When you have accepted the bid, you will receive a booking confirmation.
Seven days at the latest, after you have received the booking confirmation, we need to have received your deposit in our Kenyan bank account. Stanbic Bank, The Nyali Centre, First Floor, Suite 31 A&B, P.O Box 87496- 80100 GPO Mombasa, Kenya. Swift Code: SBICKENX Account number: 100000215273 , stating the safari or tour you have booked.
The deposit consists of 30 percent of the total cost. The entire amount needs to be paid seven weeks at the latest in advance of your trip.
Cancelling your trip
You have the right to cancel your booked trip by email. The costs vary, depending on the booking
-If you have already paid the deposit: 30 percent of the total cost.
-If you paid all the costs, and you do not leave for another two weeks: 30 percent of the total cost.
-If you paid all the costs, and you leave in less than two weeks: the total cost.
-If you want to cancel your trip, and you leave in less than 2 weeks, you owe us the total cost.
Loss/damage/theft/personal injuries and other inconvenience
Netherken Safaris&Tours cannot be hold responsible for loss, damage or theft of your personal belongings, nor can we be hold accountable for personal injuries or death. We advise you to get a travel insurance and a cancellation insurance.
Please keep in mind that the travel destination differs from your own country. For example, the terrain might be difficult, the food is different, and the facilities regarding water, electricity and internet may be less accessible. We expect you to be flexible in order to fully enjoy your holiday.
Please contact your local health source for news about possible vaccinations and don’t forget to bring proof of the vaccinations you have gotten.
All our bids describe which things are included in the price that you pay for your trip, for example your entrance fee, lunches and excursions. Of course, your flight tickets, documents and personal expenses are not covered in your bid.
We maintain the right to change your accommodation of choice. If your accommodation proves to not be available due to a trip that has been booked fairly late, we will of course present you with an alternative. When this is the case, we will let you know as soon as possible.
When you make a booking, you automatically accept the general terms and conditions.
- All corporate and/or tour info is provided by Netherken Safaris & Tours, not SafariBookings
- The tours offered by Netherken Safaris & Tours are subject to their terms & conditions