One of our experienced guide and staffs
Bienvenido Kenya Tours and Safaris
- Office In:
- Size:
- 10-20 employees (Founded in 1992)
- Member Of:
- American Society of Travel Agents
- Tour Types:
- Budget & mid-range tours with set start dates and a fixed itinerary
- Destinations:
- Price Range:
- $50 to $110 per person per day (USD, excl. int'l flights)
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
NL
Email David | 20-35 years of age | Experience level: first safari
Amazing wildlife experience
We got picked up early in the morning in Nairobi for our 2-day Masai Mara safari during the great migration. Every went well en the communication with the tour operator was very good. When we arrived at the accommodation we got lunch and after lunch we checked in for our tent. The tent was pretty decent and you have your own bathroom which is pretty descent for a budget tour. After checking in and relaxing for a bit we went for our first game drive in the Masai Mara, it was amazing, everywhere you looked you saw herds of wildebeests, loads of zebra's, impala's, some elephants, buffalo's, Lions and a lot of other animals. When we came back at the accommodation we found out that on the 2-day tour we only had a few hours on the second game drive the next day and that we wouldn't go to the iconic river the next day so we asked our driver Okindo if we could extend our safari by one more day. He immediately started calling the office and everything was arranged very quickly because of the great communication.
The next day we had a very early breakfast and after that we left the accommodation to go on our second game drive, again we saw the most amazing sightings of animals. Everywhere you looked there were so many big herds of Wildebeests with zebra's, we also saw loads of giraffes, impala's, hartebeests, elephants, lions. At the end of the morning we went to see hippo's and crocodiles at a river and after that we had lunch.
After lunch we went to the river to hopefully see the migration cross the river, but after waiting for a total of more than a hour we decided to drive around in the park again because they just didn't cross unfortunately. It's sad that we didn't see the river crossing but it's nature and everything happens on natures terms but in the end I had one of the most impressive experiences of my life!
Okindo was a great tour guide with a lot of experience. He tried to make sure that everybody had the best time possible. He did amazing and the future groups that he has to guide are lucky having him as their guide.
US
Email Ricardo Albuquerque | 35-50 years of age | Experience level: first safari
Very good communication and accurate description of tour.
We did a quick 2 day tour of Amboseli in August 2025. Picked us up around 7:30am the first day in Nairobi, then about a 4-5 hour drive to a camp site near the park gate. There was one stop on the way for coffee and bathroom, at a touristy store / rest area. Upon arrival at camp, we got set up in our tent and then had lunch after. Overall campsite experience was great, there were power outlets and WIFI all working fine. There was also phone signal the entire time. The food provided at camp was also really good. Around 3:30-5:30pm there was a game drive on day 1, followed by Dinner around 7pm. Day 2 we had breakfast around 7:30am and from 8-10am went for a second game drive. After the game drive, we started the return to Nairobi with another stop for lunch (this time, lunch was not included). Driver stopped at a fancy store place with restaurant and bathrooms. By 5pm we were back in Nairobi on day 2. Overall it was amazing experience, and we got to see many zebras, elephants, giraffes, wildebeests, monkeys, but only 1 lion on the first day. It really depends on several factors. Also, the view from the campsite to mount Kilimanjaro is not guaranteed. First day it was cloudy and not visible at all. Second day was only partially visible in the early hours 7-8am, then it got cloudy again. There were also extra activities you could do, such as early morning walk day 2 with a Masai person outside the campsite and also visit a Masai village. Both of these were extras and cost about $20 USD per person each, we chose not to do it.
MY
Email Nathan | 20-35 years of age | Experience level: 2-5 safaris
An unprofessional and disorganised tour operator that prioritises convenience over customer safety,
I had one of the most disorganised and stressful safari experiences with this company. From the start, communication was chaotic — I was left waiting alone for hours, squeezed into the back of the vehicle despite a car sickness note, and later found I’d be sharing a room without any prior notice, even though I’d paid for a premium package.
Throughout the trip, there were repeated safety concerns:
- A suitcase was lost due to improper handling. We were stranded in a random village with no clear plan.
- The replacement driver was rude, shouted at passengers, and deliberately rushed our schedule.
- Our promised hotel was changed last-minute to a poorly maintained alternative during a thunderstorm. I got food poisoning after dinner.
- Our game drive was cut in half with no explanation.
- $47 in change from a ticket was taken by the driver — I only got it back after repeatedly pushing.
- Worst of all, I was left completely alone at the Tanzanian border for hours — no guide, no help, with a dying phone and no way to reach anyone. I felt scared and unsafe.
This experience was not only disappointing — it was dangerous. As a solo traveler, I expected better planning, communication, and basic duty of care. I cannot recommend this company unless they take accountability and make real improvements. If you care about your safety, please do not book this trip.
CH
Email Matthias | 35-50 years of age | Experience level: first safari
Excellent trip with a marvelous driver!
Perfect tour, value for money top, Big five and more wild life exceptional, very good communication!
AE
Email hugo | 20-35 years of age | Experience level: first safari
amazing
We had the most incredible safari experience – truly beyond our expectations. From the breathtaking landscapes to the variety of wildlife we saw (including the Big Five!), everything was perfectly organized.
A special mention to our amazing guide, who made the trip even more memorable with his deep knowledge, kindness, and great sense of humor. Every day was different and full of surprises. The lodges were comfortable, the food was great, and we always felt safe and well taken care of.
This trip has been one of the highlights of our lives. Thank you for making it so special. We will definitely recommend this safari to anyone looking for an authentic and magical adventure in Kenya.
US
Email Andriy | 35-50 years of age | Experience level: first safari
Beyond Amazing.
Our safari with Bienvenido Kenya Tours and Safaris was an experience of a lifetime—made absolutely unforgettable by our guide, Daniel.
With over 30 years of guiding experience, Daniel brought unmatched knowledge, wisdom, and insight into every part of the journey. He was incredibly patient, kind, and attentive, always going the extra mile to make sure we were comfortable, informed, and inspired.
His driving skills were phenomenal, effortlessly maneuvering through rough terrain and getting us right in front of the action—often before anyone else arrived. Thanks to his sharp instincts and dedication, we saw every animal we could have hoped for, and more.
Daniel’s passion for wildlife and commitment to giving us the best possible experience truly shined. He made sure every moment was special and personalized. We could not recommend him—or Bienvenido Kenya Tours—highly enough.
If you’re planning a safari in Kenya, ask for Daniel. You’ll be in the best hands possible.
US
Email Bhavya | 20-35 years of age | Experience level: first safari
Great safari experience
We did the 8 day Kenya/Tanzania Tour of Masai Mara, Serengeti, Ngorongoro Crater, and Tarangire NP.
The safari itself was amazing! We had really good tour guides that explained everything and answered all of our questions. Jeffrey in Masai Mara was really patient and made the trip very enjoyable. Zameer had a lot of experience and was very helpful with making sure all our needs were met at the camps in TZ. Our chef in Tanzania Athmuni made the experience so enjoyable with customized meals in TZ accommodating all my dietary requirements (vegan) while still making delicious and nutritious food for every meal. Mike was very informative and determined to make my dreams come true when I hadn’t seen a rhino yet on my last day and was amazing at spotting wildlife from a distance and knowing where they usually hang out in Nairobi NP.
There were a few minor glitches which I think are unavoidable regardless of which company you go with: the two nights we were staying in the city (Nairobi and Arusha) the hotels didn’t have our reservation when we got there and it was a bit frustrating. However, it was worked out in the end. There’s two different companies for Kenya and Tanzania so there’s communication issues at times and would recommend getting the WhatsApp number for both companies and contacting them directly for any issues in the corresponding countries.
Overall an amazing experience! We were able to hear the lions roar at night in the TZ camping tents (Simba campsite). On our second to last day I hadn’t seen a Rhino yet and wanted to change plans last minute to see Nairobi NP instead of Tarangire NP (no rhinos there). Kennedy was able to arrange everything and accommodate my request last minute. I ended up seeing both black and white rhinos at Nairobi NP successfully completing the big 5!! Both tour companies are very responsive on WhatsApp and quickly try to fix any issues that arise. I would recommend booking with them and definitely seeing Masai Mara, Serengeti, and Ngorongoro Crater those were my favorites!
NL
Email Valentijn | under20 years of age | Experience level: first safari
A bloody legend
An Unforgettable safari Experience with Bienvenido Kenya Tours and Safaris!
Our safari was absolutely incredible from start to finish. Communication was smooth and professional throughout the entire process.
The service was top-notch. Our guide was knowledgeable, friendly, and clearly passionate about wildlife, which made the experience even more special. We were lucky enough to see all the animals we hoped for, including two lions on a hunt!
The tour was well-organized and ran on time, with comfortable transport and great accommodation (for the price). Everything felt reliable and safe. We were also joined by an amazing group of fellow travelers, which made the experience even more fun and memorable.
Overall, the trip was excellent value for money and exceeded our expectations in every way. I highly recommend Bienvenido Kenya Tours and Safaris to anyone looking for a once-in-a-lifetime adventure!
CN
Email Hefang | 35-50 years of age | Experience level: first safari
Quick response
Ken was very nice and he replied email very quickly and everything went smoothly. One thing about doing Safari in May is that the price is not very high and then you can enjoy a minivan with less people and a bigger room only by yourself that was amazing
ES
Email Salma | 20-35 years of age | Experience level: first safari
Amazing Safari Experience!
My safari experience was absolutely amazing! I had so much fun and truly enjoyed every moment. I would definitely recommend this to my friends and family.
A special shoutout to Stanley and Evans, they were fantastic and played a big part in making our adventure so enjoyable.
Thank you to the entire team for your excellent service and hard work. You made this an unforgettable experience!