Part of the happy Pembury team having a laugh!
Pembury Tours
- Office In:
- Size:
- 20-50 employees (Founded in 1996)
- Member Of:
- Southern Africa Tourism Services Association
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $100 to $2,000 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
US
Email Christopher Sharpley | 65+ years of age | Experience level: first safari
An Awesome Safari Experience Through Heidi at Pembury Tours
Our safari experience through Heidi at Pembury Tours was nothing short of jaw-dropping and awe inspiring. Aside from the nature and beauty Africa offers—the Big Five and much more was observed, the seemless personal service we received at every change point in our multi-camp, multi-country, transportation and lodging experience contributed to a worry-free, safe and comfortable experience far from home. This was due to Heidi’s flawless planning in response to our specific needs and desires, which we had discussed with her before the trip. The game drives, nature walks, cuisine, lodging and staff at each camp made for a wonderful and unforgettable experience. Heidi was the most professional, capable, kind and communicative travel professional we’ve ever met, and we travel the world often. She immediately makes you feel as if you have been long time friends. At the end of the Safari trip we stayed in Cape Town the night before departure. However, we had miscommunicated with the hotel and learned we had no reservation. Imagine having no place to stay and the hotels were booked solid. We reached out to Heidi and she swooped in to the rescue. Within minutes we had rooms and were settled. We are going back to Africa for another safari experience, and we will be doing so through Heidi at Pembury Tours! She and Pembury are absolutely top shelf.
Email Leonie | 65+ years of age | Experience level: first safari
Outstanding attention to detail!
Right from our first inquiry Gail was right on board! She helped us plan our trip and made sure all the small details were attended to. Accommodation was spot on, transfers and drivers were on time and informative. Gail kept in touch with us constantly and answered all our questions as the day to departure approached. Could not fault Gail from Pembury tours. Highly recommend them.
CA
Email Nat and Mark | 50-65 years of age | Experience level: over 5 safaris
Amazing service and support!
If you’re reading this and wondering if you should select Pembury for your Safari, let me relieve any doubts you may have. My wife and I returned from a safari in South Africa’s Sabi Sands Private Game Reserve, followed by a few days at Victoria Falls. It was the 5 safari for me and it was truly awesome. Tammy from Pembury was nothing short of spectacular as we finalized/customized our trip and provided valuable insight around our flights, accommodations and activities.
Truly outstanding experience and would recommend Pembury to anyone.
Thanks so much Tammy and Pembury!!!!
CA
Email Sue | 50-65 years of age | Experience level: first safari
Your best travel partner for a trip to Southern Africa
THANK YOU and WOW!!! Those words hardly do justice to the trip of a lifetime that was so thoughtfully and seamlessly arranged by Anya at Pembury Tours.
From the very start, Anya was an absolute gem - attentive, communicative, and deeply knowledgeable. She took the time to truly understand what my brother and I were looking for, curated incredible options that suited our interests & budget, and always offered thoughtful insights into the ever-changing dynamics of each region. While I typically make most of my travel plans independently, I was so glad of the decision to work with a regional travel agency. There are so many options in Africa, it can become overwhelming. Anya REALLY listened our needs, which made the whole process so much easier. Her knowledge and expertise ultimately helped us feel relaxed, confident and cared for every step of the way.
What truly set Anya apart was she her attention to detail. She went above and beyond in managing logistics and surprising us with meaningful touches at our accommodations and with the tour providers. These weren’t just nice extras, they made the experience personal and unforgettable.
The itinerary she crafted to Cape Town, Sabi Sand, Victoria Falls, and then Botswana was perfect in both pace and progression. The recommendation of staying a minimum of three nights in each location (due to our time constraints) with the sleep out at Camp Okavango was absolutely spot-on.
Every lodge we stayed at exceeded our expectations - beautiful settings, warm hospitality, incredible food and of course the animals! The choice of private reserves made a big difference - while at Inyati seeing the “Magnificent 7” unencumbered was a true highlight.
If you’re considering a trip to Southern Africa, I cannot recommend Pembury Tours and especially Anya highly enough.
CA
Email Betty | 65+ years of age | Experience level: 2-5 safaris
Gail Davis was very helpful, patient and very informative, I would highly recommend her.
Pembury Tours was recommended to me and I am so glad I took their advise. Gail Davis was so helpful and patient while I was selecting our options. The tour was amazing. Service was excellent and the value of money was worth every penny. Having everything preplanned and an up-to-date itinerary made the trip relaxing and very memorable.
CA
Email Marlene | 65+ years of age | Experience level: first safari
Gail is meticulous and because of attention to details, we had a phenomenal trip with nothing but g
Our adventure to Africa started from a recommendation of relatives who had used Pembury Tours in the past. We are seniors and wanted the best value for our travel dollars, but really wanted a new , fresh experience , preferably outside of Canada-but not North America. I was dealing with major issues so my girlfriend took charge. With Gail's guidance, suggestions and knowledge of local practices, the two of them created the best trip ever.. We had no issues. Tours were met on time, accommodations were interesting (one used to be a prison) and top notch, culinary offerings were unbelievable and so good, and the local hosts, guides and drivers were wonderful. Our first of 3 safaris was an experience I will never forget. Our Ranger and Tracker had knowledge that was freely shared and their mutual respect for the animals and the flora was unmatched. Our safety was evident, even in the confines of the Lodge itself. Arathusa Lodge are amazing ambassadors for their homeland! All of our regional carriers and drivers were on time and very helpful. I would recommend Airlink to anyone travelling within the continent. We saw so much, we were busy- but not pushed to exhaustion- and we all so appreciated absolutely everything Gail and her support people had to offer us. The price was fair and affordable and excellent value. We had experiences no one would put a price on. Thank you Gail for everything!
Email John | 65+ years of age | Experience level: over 5 safaris
Magical 3 country tour
What a fantastic experience!! Africa has yet again surprised us and left us without adequate words.
Great wildlife, warm hospitality, very special accommodation and landscapes hard to describe. Small touches in sundowners, camp fires, helicopter flights, singing camp staff and many more events enhanced the whole immersive experience.
Seamless travel and arrangements meant we could just enjoy the travel and sightseeing. It felt very individual to us, guiding us and looking after us at every stage.
Pembury understood us, making all aspects and elements stand out experiences.
Thank you so much for making this happen for us, leaving us with us with enduring memories!!!!
Email Diane | 65+ years of age | Experience level: 2-5 safaris
Seamless experience, excellent communication, great experiences
Gail from Pembury Tours was recommended by friends which was reassuring because we were organising a 2 week self paced tour from Australia. Everything was brilliant including locations, transport and experiences. Gail was extremely responsive, informative, well organised and patiently helpful during the payment process because my bank didn’t want to release my money. We had online access to our itinerary as well as a hard copy package delivered to our hotel in Johannesburg prior to departure. She also changed a flight at short notice and without cost to us - at my request. Our favourite location on Safari was the spectacular Nxai Pan migration - gorgeously remote, expansive, immersive and personalised experiences with a myriad of wildlife.
US
Email Bob | 65+ years of age | Experience level: first safari
Heidi set us up with a wonderful tour that incorporated all the places and experiences we desired.
We were really pleased with all aspects of our South African trip. We experienced a variety of areas that gave us a view to the diversity of the country and we met several interesting people along the way. We loved the energy and wonderful restaurants of Cape Town, which were an incredible value and excellent quality. Our local Cape Town guide, Ryan was entertaining, smart, flexible and fun. We rented a car and drove to Stellenbosch for wonderful wines, more shopping and restaurants including The Fat Butcher, one of our favorites. We visited Franschhoek and also drove to Swellendam on the Garden Route and ended up in Knynsa with beautiful beaches and a wonderful sunset sailing trip. From the nearby airport in George, we made an easy flight to Kruger Mpumalanga Airport. From there we went to Inyati Game Lodge for safari trips and also Ulusaba Game Lodge. Both were beautiful and in each place we found the team including the rangers and trackers were expert and also very fun to be with. We saw all the amazing animals we hoped to encounter and were very impressed by the overall conservation and management of the areas. Heidi Bedford prepared this great itinerary and we will remember this trip forever.
US
Email Nicole | 20-35 years of age | Experience level: first safari
Terrific experience!
We had the absolute pleasure of working with Kerry, and we can't recommend her highly enough! From start to finish, she was a joy to work with- attentive, professional, and incredibly knowledgeable. Her recommendations were spot-on and tailored perfectly to my needs, making the entire experience seamless and enjoyable.
Kerry took the time to understand exactly what I was looking for and provided thoughtful, well-informed suggestions that truly elevated my experience. Her attention to detail and personalized approach made all the difference.
Thank you, Kerry, for making this such a wonderful and memorable experience. I look forward to working with you again in the future!