Golden Trips Tanzania's staff
Golden Trips Tanzania
- Office In:
- Size:
- 5-10 employees (Founded in 2022)
- Member Of:
- TTB, IATAN & CLIA
- Tour Types:
- Customizable private tours and fixed group tours
- Destinations:
- Price Range:
- $170 to $1,500 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
ES
Email Adrian | 20-35 years of age | Experience level: first safari
Amazing experience
We had an amazing experience with Golden Trips! The itinerary and accommodation choices were great, and Joel was always attentive to our suggestions and requirements.
A big shout-out to Hardson — not only a fantastic driver but also such a wonderful travel companion.
We had a couple of mechanical issues along the way, but they never spoiled the overall feeling of the trip. Thank you for helping make our honeymoon so special
IN
Email Nagaraj Sastry | 50-65 years of age | Experience level: over 5 safaris
Responsibly arranged a customised tour, with great comfortable stays and an experienced guide
Reliable, value for money with an experienced guide providing an incredible experience
CH
Email Diana | 20-35 years of age | Experience level: first safari
Best experience ever!
As animal lovers we had very high expectations for this trip. I could not thank more Golden Trips, Leticia and especially our guide Edu. The program was very organised, the lodges were awesome, we ate delicious food and most importantly thanks to the eyes and patience of our guide we saw the big 5 and a lot more. It really was the best experience of my life. And all the team was extremely nice and was worried if we were enjoying ourselves. I couldn’t have chosen a better safari company!
Email Marcus | 50-65 years of age | Experience level: first safari
Value for money
We had an unforgettable 7-day Big 5 Classic Safari with Golden Trips Tanzania, and it exceeded all our expectations. From the moment we landed in Arusha to the final day at Lake Manyara, everything was well-organised and smoothly coordinated.
Our guide, Hardson, was simply fantastic – striking the perfect balance between sharing his deep knowledge and giving us space to enjoy the experience. Being a small group (just three of us) meant we had personalised attention and flexibility, which made the entire trip feel very special. Hardson made sure we saw all the animals up close – including all of the Big 5 – and his expertise truly made the safari unforgettable.
The accommodations were good value for money, with Karatu Village Lodge and Osinon Tented Camp standing out as our favourites for their comfort, service, and atmosphere. The only slight downside was the rooftop restaurant at Summit Safari Lodge, which was quite drafty and the dinner menu underwhelming (though breakfast was excellent). We shared this feedback with the operator.
With so many safari operators to choose from, we are very glad we picked Golden Trips Tanzania. The itinerary, attention to detail, and overall experience we received for the price was exceptional. Highly recommended for anyone seeking an authentic, well-organised safari with a great guide and good mid-range lodges.
CA
Email Dmitri | 50-65 years of age | Experience level: first safari
Unbelievable experience from amazing experts
Thank you Golden trips Tanzania for making safari experience amazing. Bonifacio put together plan with all things we wanted to see. Rachel took care of us upon arrival and communicated all little things nice and clear. Our guide Hudson was great driver, found best spots to view animals and answered all our questions. And Ivan transported us from and to airport safely, on time and with good sense of humor
FR
Email Teva | 35-50 years of age | Experience level: first safari
5 day safari + 4 day Zanzibar
Everything was not perfect but Anitha and the team of Golden Trips reacted very well when I complained about non acceptable things.
(For information, I did a 5 day safari + 4 day Zanzibar.)
Choosing Golden Trip does not mean you will do the safari in a Golden Trip Jeep. As a solo traveler I asked to join a shared safari, so they put me in a SimbaMagic Jeep. The safari was awesome but some things did not happen as described in the quote. For instance I spent the first and the fourth night in a different hotel as indicated in the quote. It was not as good as expected, I complained, and Anitha upgraded my next hotel in Zanzibar, which was very good.
I also complained about an activity in Zanzibar (the dolphin tour was a mess) and they sent me some other locals to make another tour and it was way much better.
To conclude, I would highlight the reactivity, the quality of the quotes, the customer orientation, the availability and flexibility of Anitha and the team of Golden Trips.
Email Gary | 50-65 years of age | Experience level: first safari
Excellent on safari, not so good in the pre-trip organisation
We booked a three night Serengeti safari, through Golden Trips Tanzania. First thing to say, is that Dan, our guide and driver was fantastic. Freindly and knowledgable, he did everything he could to give us an amazing experience, and it was fantastic, and none of what I talk about below was his fault. He was brilliant.
However, the arrangements before we got to Tanzania is another story. At first the company was great. Very flexible when costing up different scenarios and happy to suggest lodges and areas to visit. Great. We ended up booking a three night trip, flying into the Serengeti on day one, and flying out of Arusha on day four. We paid a deposit early, then we had to pay 40% deposit three months before the trip, as they had to book the flights, so needed the cash - no problem.
The issues started about two weeks before the trip. I had to really press hard to get any update on the flight bookings, sending multiple messages asking for the fligth details and the tickets. But five days before we left for Africa, they 'suggested' a different flight on day four. At that point, it became clear that although they'd had my money for three months, no flight had been booked. I was able to look at the flight they originally told me we'd be on, on the airlines web-site, and it was fully booked. So I had to agree to a different flight. They told me it was because the airline had changed it's schedule, but the web-sie said otherwise. Nothing I could at that point, so we had to take the change.
The next issue came the day before we left for Africa, when they contacted me suggesting a change of accomodation on the second night, as it would be 'easier' for us and give us a better experiance. Again, I suspect the real reason behind the change was that they had failed to book the second night at all. I know that because that day I emailed the three accomodations we were due to stay at under the original plan, and received a confirmation from two of them, but not the third. There was no booking. As you might imagine, this caused a significant amount of stress, 24 hours before leaving for the trip.
During the correspondance on the flight and the accomodation, I kept getting apologies and promises that they would do everything to make the experience amazing when I arrived in Africa. Which brings me to the last issue. We arrived at the Serengeti airstrip at 8am on day one, along with lots of other people, who were all meeting their various guides from different tour operators. Over the course of an hour, every other group had been picked up, while myself and my family were still waiting. Even the airport staff started asking us why we were still there. I had to message the company numerous times during the wait and they kept promising the guide was 5, 10, 15 mins away. The guide eventually turned up 90 minutes late, and told us that there had been a mix up in the bookings and the company had originally sent him to a different airstrip to pick up a different group, before contacting him and turnign him around.
So in summary, fine on initial contact and organisation, total nightmare in the two weeks leading up to the trip, brilliant while on the ground in the Serengeti.
Reply from Golden Trips Tanzania
Posted on Sep 20, 2025Thank you for sharing your honest feedback. We are delighted that you enjoyed your safari with Dan—he is indeed a wonderful guide and we are proud he made your time in the Serengeti special. At the same time, we sincerely apologize for the stress and confusion caused before your trip.
After a full review, we found that the error occurred because your tour consultant, Boniphace, undercharged your booking and then failed to update it as a confirmed reservation in our system. Instead of reporting the mistake early, he kept it hidden, which meant flights and one lodge booking were not secured on time. This was a serious lapse in professionalism and responsibility, and it directly led to the difficulties you experienced with flight confirmations, accommodation, and the late pickup on arrival day.
Once our reservations manager, Irene, discovered the oversight—almost one month before your safari—we did everything possible to salvage the arrangements without canceling or changing your itinerary drastically. While we succeeded in ensuring your trip went ahead, we recognize that the late adjustments and the stressful communication in the days before your departure were unacceptable.
To ensure this never happens again:
The consultant responsible was dismissed so that our whole team understands the consequences of such practices.
We have hired a general supervisor who now approves all confirmed bookings.
Our booking system is now monitored by the entire management team, so no confirmed booking can be left pending or overlooked.
Additionally, we do ask for a favor from every client to click the “Booking” button available in the digital itinerary. This action automatically updates the tour as booked in our system and notifies the entire management team—helping us avoid any unnecessary inconveniences.
We take full responsibility for what happened and deeply regret that our mistake overshadowed part of your safari experience. Your feedback is invaluable, and we are committed to rebuilding trust through stricter systems, accountability, and transparency.
We are grateful for your kind words about Dan and the safari itself, and we truly hope to welcome you back in the future under far better circumstances.
Warm regards,
The Golden Trips Tanzania Team
An Unforgettable Tanzanian Adventure!
Golden Trips organised an incredible 7-day Kilimanjaro trek (Lemosho route) and a 3-day safari for us. The entire experience was fantastic and well-executed. Overall, good value for money.
Planning: The planning process was smooth. Leticia was very responsive and patiently answered all our questions while creating the itinerary.
Kilimanjaro Trek: The 7-day trek was an unforgettable experience. Our guides, Bob and Noah, were exceptional—supportive, informative, and dedicated to getting us to the summit. We were consistently impressed by the quality and quantity of the food provided (thanks, Cheeks).
As moderately fit trekkers, we found the route manageable, but Summit Night is a true test of perseverance. Our guides' motivation was essential in helping us reach Uhuru Peak. A huge shoutout to the team of porters - Denis, Alex, Dito, Joshua, Sam, Erinest, Mashal, Bayo and Ruga - the successful climb would not have been possible without all your hard work.
Safari: Our 3-day safari covered Tarangire, Serengeti, and Ngorongoro Crater. Our guide, Deo, was fantastic. His knowledge and ability to spot wildlife were top-notch, and we saw 4 of the Big 5.
For first-time safari-goers, we'd recommend focusing on 1-2 parks in 3 days, as visiting all three felt rushed. You ultimately trade time in the parks for time on the road. The Serengeti and Ngorongoro Crater were our highlights.
Overall, we highly recommend Golden Trips for a memorable Tanzanian adventure.
US
Email Liyan Qian | 20-35 years of age | Experience level: first safari
Unforgettable experience
We had an unforgettable safari experience in Tanzania, thanks to our incredible guide. From the very beginning, he made us feel comfortable, welcomed, and well taken care of. Guiding a group of six is not always easy, but he managed it with patience, professionalism, and a wonderful sense of humor.
His knowledge of wildlife, nature, and local culture was outstanding. He spotted animals we would have never seen on our own and explained their behaviors in fascinating detail. Every game drive felt like a new adventure, and he always knew the best routes and timing to give us the most memorable sightings.
Beyond his expertise, what impressed us most was his kindness and attentiveness. He always checked to make sure we were comfortable, safe, and enjoying ourselves. His warm personality made the trip feel personal and special, more like traveling with a good friend than just a guide.
Thanks to him, our safari was far beyond what we imagined. We will carry these memories for a lifetime, and we cannot recommend him highly enough to anyone planning a safari in East Africa.
US
Email Jake | 20-35 years of age | Experience level: first safari
Offers flexible booking options, and allowed for a smooth trip!
We had an amazing time in Tanzania thanks to Golden Trips! I was able to successfully customize our 9-day safari experience thanks to the responsiveness and flexibility of Irene! We visited Tarangire NP, Lake Natron, Serengeti NP, Ngorongoro Crater, and Lake Manyara NP! Communication with Irene was great throughout the booking process!
Each accomodation offered amazing service and security. Although it is not always garunteed to see specific animals, our experienced tour guide (i.e., Hardson) did an excellent job communicating with fellow operators via radio to give us the best chance to see wildlife! We were lucky and able to see the wildebeest crossing in Northern Serngeti & big cats (lions, cheetahs, and leaopards) in Central Serengeti. A visit to the Serengeti Welcome Center was also a nice educational experience.
Due to the size of Tanzania, it was not infrequent to have 3+ hour drives to your next destination in the morning and/or @night. Therefore, I recommend checking hotel/tent locations and staying in National Parks when possible (adds time to the safari and offers a chance to sleep around nature).
The patience of the team was appreciated as my brother and I learned the culture.
Truly a trip of a lifetime!