This Tour Is Offered By
A fraction of our Team.
Big Apes Africa
- Office In:
- Size:
- 1-5 employees (Founded in 2019)
- Member Of:
- USAGA, UTB & UWA
- Tour Types:
- Custom budget & mid-range tours that can start every day
- Destinations:
-
RWUG
We are a Safari Company with operations in Uganda and Rwanda handling Destination management for Tour operators around the world through well crafted private or group tailor made life impacting African experiences. We are a team of Nature lovers and believe in sustainable tourism through conservation and community empowerment. We love to constantly explore our region just for the love of it and it is from this passion and personal experience that we want to craft for you a lifetime experience.
Reviews160
Benson was perfect, friendly, knowledgeable and very kind.
The tour was really good! Benson the tour guide was amazing. He helped introduce us to Africa and his home country Uganda. The tour was also amazing. The gorilla tour was super good. There was lots of communication in regard to gorilla permits and pickup times. Would recommend!
Everything that they said is 100% professional and was in the tour. Best tour organisation in area.
From the moment picked up from hotel by Blair the personal driver I was put at a very comfortable position. This guy is one of the best guides I have had anywhere in the world. Knowledgeable, honest, professional, kindhearted, made this adventure into see the silver backs the greatest. I only have one lung so trekking in was going to be hard, but Blair made this happen with a few words to the right people. This trip was not just Golden monkeys and silver backs, but it also was the country side, people, food, and the best value for money you will ever have with this company ( Big Ape)
BE
Amazing trip with an excellent tour guide, but disappointing back-office support
This trip was amazing. Ben was lovely and helped us out very well. Nevertheless, the vehicle that was addressed to us was below expectations, and frankly not safe. The seatbelts weren't working, the dashboard was broken (no speed and gas indicator) and the engine broke down. As a result we were stranded multiple times for several hours. Ben, our guide, tried to make the best of the situation and the vehicle he was given (thank you Ben!), but back-office support was very disappointing. Peter, the manager, ignored us, didn't contact us to provide more info and neither did he apologise. A manager should take responsibility for the shortcomings of its company, instead of hiding behind an employee.
CA
Friendly, Accommodating, and Delivers
From the booking to the actual tour things very very smooth. Good communication (would recommended getting them on WhatsApp) so we could discuss options and make changes quickly. We had Andrew as a tour guide and he was awesome, we hit everything we wanted to see an then some. He suggested some changes on the fly based on how we were doing and what we wanted to see and with the office they made it happen. There will always be little hiccups but they sorted them all out. Accommodation options were very well choses, vehicles were good, and we basically felt very well taken care of.
Incredible & memorable experience thanks to Big Apes Africa!
I have (sadly) returned home after the most amazing 5 day tour of Uganda with brilliant guide Ben from Big Apes Africa.
I truly can’t fault them. A professional company, maintaining great communication during the planning stage and who patiently accommodated all my requests and changes. Bella and Peter were great to deal with, always prompt in their responses.
When in Uganda, my guide Ben did everything in his power to ensure my Ugandan experience was beyond anything I could imagine - up close and personal with the gorillas and chimps, tree climbing lions, elephants, zebras, water buffalo, hippos, lions, warthogs and a million bird species - you name it, I saw it!
Ben was always punctual, so informative and knowledgeable about the bird and animal life and he personalised the sites and info to my interests. I also learnt so much about Uganda and the wonderful people and he was so patient with me wanting to stop for numerous stunning scenery photos!
The boat ride was really amazing for the abundance of wildlife but Queen Elizabeth NP was also a highlight. The accommodation was great, particularly at Lake Bunyonyi which was so special and a wonderful relaxing start to the week, along with Enshama Game Lodge where meeting ‘John’, the visiting wild elephant was a highlight!
Ben was great - always courteous, friendly and was excellent company on the long drives, so accomodating and always patient in answering my many questions!.
I am beyond grateful to BAA and especially Ben, for ensuring that I had the most memorable and incredible experience that surpassed all expectations. Thank you 🙏🏼 ☺️
