Reviews

Sort By: Date Most Helpful Rating 11-20 of 207 Reviews
D and Annamaria   –  
Italy IT
Visited: April 2025 Reviewed: May 5, 2025

Email D and Annamaria  |  50-65 years of age  |  Experience level: 2-5 safaris

Absolutely fantastic service! An unforgettable experience.
5/5

Ozon Light Tours - Tanzania Safari

After careful consideration and multiple email correspondence, we chose Ozon Light Tours for our 5-day Tanzania safari. It turned put to be a great choice and we had an absolutely AMAZING safari. Letson was pur sales rep and he responded to all of our questions and concerns prior and during our trip via email and WhatsApp. We had a flight delay and he was very helpful in organizing a car transport from Nairobi for us so we could catch up with our driver and get back on schedule.
Albert was our driver and guide and we can give him our highest compliments and recommendation. He was friendly, safe and extremely competent. His knowledge of the parks, the animals, the geography and geology were simply outstanding. We were able to visit the central Serengeti and the Ngorongoro Crater where we saw leopards, cheetahs, lions with 6 cubs, black rhinos, elephants, hyenas, giraffes, and even 2 serval cats. Albert communicated with the rangers and other guides to ensure we were able to see animals which were otherwise impossible to find. He also has the experience to know where to go at the right times such as when the rhinos awake in the crater, as well as, knowing roads/areas less experienced guides may miss.
We stayed at Maasai Eco Boma lodge the first night which was an amazing experience getting to actually know the Maasai people and their culture. Next, we stayed at the Tukaone Weaver Tented Camp in the Serengeti. A wonderful accommodation where we fell asleep listening to the Wildebeest and other animals. Excellent service. Finally, we stayed at the Ngorongoro Wild Camp. Located in the forest we had zebra enter the camp as we enjoyed our dinner.
As a couple, we chose a private driver/guide and mid-range accommodations with private bathroom. The quality for price was excellent. Going the end of April-beginning of May was a perfect choice. Fewer tourists/vehicles and a view of the Great Migration will be something we will always cherish.
We can easily give Ozon Light Tours our highest recommendation.
Thanks to all!

NGUYEN SON TUNG   –  
Vietnam VN
Visited: May 2025 Reviewed: May 2, 2025

Email NGUYEN SON TUNG  |  20-35 years of age  |  Experience level: 2-5 safaris

AMAZING TRIP
5/5

I had a wonderful journey—we went in search of Africa’s Big Five, and after five days, we were lucky enough to see them all, clearly and up close.

The tour guides—my brothers on this trip—were absolutely lovely. They were enthusiastic, funny, and truly passionate about animals and nature. I’m so glad I had them as companions.

The facilities were genuinely impressive. I’ve traveled to many places and was prepared for hygiene and showering to be a challenge in Africa, but I was honestly surprised to find that every accommodation had incredibly clean and spacious bathrooms. I especially fell in love with the tent in the heart of the Serengeti. Sitting by the fire, talking with these brothers who have so much knowledge and love for nature, in a place that might be the cradle of humanity—that feeling was pure happiness!

Hoa   –  
Vietnam VN
Visited: May 2025 Reviewed: May 2, 2025

Email Hoa

Professional, passionate, and they truly know how to turn a trip into a lifetime memory.
5/5

The guide was very professional and fun! He always tried his best to meet our needs and gave detailed explanations every time we saw an animal. I truly didn’t want to say goodbye!

LEE   –  
South Korea KR
Visited: April 2025 Reviewed: Apr 28, 2025

Email LEE  |  20-35 years of age  |  Experience level: first safari

perfect
5/5

We played game drive for 4N 5D. And we could see all the animals on this season, including elephant, lion, giraffe, rhyno and so on at each place, tarangire, serengeti and ungorongoro. Also with kind, clever and diligent guide, Mr. Innoccent helped us a lot. (Safety, introducing.. and so on).Also operator Ms. Mola helped remotely a lot at anytime. I reccommend people to enjoy safari with ozon light tours.

Joyce Z   –  
China CN
Visited: April 2025 Reviewed: Apr 19, 2025

Email Joyce Z  |  20-35 years of age  |  Experience level: first safari

Reliable and professional
5/5

Our guide was professional and knowledgeable—not only could he name each animal, but he also explained their behaviors and the reasons behind them. I was amazed that he learned some of the animals’ names in Chinese even faster than I did lol. Tanzania’s landscapes are stunning, and the seven-day safari gave me deep relaxation, both physically and mentally. In addition to iconic animals like lions, leopards, and elephants, we also spotted many fascinating creatures like the pancake tortoise and lizard. The lodges we stayed in had beautiful views, and the staff were all warm and welcoming. I highly recommend Ozon Light Tours to anyone planning a safari in Tanzania!

Nicole   –  
United Kingdom UK
Visited: February 2025 Reviewed: Mar 18, 2025

Email Nicole  |  20-35 years of age  |  Experience level: first safari

Experience of a lifetime, perfectly organised by Ozon
5/5

We’ve recently returned from an unforgettable 5-day safari with Ozon, followed by 5 nights in Zanzibar (which they also arranged for us).

After much research and comparison with other safari companies, we decided to go with Ozon. As it was our first time booking an end-to-end experience with an external company abroad, we were initially a bit apprehensive as to what to expect, but from start to finish, we couldn’t fault the organisation, communication and professionalism of the company. Our sales contact, Yohana, was on hand to support throughout the entire booking process, responding to any questions we had in an incredibly timely manner and being flexible to accommodate our needs. He was also in regular contact to provide us with information and updates - including during the trip itself - which was invaluable.

Upon arrival in Tanzania, we met our guide, Innocent, who really completed the overall experience for us. Innocent was professional, friendly, and most of all, had an incredible depth of knowledge about the country’s wildlife and culture. He was also super experienced in understanding the landscapes and the most optimal places to be at certain times, but was flexible and accommodating to our wishes at the same time. He kept in regular contact and communication with other guides to maximise our chances of spotting different animals, and he put our safety first at all times. Overall, Innocent was passionate about giving us the best safari experience possible and we couldn’t be more grateful.

Our 5-day itinerary included highlights at Tarangire, Ndutu, Ngorongoro Crater and Serengeti. The animals we were able to spot - and within such close proximity - completely exceeded our expectations. Thanks to Innocent, we were able to complete our lifelong dream of seeing The Big 5. Other highlights included seeing cheetahs, crocodiles, and the incredible migration of thousands of zebras and wildebeests.

Finally, we were extremely impressed with the standard of accommodation and food that was provided as part of our all-inclusive package. Each of the different lodges that we stayed at were immaculate with stunning views of the landscapes, and the service provided at them was excellent too. In addition, the selection of food throughout exceeded our expectations and we were incredibly well looked after at all times. We ended our trip with a few days in Zanzibar which was again seamlessly organised by Ozon.

Overall, we wouldn’t hesitate to recommend Ozon Light Tours to anyone considering a safari in Tanzania. We were pleased to be able to support a small local business in Arusha where they are clearly passionate about customer satisfaction and experience, and they couldn’t be more deserving of 5 stars. Thank you Ozon for an absolute once in a lifetime experience and a trip we’ll never forget!

Asit Verma   –  
India IN
Visited: February 2025 Reviewed: Mar 18, 2025

Email Asit Verma  |  50-65 years of age  |  Experience level: 2-5 safaris

Attention to detail and cost, sincere effort to ensure an experience of a lifetime.
4/5

My friend and I planned a 5-day safari covering Central Serengeti, Ndutu, Ngorongoro Crater and Lake Manyara and finalised with Ozon Light Tours over the period. February being a peak period, we booked well in advance. Yohana was great in helping us firm up the itinerary, selection of camps and the overall booking process. Yohana was prompt in his responses and met our needs through and through. We had a lovely time at each camp.

The two things I would have to say for the company to improve on are
1) Our vehicle tended to break down unexpectedly. It was a 6 seter but the middle and rear windows were jammed. We had to force our guide to open them during the Ngorongo safari. The binoculars were also a hoax.

2) Kessy our guide was positioned as very experienced. But since he had seen it all so many times, was quite uninterested. He was knowledgeable and courteous but very distracted. Kessy rarely used the radio to collaborate with other vehicles and find animal sightings. And very hesitant to take alternate back routes. Since he was just intent on completing the trip, we literally had to take matters into our hands and force him to stop at places.

All in all, we had a great experience with Ozon Light Travels. Yohana was a star, meeting our pre-travel needs for the safari and was kind enough to provide lunch hamper and sandbag for camera rest. We had enough water and drinks to last the trip comfortably. Yohana even picked us at the airport himself on our request and was instrumental in booking us in good accommodations as per our liking throughout.

Reply from Ozon Light Tours
Reply from Ozon Light Tours
Posted on Mar 19, 2025

Thank you so much for taking the time to share your detailed feedback and for choosing Ozon Light Tours for your safari adventure. We’re truly glad to hear that you had a great experience overall and appreciated Yohana’s support in planning your trip. He will be very happy to know that his efforts, especially in organizing your itinerary, accommodations, and additional touches like the lunch hampers and sandbag, made a positive impact.

We sincerely apologize for the inconvenience caused by the vehicle during your safari. We take such matters very seriously, and as a result, we have removed that particular vehicle from our safari operations for extensive and intensive maintenance. This is to ensure that no future guest experiences a similar issue—we’re committed to providing the highest standards of comfort and reliability.

Regarding Kessy, he is indeed one of our most experienced and respected guides, with over 30 years of guiding across Tanzania’s national parks. His deep knowledge, professionalism, and dedication to guest safety and park regulations are qualities are deeply valued by many customers. We would like to clarify that during your booking process, Yohana had explained that park entry permits are valid for 24 hours only. Despite this, you wanted Kessy to continue the game drive beyond the allowed time, which would have been a direct violation of park regulations. Kessy was simply unable to accommodate that request, as our guides must follow the rules strictly for the safety of our guests and preservation of the parks.

We hope to have the chance to welcome you again in the future for an even better and smoother experience.

Neil Anderson   –  
United Kingdom UK
Visited: February 2025 Reviewed: Mar 17, 2025

Email Neil Anderson  |  50-65 years of age  |  Experience level: first safari

Very impressed by the organisation and communication by Ozon.
5/5

The whole tour was amazing, virtually everything was perfect. The organisation of the tour from start to finish was first class. The hotels, lodges and transport were excellent. The views from our lodges were incredible. Food was amazing where ever we stayed. The staff at all the accommodations were so friendly. Our tour guide Innocent worked incredibly hard driving for hours every day, very knowledgeable and went all out to find the big 5 which he managed to do after several days of searching. We felt really safe with Innocent driving in some very precarious situations. So to sum up, our dream holiday was an incredible experience that I would recommend to anyone thinking about booking with Ozon.

Donna   –  
United Kingdom UK
Visited: February 2025 Reviewed: Mar 17, 2025

Email Donna  |  50-65 years of age  |  Experience level: first safari

Fantastic safari
5/5

We booked our Safari holiday with Ozon Light Tours. They were fantastic from our first enquiring of what we would like to do while we were in Tanzanian.
The communication was first class from all the team.
We did a 5 day safari and our Guild for them 5 days was a lovely man called Innocent. He was Friendly, polite and very informative. He went above and beyond for us to see the top 5 animals plus seeing so much more with his knowledge.
We couldn't thank him enough.
We stayed in some incredible lodges while on safari, which were clean and the food was amazing, with some breath taking views too.
Would definitely recommend this company for your safari

Jaqueline   –  
Austria AT
Visited: February 2025 Reviewed: Mar 7, 2025

Email Jaqueline  |  20-35 years of age  |  Experience level: first safari

Awesome
5/5

Albert was very nice and professional, the tour was amazing. He really loves his job and was very passionated about the animals and the Infos he gave us.

The organization was perfectly planned. From pick up to drop off we had an amazing time. They even offered us soft drinks the whole day.

Would recommend it to everyone

Average User Rating
5.0/5
Rating Breakdown
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