Reviews

Average User Rating
4.6/5

Rating Breakdown
  • 5 star 15
  • 4 star 1
  • 3 star 0
  • 2 star 2
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 18 Reviews
Sukanya   –  
India IN
Visited: October 2025 Reviewed: Oct 22, 2025

Email Sukanya  |  35-50 years of age  |  Experience level: first safari

Magical experience in Kenya!
5/5

We had a great time in Kenya with Africa keys. The bookings, transfers and safaris were perfect and smooth. Our guide Patrick was amazing, very hospitable and knowledgable. We loved the efforts he put in making sure we got to see the rare sightings. We were lucky to see the Big Five, and the credit goes to Patrick. The stays were wonderful as well! Highly recommend.

Priya   –  
United States US
Visited: August 2025 Reviewed: Oct 20, 2025

Email Priya  |  50-65 years of age  |  Experience level: first safari

Very well organized and fantastic trip
5/5

My partner Jim and I visited Kenya in August 2025. Africa keys organized the entire trip. Saruni base camp in Masai Mara was my favorite although Lake Nakuru and Amboseli was also amazing, The highlight in addition to the eye popping safaris and accommodation was our Safari guide, Samuel Macharia. Samuel was so knowledgeable and a genuinely nice person. It was a pleasure to get to know him and have him guide us on our safari. Jim and I enjoyed our entire stay and I look forward to coming back to visit hopefully with my daughter and her fiancé.

Abhijit   –  
United States US
Visited: August 2025 Reviewed: Sep 8, 2025

Email Abhijit  |  50-65 years of age  |  Experience level: first safari

The review below is the personal opinion of Abhijit and not that of SafariBookings.
Disappointed with unprofessional handling
2/5

I booked a safari tour with Africa Keys based on a glowing recommendation from a friend, so my expectations were high. Unfortunately, the experience didn’t quite live up to the hype.

Local Knowledge: Surprisingly lacking one of the biggest letdowns was the lack of insight into the country itself. Our itinerary included Lake Manyara, which turned out to be a major disappointment. Wildlife was extremely limited, and the park felt more like a detour than a destination.

Food: The meals were consistently underwhelming—bland, poorly prepared, and lacking any local flavor. In a place known for vibrant cuisine, this was a real letdown except in one hotel during our stay. Even more frustrating was the complete lack of responsiveness.

Why I Booked: A Friend’s Recommendation To be fair, I can see how someone might have had a better experience—perhaps with a different guide or itinerary. My friend had a great time, which is why I gave it a shot. Sadly, my trip didn’t reflect the same quality. May be the tour company is only good in Kenya but not in Tanzania.

The Good Bits: The landscapes were stunning, and spotting wildlife in their natural habitat was unforgettable. That part of Africa never disappoints. But the tour company didn’t enhance the experience—they just got us from point A to B.
Overall If you’re considering for good safari experience, I’d suggest doing a bit more research. The magic of Africa deserves a team that truly understands and celebrates it.

Reply from Africa Keys
Posted on Sep 10, 2025

Dear Abhijit,

Thank you very much for taking the time to share your detailed feedback and for choosing Africa Keys for your safari experience. We truly value hearing from our guests, as it helps us continue to improve and deliver the best possible service. It was a true pleasure hosting you. We are delighted that you enjoyed the stunning landscapes, wildlife encounters, and the magic of Tanzania’s national parks, from Tarangire to the Serengeti and the Ngorongoro Crater. These are indeed some of Africa’s greatest treasures, and we are glad you were able to experience them.

At the same time, we are sincerely sorry to learn that certain aspects of your trip did not fully meet your expectations. With regards to the meals, we understand your disappointment during the initial day when vegetarian lunch boxes were mistakenly provided. This was an oversight on the part of the lodge, and while our guide could not open each sealed box for hygiene and ethical reasons, he immediately resolved the matter from the following day by ensuring that food hampers were prepared instead—avoiding similar issues for the rest of the safari.

Regarding Lake Manyara, we completely understand your sentiment. Wildlife encounters in natural habitats are never 100% predictable, and sightings can vary widely from day to day. While Manyara often surprises guests with its diversity, we regret that your visit did not bring the same level of excitement.

Your feedback on guiding and communication also comes as a surprise, as our guides are local experts with extensive training and knowledge of Tanzania’s parks and wildlife. However, we do understand that at times their focus on safe driving, wildlife spotting, and communication simultaneously may not have met your expectations. We take this feedback seriously and will continue to emphasize the importance of clear and engaging guest interaction.

Lastly, your impression of being driven from point A to B may have been influenced by the distances between lodges, which in Tanzania are often significant. Nevertheless, our intent is always to balance travel logistics with maximizing time in the parks, ensuring guests have the best possible safari experience.

Team Africakeys

Arvind   –  
United States US
Visited: July 2025 Reviewed: Jul 20, 2025

Email Arvind  |  65+ years of age  |  Experience level: 2-5 safaris

Once in a lifetime experience
5/5

Just returned from Safari in Masai Mara,Kenya and Serengeti, Tanzania. We traveled with our 2 sons and their families including 2 teenage children. We all had experience of a lifetime. The itinerary was very well planned giving us enough time to enjoy the sites. The lodges and luxury tent accommodations were excellent with all modern facilities and gourmet food options.
The drivers/ guides were very professional and knowledgeable and went out of their way to accommodate us. We were able to see plenty of big 5 including lions hunting Zebras and Cheetah chasing Gizells. However, the highlight was watching the Great Animal Migration, which left us in awe !
We would highly recommend this company to organize your private Safari experience.

Sounak   –  
India IN
Visited: October 2024 Reviewed: Nov 2, 2024

Email Sounak  |  20-35 years of age  |  Experience level: 2-5 safaris

Once in a lifetime experience!
5/5

We had only about four days to experience Kenya. The tour plan suggested to us by Africa Keys helped us make the most of it. We stayed two days at Amboseli Serene Safari Lodge and then took a flight to Masai Mara and stayed at the Fig Tree Camp for another two days. From the moment we arrived, we were captivated by the stunning landscapes, the rich diversity of wildlife, and the welcoming spirit of the people. David our guide was really well experienced and knew exactly where to go and what to see. He is quite knowledgeable about the wildlife and ecosystems. We were doing game drives twice a day. The highlights at Amboseli were seeing a pack of eighteen lions sitting together. We were also quite lucky to have seen the majestic Kilimanjaro. The flight to mara was an experience in itself (which I highly recommend taking even if you aren't short on time). We saw pack of cheetahs, a leopard and numerous lions and elephants at the Mara. We even saw a Cheetah and a few lions with a fresh kill and thanks to David we were the first to spot them both.
The accommodations were equally impressive, offering a blend of luxury and local charm. The resorts provided comfortable rooms with incredible views and served up delicious food each day. The meals were a highlight, showcasing local flavors with a variety that catered to all tastes. Dining felt like part of the adventure, adding a unique taste of Kenyan culture.
Overall, this journey was a perfect adventure. Kenya’s beauty is truly awe-inspiring, and we left with lasting memories and a profound respect for the country’s natural wonders. Highly recommended for anyone looking for a unique and enriching travel experience!
Thanks Aparajita and her team!

N. Mukherjee   –  
United States US
Visited: August 2024 Reviewed: Aug 11, 2024

Email N. Mukherjee  |  50-65 years of age  |  Experience level: first safari

Very professional, extremely friendly and helpful, and very detail-oriented and thorough.
5/5

We (me and my brother's family, in total 4 adults) recently visited Kenya and used the services of Africa Keys for complete planning and arrangement of our trip. Since this was our first trip to Africa, we didn't have much idea about the region (except that we want to spend most of our time in Masai Mara), the facilities available, the places to visit, potential activities, and the number of days we should spend at each stop, etc. Africa Keys was able to recommend and advise us regarding the places we should visit, various options available, suggest an itinerary that fits our schedule, and arranged all the accommodation/food (hotels/camps) throughout the trip. Starting from when we landed at Nairobi, and spending time at Nairobi, Masai Mara, Lake Naivasha, and Aberdare National Park, we had a vehicle and a fantastic guide (David) to our disposal throughout the trip (10 days in total). David was all along with us, taking us for numerous game-drives (twice a day), and making sure that we could watch all the animals that graze through Masai Mara, and enjoy some of the lion prides, cheetah coalitions, leopards, elephants, wild buffaloes, zebras, giraffes, impalas, gazelles, hippos, crocs, and many others. Most importantly, David showed us the great migration, where we saw hundreds of thousands of wildebeests moving together (having crossed the borders from Serengeti) throughout the Masai Mara national reserve. It was a scene that can't be described in words but has to be experienced. Our stay at the "Olive Bush Camp" inside the Masai Mara National Reserve facilitated multiple game drives and allowed us to watch animals from dawn to dusk but giving ample time to have lunch and rest between 11am-2pm, when the animals tend to hide in the shade because of warmer temperatures. We also saw numerous wild animals and beautiful birds at the Nairobi, Nakuru, and the Aberdare national parks. The trip was adequately interleaved with visits to the Masai Village, interaction with the local Masai people, a balloon ride (which allowed us to get a birds-eye-view of the vast African savanna along with the animals), a stop at the Kenya-Tanzania border, and a stop at the Equator, which happens to cross through Kenya.

In summary, it was truly once-in-a-lifetime experience for us. Many thanks to Aparajita and her excellent team for helping us have a fantastic and memorable African Safari experience (absolutely money's worth). Keep up the good work! We certainly plan to recommend Africa Keys to our friends and families, and plan to avail their services for our future trips to Africa.

SR Mukherjee   –  
India IN
Visited: August 2024 Reviewed: Aug 11, 2024

Email SR Mukherjee  |  50-65 years of age  |  Experience level: first safari

Highly organised tour operator
5/5

We were 4 adults going for the African safari to Masai Mara for the first time and were a bit apprehensive that how will be the facilities and the safari itself! However, we were delighted more and more as we progressed in the Safari, starting from Nairobi, then staying at the beautiful tents at “Olive Bush Camp” at Masai Mara, riding on the hot air balloon and seeing the animals below with the sunrise, then visiting Naivasha, Nakuru and finally ending the trip at “The Ark” at the mountain in Aberdere national park! The whole tour was simply AMAZING and kudos to Aparajita for organising it so well and also our guide, David, who really took care to ensure that we reach everywhere on time and get the best views and experiences.
Thank you both for making our safari a memorable experience of a lifetime!!

Sridar   –  
United Arab Emirates AE
Visited: July 2024 Reviewed: Aug 2, 2024

Email Sridar  |  35-50 years of age  |  Experience level: first safari

They are very efficient, proactive and meticulous with an excellent guide
5/5

Highly organized, provide superb options overall. We visited Amboseli, Nakuru, Naivasha and Masai Mara. Great stay, food and safaris. Highly knowledgeable and patient guide named Moses. Aparajitha and her team at Africa Keys are outstanding tour organisers.

Shefali   –  
India IN
Visited: May 2024 Reviewed: May 31, 2024

Email Shefali  |  35-50 years of age  |  Experience level: first safari

Exceptional service
5/5

We were very happy with our trip planned by Africa Keys - seamless, value for money and we had a great experience. Incredible sightings at Mara too. Our guide at Mara was very experienced too.

Petra K   –  
Sweden SE
Visited: January 2023 Reviewed: Jan 18, 2023

Email Petra K  |  35-50 years of age  |  Experience level: first safari

Lovely, well organized trip with Africa Keys
5/5

We traveled a family of 6 with 4 "children" between 13-13. Everything worked smoothly, transports, communication etc. We had a wonderful trip to Masai Mara with an excellent guide. All accomodations picked by Africa keys were great! Train trip to Mobasa was great but the trip from Mombasa to Diani beach was long due to (unexpectedly long) lines to the ferry. I heard a bridge will be built soon to overcome this problem. I like trains so we planned to take the train back to Nairobi too, but flying back to Nairobi, as suggested by Africa Keys, was much better! Overall I can recommend this company. Safaris are expensive but in total we think this was good value for the money.

Average User Rating
4.6/5
Rating Breakdown
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  • 4 star 1
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  • 2 star 2
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