Bienvenido Kenya Tours and Safaris

4.7/5 – 135 Reviews

$346 pp (USD)

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Bienvenido Kenya Tours and Safaris

4.7/5  
(135 Reviews)
Office In:
Kenya Kenya
Size:
10-20 employees (Founded in 1992)
Member Of:
American Society of Travel Agents
Tour Types:
Budget & mid-range tours with set start dates and a fixed itinerary
Destinations:
Kenya KE
Tanzania TZ
Uganda UG
One of our experienced guide and staffs

One of our experienced guide and staffs

Our Mission o provide memorable holidays in Kenya, social and environmentally responsible, satisfying the needs of our clients and always exceeding their expectations. Our Vision To become the leading ground operator in the region and our clients’ best partner, always providing the best possible product, with the highest quality of services, and demonstrating faithfully our commitment towards social and environmental responsibility. Core Values Excellence, Responsibility, Loyalty, Respect,

Reviews135

Amazing wildlife experience
5/5

We got picked up early in the morning in Nairobi for our 2-day Masai Mara safari during the great migration. Every went well en the communication with the tour operator was very good. When we arrived at the accommodation we got lunch and after lunch we checked in for our tent. The tent was pretty decent and you have your own bathroom which is pretty descent for a budget tour. After checking in and relaxing for a bit we went for our first game drive in the Masai Mara, it was amazing, everywhere you looked you saw herds of wildebeests, loads of zebra's, impala's, some elephants, buffalo's, Lions and a lot of other animals. When we came back at the accommodation we found out that on the 2-day tour we only had a few hours on the second game drive the next day and that we wouldn't go to the iconic river the next day so we asked our driver Okindo if we could extend our safari by one more day. He immediately started calling the office and everything was arranged very quickly because of the great communication.

The next day we had a very early breakfast and after that we left the accommodation to go on our second game drive, again we saw the most amazing sightings of animals. Everywhere you looked there were so many big herds of Wildebeests with zebra's, we also saw loads of giraffes, impala's, hartebeests, elephants, lions. At the end of the morning we went to see hippo's and crocodiles at a river and after that we had lunch.
After lunch we went to the river to hopefully see the migration cross the river, but after waiting for a total of more than a hour we decided to drive around in the park again because they just didn't cross unfortunately. It's sad that we didn't see the river crossing but it's nature and everything happens on natures terms but in the end I had one of the most impressive experiences of my life!

Okindo was a great tour guide with a lot of experience. He tried to make sure that everybody had the best time possible. He did amazing and the future groups that he has to guide are lucky having him as their guide.


Very good communication and accurate description of tour.
5/5

We did a quick 2 day tour of Amboseli in August 2025. Picked us up around 7:30am the first day in Nairobi, then about a 4-5 hour drive to a camp site near the park gate. There was one stop on the way for coffee and bathroom, at a touristy store / rest area. Upon arrival at camp, we got set up in our tent and then had lunch after. Overall campsite experience was great, there were power outlets and WIFI all working fine. There was also phone signal the entire time. The food provided at camp was also really good. Around 3:30-5:30pm there was a game drive on day 1, followed by Dinner around 7pm. Day 2 we had breakfast around 7:30am and from 8-10am went for a second game drive. After the game drive, we started the return to Nairobi with another stop for lunch (this time, lunch was not included). Driver stopped at a fancy store place with restaurant and bathrooms. By 5pm we were back in Nairobi on day 2. Overall it was amazing experience, and we got to see many zebras, elephants, giraffes, wildebeests, monkeys, but only 1 lion on the first day. It really depends on several factors. Also, the view from the campsite to mount Kilimanjaro is not guaranteed. First day it was cloudy and not visible at all. Second day was only partially visible in the early hours 7-8am, then it got cloudy again. There were also extra activities you could do, such as early morning walk day 2 with a Masai person outside the campsite and also visit a Masai village. Both of these were extras and cost about $20 USD per person each, we chose not to do it.

An unprofessional and disorganised tour operator that prioritises convenience over customer safety,
1/5

I had one of the most disorganised and stressful safari experiences with this company. From the start, communication was chaotic — I was left waiting alone for hours, squeezed into the back of the vehicle despite a car sickness note, and later found I’d be sharing a room without any prior notice, even though I’d paid for a premium package.

Throughout the trip, there were repeated safety concerns:
- A suitcase was lost due to improper handling. We were stranded in a random village with no clear plan.
- The replacement driver was rude, shouted at passengers, and deliberately rushed our schedule.
- Our promised hotel was changed last-minute to a poorly maintained alternative during a thunderstorm. I got food poisoning after dinner.
- Our game drive was cut in half with no explanation.
- $47 in change from a ticket was taken by the driver — I only got it back after repeatedly pushing.
- Worst of all, I was left completely alone at the Tanzanian border for hours — no guide, no help, with a dying phone and no way to reach anyone. I felt scared and unsafe.

This experience was not only disappointing — it was dangerous. As a solo traveler, I expected better planning, communication, and basic duty of care. I cannot recommend this company unless they take accountability and make real improvements. If you care about your safety, please do not book this trip.

Excellent trip with a marvelous driver!
5/5

Perfect tour, value for money top, Big five and more wild life exceptional, very good communication!

amazing
5/5

We had the most incredible safari experience – truly beyond our expectations. From the breathtaking landscapes to the variety of wildlife we saw (including the Big Five!), everything was perfectly organized.

A special mention to our amazing guide, who made the trip even more memorable with his deep knowledge, kindness, and great sense of humor. Every day was different and full of surprises. The lodges were comfortable, the food was great, and we always felt safe and well taken care of.

This trip has been one of the highlights of our lives. Thank you for making it so special. We will definitely recommend this safari to anyone looking for an authentic and magical adventure in Kenya.

Other Safaris & Tours29  – Offered by Bienvenido Kenya Tours and Safaris

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