This Tour Is Offered By
A fraction of our Team.
Big Apes Africa
- Office In:
- Size:
- 1-5 employees (Founded in 2019)
- Member Of:
- USAGA, UTB & UWA
- Tour Types:
- Custom budget & mid-range tours that can start every day
- Destinations:
-
RWUG
We are a Safari Company with operations in Uganda and Rwanda handling Destination management for Tour operators around the world through well crafted private or group tailor made life impacting African experiences. We are a team of Nature lovers and believe in sustainable tourism through conservation and community empowerment. We love to constantly explore our region just for the love of it and it is from this passion and personal experience that we want to craft for you a lifetime experience.
Reviews145
Chimp and Gorilla Trekking - Unforgettable Experience
The chimp and gorilla trekking were fantastic experiences! The organisation of all the paperwork like permits and accommodation by Big Apes was faultless with no issues at any point. Ismail is a fantastic guide who is very knowledgeable. He prioritises the customer experience and I felt extremely safe and comfortable with him.
One minor criticism which has been fed back to Big Apes and I understand is being reviewed, is that the communications before arrival in the country could have been better. Otherwise all communications when I arrived were clear and Ismail was fantastic in ensuring the itinerary was understood and delivered.
Thank you Big Apes for an unforgettable trip!
CH
Fantastic
Our guide Gerald was the standout highlight of the tour, and we had a great time with him. The tour itself was well planned and the excursions and activities went as planned. We were very positively surprised by the amount of wildlife we saw.
The communication with the Sales team was at times not as proactive as we would have liked, and some of the accommodation we received did not match what was in the itinerary.
US
Exhilarating, fun, fascinating, competent, safe and customer focused safari tour operator!
I did a tremendous amount of research and spoke to several operators at once in my pre-trip planning stage. Big Apes was be only one that PATIENTLY, KINDLY AND INFORMATIVELY answered all my questions, flexibly incorporated all my changes as my travel ideas and wishes changed throughout the planning process. Once on the ground during the trip, the execution of our plans were realized perfectly by an extremely competent guide who was a pleasure to work with. The flora, fauna and animal species were mind blowing. The culture was amazing! We felt so incredibly welcomed by the Ugandan people who are so committed to conservation and the welfare of their natural resources and diverse animals. It’s important to note that any safari is tough and it’s a commitment to sometimes unexpected, last minute changes or unplanned events (you are NOT going to Disney!) . Big Apes goes the distance however to make sure the customer is taken care of and provided for to the maximum of their abilities. Happiness is their mission! This was the trip of our lifetime and I would absolutely go with Big Apes if I ever did another trip to Uganda!
FR
Big Apes Africa is a very efficient and flexible safari operator
It was our first time to Rwanda, Uganda and in Africa generally, so booking a safari is not a small thing. But from the beginning Peter has been a very kind and responsive interlocutor. He has adapted to all our needs and expectations, and held us updated with the latest changes. Quotes were reasonable and the prices were respected.
The actual gorilla trek was just great. We were the first on site, and we spent a very exciting moment in presence of these exceptional creatures.
The safaris were also very nice moments, from an adventurer point of view, but also from a human point of view.
Our 4-day driver and guide was not only kind and funny, he also was a very good driver, had a great knowledge of nature and animals, was punctual and helpful. We felt he was part of our team.
We met many tourists who had chosen other companies, and were able to appreciate the chance we had to be with Big Apes Africa.
IT
Uganda wildlife experience
We had a 10-day trip to Uganda and it was absolutely wonderful! We had the chance to experience the country in all its shades: stunning nature, incredible wildlife, and the kindness of local people.
Before leaving, we exchanged many emails to organize and customize the itinerary, always receiving quick and helpful replies. The overall value for money of the trip was excellent.
Our guide Jackson was with us for the entire journey – such a fantastic and knowledgeable person! Always smiling, cheerful, and truly a friend to us. He made sure we got the best out of every experience by talking to the local guides, especially during the gorilla trekking. That was truly the experience of a lifetime! Being just a few meters away from a group of 17 gorillas was simply unforgettable.
The only downside was a small issue with the agency: we had to advance some money, which was refunded only on the very last day before our flight, and only after several reminders and unanswered emails. This was unexpected considering how smooth everything else had been.
Overall, we highly recommend this trip – and above all, we cannot recommend Jackson enough. He truly made our journey unforgettable!
