Super Eagles Travel and Tours

4.9/5 – 515 Reviews

$1,307 pp (USD)

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Super eagle staff

Super eagle staff

Super Eagles Travel and Tours

4.9/5  
(515 Reviews)
Office In:
Kenya Kenya
Size:
5-10 employees (Founded in 2014)
Tour Types:
Custom budget & mid-range tours that can start every day
Destinations:
Kenya KE
Tanzania TZ
Uganda UG
Super eagle staff

Super eagle staff

Super Eagles Travels and Tours is a tour operator and travel agency with over six years experience . We are registered as a limited liability company in Kenya and our office is located in the heart of Nairobi at JKUAT Towers, 17th floor on Kenyatta Avenue. The company has two directors that's Mr Richard Ateya and Jared Echuku

Reviews515

Great team and experience
5/5

Safari was simply amazing. Jhon was great we truly enjoyed the road with him. Friendly, professional and cool !

Complicated traveling, lots of animal encounters, but also lots of non-essential payments occurring
3/5

Overall Rating: The overall travel experience was acceptable, but near the end of the trip, we realized there were communication misdirections and cost traps that led to many unnecessary expenses.

Main Issues:
1️⃣ Guide Replacement Without Prior Notice
* Our contracted guide, Wilson, was unexpectedly replaced with Alvin (no advance notice). While Alvin performed reasonably well later, this uncommunicated change felt disrespectful.

2️⃣ Excessive Cost Traps
* We were encouraged to join a "nature walk" (not disclosed as a paid activity upfront), which was of little value. Upon finishing the brief 20-minute walk, they demanded $30/person. After negotiation, we only paid $30 for the entire group.
* During the Masai Mara Safari, an on-site ranger was arranged to accompany us to see hippos and crocodiles, after which we were charged $10/person. Conversations with other tourists later confirmed this activity is typically free.
* Nakuru Crescent Island Hike: Besides the $20/person boat fee, we were charged an additional $20/person "island hiking fee". We later verified through social media and other travelers that the specific area we hiked in is free. Furthermore, we were rushed throughout the short (under 20 min) hike and not taken to the island center. The actual standard island hike costs $33, lasts over 40 minutes, and includes photo opportunities with animals in the center. (We were not informed of this option nor given a choice).

3️⃣ Poor Safari Timing Caused Itinerary Reduction
* Amboseli park tickets are valid for 24 hours. Due to the guide's incorrect scheduling of the Safari time (done without consultation), our contractually agreed-upon final day Morning Safari was canceled. They knew how to schedule correctly to allow us an extra Safari, but we were neither consulted nor given options. Our complaint to the office received no reasonable response.

4️⃣ Unprofessional Guide Conduct
* On the last day, we paid $180 to extend the jeep hire. We confirmed an itinerary (Giraffe Centre -> Market -> Restaurant - guide specified). We indicated we'd decide on the restaurant that day. Midway through the planned activities, we requested to change restaurants, offering 2-3 options within the distance range the guide himself had suggested, but he refused them all. While searching for a new restaurant (which took less than 15 minutes), the guide decided we were taking too long. Without any discussion, he abruptly drove us directly to the airport. We arrived around 3 PM without having lunch/dinner and had to wait 4 hours before we could even enter the terminal for security and food.

Highlights:
✅ Guide Alvin was proactive in tracking animals: He ensured close-up sightings of most animals (we saw nearly everything except a leopard).
✅ During Safaris, the guide actively shared knowledge about animals and nature, enriching the overall experience.
"Alvin was exceptionally personable — assisting with luggage daily and even buying us fruits. We tipped him generously with daily gifts, developing a friendly rapport that made the later conflict particularly disheartening."

Conclusion: While the wildlife viewing experience met expectations, issues with chaotic management, opaque pricing, and guide negligence were significant. We advise exercising caution when choosing this operator.

Super Eagles provided a great first safari adventure.
5/5

We booked a 10 day Kenya and Tanzania safari. Chanson Kimani helped us plan our tour to meet our needs. He was responsive to our many questions and prepared us for our trip. In Kenya, our guide, James Maurwa, was excellent. He answered all of our questions about the many animals and plants we encountered. He had a knack for finding the animals and positioning us in the right place for the best view. He kept us informed about what we were doing each day. In Tanzania, Julius, our guide, and Dixon, our cook were great. Julius was also informative and helpful. Dixon was an excellent cook and we ate the best meals. Our safari was a great introduction to both countries and these people are the reason we made such wonderful memories.

A great experience in my life
4/5

In the first few days, I spent most of my mornings waiting for the tour guide because he had to pick us all up from different hotels, so the trip was a little delayed. I experienced three different tour guides because my itinerary was different from that of other group members. My tour guide in the first few days was Edwin, who took us to Maasai Mara and Lake Nakuru, and he showed us many animals. The second tour guide was Eric, who took us to Hell's Gate. We had fun. After finishing at Hell's Gate, he drove us to meet the third tour guide. I learned that I would be sharing a van with five other ladies, but their van was almost full, we barely can fit into the van. I immediately told Richard about my problem, and he immediately helped me solve it. In the last few days of the trip, Richard offered me a private tour and a free visit to an extra national park as compensation. The third tour guide was Gilbert. Thank you Edwin, Eric, Gilbert and Richard. I am very grateful that Super Eagles listens to the needs of customers. This was a very good experience.

Well-Organized Kenyan Safari with Stunning Parks and Excellent Guides
4/5

We booked a 12-day safari through Seven Wonders Safaris, with the Kenya portion operated by Super Eagles. We visited the Maasai Mara, Lake Nakuru, and Amboseli – all stunning parks. The accommodations were very good, and we thoroughly enjoyed ourselves.

Our guide and driver Benson deserves special praise: friendly, knowledgeable, and a safe driver. Thanks to him, we saw many animals and always felt in good hands. For the days in Amboseli, we transferred to a different vehicle and had Edwin as our guide and driver.

The organization responded well to the situation in the country. Due to protests, our hotel in Nakuru was changed last-minute to a safer location outside the city – a very professional adjustment.

The only downside was the cancellation of the visit to Lake Naivasha and the planned boat trip. We were only informed on the day itself, which was disappointing as we had really been looking forward to it. We would have preferred to know this in advance.

All in all, we look back on a very successful and well-organized safari week in Kenya. Highly recommended!

Other Safaris & Tours12  – Offered by Super Eagles Travel and Tours

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Disclaimer

  • This tour is offered by Super Eagles Travel and Tours , not SafariBookings.
  • This operator reserves the right to change rates advertised on SafariBookings.
  • If you request changes to this tour, the advertised rates will likely change.
  • The exact order, contents and rates of this tour are subject to availability.
  • If an accommodation is fully booked, the operator will suggest a comparable alternative.