This Tour Is Offered By
Eta Adventure Safaris
- Office In:
- Size:
- 5-10 employees (Founded in 2024)
- Tour Types:
- Custom budget & mid-range tours that can start every day
- Destinations:
-
KETZUG
At Eta Adventure Safaris, we're passionate about showcasing the magic of Kenya. We're a team of travel enthusiasts, born and raised in this incredible country, with a deep understanding of its diverse landscapes, rich culture, and captivating wildlife.
Reviews142
UY
I do not recommend them
tThey are just a WhatsApp number. What they do is outsource absolutely everything to other agencies. This means that you are constantly added to different groups where the guide has no idea about what you previously arranged or requested with them. Even when I went to make the payment, the office had the name of a different agency.
SAFETY: They subcontract independent guides who have vehicles in very poor condition, making the experience unsafe.
The tires on the vehicles were completely worn out.
The vehicles did not have basic recovery equipment such as shovels or recovery boards. At one point, due to the driver’s lack of skill, we got stuck in a ditch and another vehicle had to come and pull us out.
The seat belts were broken. The front windshields were cracked. Some vehicles had no windshield wipers.
We lost a significant amount of time due to engine problems—time that we should have spent looking for animals.
VEHICLES: Very poor maintenance. The refrigerators did not work, so the water was always hot. The inverter for charging our phones did not work. The seat belts were broken.
COMMUNICATION: At first, they responded quickly on WhatsApp. Once we had paid, they stopped responding and stopped taking responsibility for the various problems that came up during the trip.
GUIDES: The groups were a mix of customers from many different agencies, and each of us had been sold different things. The guides did not even know where we were supposed to go the following day. This caused them to be constantly in a bad mood.
PRICE: The price seems good at first, but after talking to other people in the same groups who had booked through different agencies, we found out that they had paid 10% less than we did. This makes sense because ETA outsources everything and adds a markup. They don’t actually operate anything themselves.
LUGGAGE: Because they did not take proper care of our luggage and overloaded the vehicle, they broke one of our suitcases and never acknowledged or compensated us for it.
PAYMENT: I paid part of the cost in cash when I arrived. Despite asking for a receipt every day, they never gave me any proof of payment.
FOR THE SAME PRICE, YOU CAN FIND SOMETHING MUCH BETTER.
FR
All the big within 2 days
Gilbert is a skilled driver always finding the right spot. Fast and reliable never late. He does hesitate for long day safari and never counts his time. We were lucky to get Gilbert as a driver.
FR
Excellent
We spent 4 days with our guide, Kennedy, starting with a couple of days in the Maasai Mara, then heading to Lake Nakuru and finishing in Naivasha.
Kennedy is extremely well organized and precise, a very good driver (which is definitely not something to take for granted!), and above all, he genuinely cares about making sure you have the best experience possible.
One moment really stood out to us. In Nakuru, it was already past 6:20 pm and we were about to leave the park. Just as we were reaching the exit gate, Kennedy received a call about a leopard spotted nearby. We were supposed to be out of the park by 6:30 pm, but he immediately asked the ranger if we could go and see it. The ranger agreed — and off we went!
We literally flew across the park to get there, and it was absolutely amazing. Moments like this are exactly what make a safari unforgettable.
Amazing guy, amazing guide, and highly recommended if you’re planning a safari in Kenya! 🐆🇰🇪
CN
The operator is warm heart.
Everything is perfect except the driver and other tourists are not on time.
CO
Kenya 5 days / 4 nights Safari
One of the best trips of my life with my family, everything was according to the offer, recommend 100% the experience. Mr Kennedy is an amazing driver, always available and ready to help, thanks president!