it back before leaving for home. Amazing! Never expected him to do that and never thought it possible but he made it happen. The people of Uganda are beautiful, welcoming and just plain sweet! Thank you Joseph for being such an amazing host and making our time so remarkable and unforgettable.

Average User Rating
4.7/5
Rating Breakdown
  • 5 star 13
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 1
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