Terms and Conditions
Meterai Safaris Terms and Conditions
1 Meterai Safaris possess all licenses and permits necessary to conduct business as tour operators in Kenya.
2. The Company shall not be liable for any loss, damage, or expense of any nature whatever suffered by the client or any traveller arising from the loss of or any damage to any property; the cancellation or curtailment of any tour; sickness, quarantine, weather conditions, war, strikes, riots and/or any other cause of any nature whatever, however caused and whether as a result of the Company’s negligence or otherwise.
3. Should sickness or accident interrupt a tour, the Company shall not be liable for any loss, damage or expense arising there from, whether as a result of the Company’s negligence or otherwise; and refund, either total or partial, of money paid. The Company recommend that the client takes out the necessary insurances to protect against any such eventuality.
4. Travelers shall be solely responsible for complying with the formalities required by police, customs, health and all other authorities at the point of departure, at the destination and whilst in transit.
5. The Company reserve the right to decline, to accept or retain any traveller as a member of any group or on any tour at any time as a result of the non-payment of any amount due by the client or if such client interferes with any other member of any group and/or causes any disturbance or nuisance.
6. Should a reservation be cancelled, the cancellation fees as communicated with each individual quotation or confirmation will be applicable and due immediately. In case no cancellation fees were communicated with the individual quotation or confirmation, the below cancellation fees will apply.
7. The cancellation fee as communicated with each individual quotation or confirmation prevails.
8. All cancellations must be received in writing.
9. The cancellation fee as communicated with each individual quotation or confirmation prevails.
10. All cancellations must be received in writing.
