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This Tour Is Offered by MJ Safaris & Adventure

MJ Safaris & Adventure

4.5/5  
(42 Reviews)
Office In:
Tanzania Tanzania
Size:
20-50 employees (Founded in 1984)
Member Of:
TATO & EAWLS
Tour Types:
Custom budget & mid-range tours that can start every day
Destinations:
Kenya KE
Rwanda RW
Tanzania TZ
Uganda UG

We are experiential locally owned ground tour and safari operator that specialist with Mountain Climbing, Wildlife Safaris,Cultura tours and Beach Holiday vacations all over East Africa. We offer a maximum customized and tailor made itinerary to our clients with the ultimate goal of producing a happy and satisfied clients with a lifetime memorable experience about Africa.

Reviews42

Amazing experience
5/5

Kilimanjaro 6 day Machame route
5/5
Godfrey Mbyallu and his assistant Mr G ran the tour.
100% recommended this team! You will enjoy your time and be very well looked after.
Some details:
1. Godfrey checked our clothing at the hotel. They strongly recommended some additions eg warm snow pants. Some we had to rent at a very reasonable price, some they let us have for the duration of the hike.
2. Godfrey was the leader and excellent at his job. He hand selected his team. His number 2, Mr G was a big man with a big heart! Trekking with them was a bit like travelling with a family. When you trek with them, you will understand why this was a great aspect of this team.
3. “Polepole” means “slowly slowly“. The first day is short and you can walk fast. Don’t! Walk at Godfrey’s pace. As you get higher and the mountain is steeper, you will need to have found your slow walking tempo.
4. The camp is always set up for you when you arrive thanks to the amazing porters. You get hot water to the wash your hands, then some snacks and hot water for tea or coffee. Later, soup arrives (always delicious), followed by a main course.
5. Breakfast included eggs, sausages, bread ...
6. Do a lot of walking before this track. Google training hints for Kilimanjaro - the fitter you are the more fun you will have.
7. Google the Kilimanjaro song. They sing it a lot and is cool if you can eventually join in. These guys are good singers and take every chance to do so!
8. Jackson was the person we organised the tour with. He manages MJ Safaris. He was very prompt to answer all our questions and was very helpful.

Our thanks again to Jackson, Godfrey, Mr G, the cook, the waiter and all the porters!

Budget safari that delivered all that was promised
5/5

Right from the start all our e-mails were answered the same date, communication was excellent. I was worried about booking with a budget company, but as we wanted to do safari and a Kilimanjaro climb, it soon be came clear how expensive it would be with other holiday firm's. Mj's was in our price range and we were more than happy with the service, from being met at the airport to being delivered back, all went to plan and we had a fantastic from.
Our Safari guide Nelly, was great, informative, fun and very protective. He made our Safari experience wonderful. Also two of our group went on to summit Kilimanjaro, Machame route and the guides were helpful and looked after one of us that struggled with the excersion and altitude, to make sure he was able to reach the summit, then get him down quickly. All the food was great and tastie on safari and on the mountain. Tents were good quality and vehicles were good, I am sure we had a just as good experience compared to people who had paid a lot more for their holidays. Also the Keys annex hotel we stayed in before, inbetween and after was great, helpful fun stayed, lovely food and nice bar and really comfortable need, which are heaven after your Kilimanjaro climb. Really, if you are in any doubt about booking with Mj's, go ahead. They really do deliver what they say and I am sure you will have a great time.

Kilimanjaro 6 day Machame route
5/5

Godfrey Mbyallu and his assistant Mr G ran the tour.
100% recommended this team! You will enjoy your time and be very well looked after.
If I return, I would only want to do the climb with these guides and their team.
Some details:
1. Godfrey checked our clothing at the hotel. They strongly recommended some additions eg warm snow pants. Some we had to rent at a very reasonable price, some they let us have for the duration of the hike.
2. Godfrey was the leader and excellent at his job. He hand selected his team. His number 2, Mr G was a big man with a big heart! Trekking with them was a bit like travelling with a family. When you trek with them, you will understand why this was a great aspect of this team.
3. “Polepole” means “slowly slowly“. The first day is short and you can walk fast. Don’t! Walk at Godfrey’s pace. As you get higher and the mountain is steeper, you will need to have found your slow walking tempo.
4. The camp is always set up for you when you arrive thanks to the amazing porters. You get hot water to the wash your hands, then some snacks and hot water for tea or coffee. Later, soup arrives (always delicious), followed by a main course.
5. Breakfast included eggs, sausages, bread ...
6. Do a lot of walking before this track. It is way harder than the Inca trail. Way harder! Google training hints for Kilimanjaro - the fitter you are the more fun you will have.
7. Google the Kilimanjaro song. They sing it a lot and is cool if you can eventually join in. These guys are good singers and take every chance to do so!
8. Jackson was the person we organised the tour with. He manages MJ Safaris. He was very prompt to answer all our questions and was very helpful.

Our thanks again to Jackson, Godfrey, Mr G, the cook, the waiter and all the porters!

Refund
3/5

I have previously written a review about the difficulties I had on my safari. However, the company have since apologised once again for the mix up with the vehicle on the final day, and have refunded me the cost of the final day, which is a generous response to a genuine mistake. This also makes me feel sure that the experience I had is not at all the usual quality you can expect from them, as reflect in the other very glowing reviews below! Thanks to Jackson for sorting this out.

Poorly organised, vehicle not as advertised, terrible communication
1/5

I did a three-day safari organised through MJ. It was a really disappointing experience in terms of the organisation, and not matching what I actually paid for. I contacted the company afterwards and was impressed by Jackson's swift explanation, apology and offer to partially refund the cost - but after successive emails and excuses from them went quiet, and never actually did refund me, which is a really poor way to run a business.

I am aware joining safaris are liable to be a little slow and chaotic, and I was patient about this - even when I nearly ended up being taken to a different country! But not being provided with the agreed kind of vehicle on the final day made me feel like I needed to officially complain.

On the first day, on arriving in Arusha, I was put on a bus that was going to Kenya - and only realized it wasn't the right vehicle when I was asked for a passport! No-one from the shuttle bus transport company knew anything about a safari. This was alarming, as a solo female traveler suddenly in a different city, not knowing where to go.

After being driven around for a while by a taxi driver who had no clue what was happening, I had to use my international data roaming to get online to find MJ Safaris number, which cost me a further $10. No phone number was provided when booking. I was then taken to the correct hotel to join a safari group, but it was not a great start!

On the second day, I was told to get up for breakfast at 6am. After waiting three and a half hours, we finally left at 9.30am. This was frustrating.

On the third day, again there was a delay at the campsite, as my driver struggled with a card payment. At the entrance to Lake Manyara, we again waited for a further hour - something to do with the card, or it being a Sunday? It wasn't clear. Again, this delay was frustrating.

Worse, however, was that the car I was in was not a Land Crusier 4x4. It was just a taxi. This meant the windows were blacked out, which was not good for viewing animals. There was a sunroof, but of course it was open to the sky. The sun was very fierce, and I had to avoid it to prevent getting sunburnt, which also made things difficult. They did not have any binoculars, which made viewing animals more difficult. You couldn't stand up when the vehicle was moving, as the sunroof was not padded. I also had safety concerns given there were animals such as baboons who might have jumped in! Finally, the vehicle was clearly unsuited for some of the roads/rivers it had to travel on; it was a very bumpy ride, and the driver was evidently nervous about driving through water.

The driver did a really good job, all things considered, but the booking specifically stated it would be a different vehicle.

I was very disappointed by the disorganization of the trip, but especially the fact that it deviated on the last day from the vehicle as advertised and paid for.

MJ Safaris explained when I complained afterwards that all this was because a group had cancelled at the last minute, and so I had been subcontracted out. I appreciate mistakes can happen, and appreciated their response, which offered to refund the cost of the final day. But it was doubly frustrating to be offered compensation and then just to have follow up emails completely ignored.

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Disclaimer

  • This tour is offered by MJ Safaris & Adventure, not SafariBookings.
  • This operator reserves the right to change rates advertised on SafariBookings.
  • If an accommodation is fully booked, the operator will suggest a comparable alternative.
  • This group tour requires a minimum of 5 people to run.
  • The exact order, contents and rates of this tour is subject to availability.