Reviews

Average User Rating
4.9/5

Rating Breakdown
  • 5 star 468
  • 4 star 33
  • 3 star 7
  • 2 star 3
  • 1 star 4

Sort By: Date Most Helpful Rating 1-10 of 515 Reviews
Christian   –  
Italy IT
Visited: July 2025 Reviewed: Jul 18, 2025

Email Christian  |  20-35 years of age  |  Experience level: first safari

Great team and experience
5/5

Safari was simply amazing. Jhon was great we truly enjoyed the road with him. Friendly, professional and cool !

ZHANG   –  
China CN
Visited: July 2025 Reviewed: Jul 18, 2025

Email ZHANG  |  20-35 years of age  |  Experience level: first safari

The review below is the personal opinion of ZHANG and not that of SafariBookings.
Complicated traveling, lots of animal encounters, but also lots of non-essential payments occurring
3/5

Overall Rating: The overall travel experience was acceptable, but near the end of the trip, we realized there were communication misdirections and cost traps that led to many unnecessary expenses.

Main Issues:
1️⃣ Guide Replacement Without Prior Notice
* Our contracted guide, Wilson, was unexpectedly replaced with Alvin (no advance notice). While Alvin performed reasonably well later, this uncommunicated change felt disrespectful.

2️⃣ Excessive Cost Traps
* We were encouraged to join a "nature walk" (not disclosed as a paid activity upfront), which was of little value. Upon finishing the brief 20-minute walk, they demanded $30/person. After negotiation, we only paid $30 for the entire group.
* During the Masai Mara Safari, an on-site ranger was arranged to accompany us to see hippos and crocodiles, after which we were charged $10/person. Conversations with other tourists later confirmed this activity is typically free.
* Nakuru Crescent Island Hike: Besides the $20/person boat fee, we were charged an additional $20/person "island hiking fee". We later verified through social media and other travelers that the specific area we hiked in is free. Furthermore, we were rushed throughout the short (under 20 min) hike and not taken to the island center. The actual standard island hike costs $33, lasts over 40 minutes, and includes photo opportunities with animals in the center. (We were not informed of this option nor given a choice).

3️⃣ Poor Safari Timing Caused Itinerary Reduction
* Amboseli park tickets are valid for 24 hours. Due to the guide's incorrect scheduling of the Safari time (done without consultation), our contractually agreed-upon final day Morning Safari was canceled. They knew how to schedule correctly to allow us an extra Safari, but we were neither consulted nor given options. Our complaint to the office received no reasonable response.

4️⃣ Unprofessional Guide Conduct
* On the last day, we paid $180 to extend the jeep hire. We confirmed an itinerary (Giraffe Centre -> Market -> Restaurant - guide specified). We indicated we'd decide on the restaurant that day. Midway through the planned activities, we requested to change restaurants, offering 2-3 options within the distance range the guide himself had suggested, but he refused them all. While searching for a new restaurant (which took less than 15 minutes), the guide decided we were taking too long. Without any discussion, he abruptly drove us directly to the airport. We arrived around 3 PM without having lunch/dinner and had to wait 4 hours before we could even enter the terminal for security and food.

Highlights:
✅ Guide Alvin was proactive in tracking animals: He ensured close-up sightings of most animals (we saw nearly everything except a leopard).
✅ During Safaris, the guide actively shared knowledge about animals and nature, enriching the overall experience.
"Alvin was exceptionally personable — assisting with luggage daily and even buying us fruits. We tipped him generously with daily gifts, developing a friendly rapport that made the later conflict particularly disheartening."

Conclusion: While the wildlife viewing experience met expectations, issues with chaotic management, opaque pricing, and guide negligence were significant. We advise exercising caution when choosing this operator.

Eric   –  
United States US
Visited: July 2025 Reviewed: Jul 16, 2025

Email Eric  |  50-65 years of age  |  Experience level: first safari

Super Eagles provided a great first safari adventure.
5/5

We booked a 10 day Kenya and Tanzania safari. Chanson Kimani helped us plan our tour to meet our needs. He was responsive to our many questions and prepared us for our trip. In Kenya, our guide, James Maurwa, was excellent. He answered all of our questions about the many animals and plants we encountered. He had a knack for finding the animals and positioning us in the right place for the best view. He kept us informed about what we were doing each day. In Tanzania, Julius, our guide, and Dixon, our cook were great. Julius was also informative and helpful. Dixon was an excellent cook and we ate the best meals. Our safari was a great introduction to both countries and these people are the reason we made such wonderful memories.

Alicia   –  
Malaysia MY
Visited: July 2025 Reviewed: Jul 16, 2025

Email Alicia  |  20-35 years of age  |  Experience level: first safari

A great experience in my life
4/5

In the first few days, I spent most of my mornings waiting for the tour guide because he had to pick us all up from different hotels, so the trip was a little delayed. I experienced three different tour guides because my itinerary was different from that of other group members. My tour guide in the first few days was Edwin, who took us to Maasai Mara and Lake Nakuru, and he showed us many animals. The second tour guide was Eric, who took us to Hell's Gate. We had fun. After finishing at Hell's Gate, he drove us to meet the third tour guide. I learned that I would be sharing a van with five other ladies, but their van was almost full, we barely can fit into the van. I immediately told Richard about my problem, and he immediately helped me solve it. In the last few days of the trip, Richard offered me a private tour and a free visit to an extra national park as compensation. The third tour guide was Gilbert. Thank you Edwin, Eric, Gilbert and Richard. I am very grateful that Super Eagles listens to the needs of customers. This was a very good experience.

Arnold   –  
Netherlands NL
Visited: June 2025 Reviewed: Jul 15, 2025

Email Arnold  |  35-50 years of age  |  Experience level: 2-5 safaris

Well-Organized Kenyan Safari with Stunning Parks and Excellent Guides
4/5

We booked a 12-day safari through Seven Wonders Safaris, with the Kenya portion operated by Super Eagles. We visited the Maasai Mara, Lake Nakuru, and Amboseli – all stunning parks. The accommodations were very good, and we thoroughly enjoyed ourselves.

Our guide and driver Benson deserves special praise: friendly, knowledgeable, and a safe driver. Thanks to him, we saw many animals and always felt in good hands. For the days in Amboseli, we transferred to a different vehicle and had Edwin as our guide and driver.

The organization responded well to the situation in the country. Due to protests, our hotel in Nakuru was changed last-minute to a safer location outside the city – a very professional adjustment.

The only downside was the cancellation of the visit to Lake Naivasha and the planned boat trip. We were only informed on the day itself, which was disappointing as we had really been looking forward to it. We would have preferred to know this in advance.

All in all, we look back on a very successful and well-organized safari week in Kenya. Highly recommended!

Patricia   –  
Hong Kong HK
Visited: July 2025 Reviewed: Jul 15, 2025

Email Patricia  |  35-50 years of age  |  Experience level: first safari

Flexible and accommodating
4/5

We have a very experience and knowledgeable tour guide Brian who was able to lead us to see loads of safari animals and make sure we got a good spot for photo taking. He is very accommodating and en excellent driver getting us through all the bumpy road even though we have long drive it is still enjoyable. Also another Brian on the ground answered our questions promptly and make sure we are being taken good care of.

Daniela   –  
Colombia CO
Visited: June 2025 Reviewed: Jul 14, 2025

Email Daniela  |  20-35 years of age  |  Experience level: first safari

Exceeded Expectations
5/5

From the very start I knew this company was the best choice for my safari trip. Brian, my tour consultant, was always extremely helpful, answered all my questions, texted back quickly (both before my trip started and also during the tour when I had concernings), and made sure everything was according to my needs. Even when I had to make a couple of changes to my itinerary, he was understanding of it and rearranged everything.

I booked the 7-day Kenya and Tanzania Safari on a budget fare, which was so much more than I had expected for the value I payed. All accomodations were comfortable and clean, but the highlights for me were Nyati Safari Camp and Simba Camp, which offered two completely different but great experiences. Overall, the food was good, especially in Tanzania because of Erika, the amazing cook that travelled with us. As for the vehicles, they were in good state, comfortable and didn't have any problem at all with them, except for a couple of windows that were hard to open.

Both my drivers, Simon in Kenya and Jonas in Tanzania, were extremely skillful in spotting animals, answered questions about wildlife and local culture, and gave extra information about the animals and their behavior. Jonas even prevented I got scammed once. They were both respectful around animals and tried not to get inappropiately close to them (which, I learned, not every driver cares about), although they would sometimes drive somewhat fast when approaching them, and that could be worrying.

In sum, the whole tour was beyond-satisfying and I got to live this incredible experience without any disturbances or complaints. On the contrary, I'm just thinking about when I'll be able to go back again.

Purva Mangal   –  
India IN
Visited: July 2025 Reviewed: Jul 14, 2025

Email Purva Mangal  |  20-35 years of age  |  Experience level: first safari

Incredible amazing experience of Masai Mara safari
5/5

We had the most incredible experience,

Big thanks to Super Eagles Tours for organizing such a smooth and memorable safari package for Masai.

And most special thanks to our amazing guide and driver, Danson!🌿🛻
He was not only extremely knowledgeable about the wildlife and the land, but also so patient, helpful, and friendly throughout the journey.
He made sure we spotted all the Big Five and shared fascinating facts that made every moment special.
His passion and respect for nature truly showed in everything he did — we felt safe, informed, and completely taken care of.
Couldn’t have asked for a better guide or a better experience — truly the heart of our safari journey! 🦁🐘❤️

Linh Vo   –  
United States US
Visited: June 2025 Reviewed: Jul 13, 2025

Email Linh Vo  |  50-65 years of age  |  Experience level: first safari

Excellent tour
5/5

The company was reliable. The tour price was very reasonable with good accommodations. We visited Maarai Massa NP, Navaisha lake and Lake Nakuru NP. Lake Nakuru was not as good as our expectations. I would recommend to spend time at Navaisha lake and the Hell’s Gate in instead of Lake Nakuru.

Gayathri   –  
Singapore SG
Visited: July 2025 Reviewed: Jul 13, 2025

Email Gayathri  |  20-35 years of age  |  Experience level: first safari

Solo travel made easy and unforgettable with Super Eagles❤️
5/5

I had an unforgettable experience with Super Eagles Tour Company! From start to finish, everything was smooth, professional, and filled with adventure. Our guide and driver was not only highly skilled behind the wheel but also incredibly knowledgeable about the wildlife — every animal we saw came with fascinating facts.

A special shoutout to Wachamba, who went above and beyond to make sure we were comfortable, informed, and well taken care of throughout the journey. His passion and care truly made the trip feel special.

One piece of advice: go with an open heart and an open mind. The beauty of the landscape, the animals, and the culture will leave you in awe if you let it.

The tour was also very affordable, offering great value for such a rich experience. And for any female solo travelers considering this trip, rest assured, you’ll be in safe and respectful hands with the Super Eagles team. I felt completely secure and supported the entire time.

Highly recommend this company for anyone seeking a meaningful and safe adventure!

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 468
  • 4 star 33
  • 3 star 7
  • 2 star 3
  • 1 star 4
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