Reviews

Average User Rating
4.9/5

Rating Breakdown
  • 5 star 100
  • 4 star 6
  • 3 star 1
  • 2 star 0
  • 1 star 1

Sort By: Date Most Helpful Rating 1-10 of 108 Reviews
Kirsty   –  
United Kingdom UK
Visited: March 2026 Reviewed: Apr 23, 2026

Email Kirsty  |  20-35 years of age  |  Experience level: 2-5 safaris

Excellent all round!
5/5

We had a very seamless experience with Nhlalala Travel. We actually found them through reviews and they were not lying. Norman really was so good with communication from start to finish. It was great value for money and we would definitely recommend. We were picked up from our hotel in Joburg and driven to Kruger gate hotel with two lovely drivers - one of which was Normans brother (only tiny feedback was quite fast and erratic driving!). They were lovely and chatty in the car and so polite and welcoming. But also respected when we wanted a little nap.
The organisation of the safari drives was seamless and on the Saturday main drive, we were actually the only people in our vehicle so felt very special.
Thanks so much to the whole team!

Buhle   –  
South Africa ZA
Visited: April 2026 Reviewed: Apr 20, 2026

Email Buhle  |  20-35 years of age  |  Experience level: first safari

The Tour was excellent
5/5

Our group of five had an amazing trip to Pilanesberg National Park, which we booked through Nhlalala Travel, and honestly, it was one of the best experiences we’ve had together.

The day started early with our pick-up in Pretoria central on time and everything was well organised.

The driver was friendly and made us feel comfortable right away.
We had enough restrooms stops
During the drive and shops ,we were all excited, talking about what animals we hoped to see.

Even the journey there felt enjoyable because the atmosphere in the vehicle was relaxed and fun.


When we arrived at Pilanesberg, the scenery immediately stood out. The park is so beautiful, with mountains, open plains, and lots of greenery. As soon as the game drive started, we were all quiet and focused, looking out for animals. It didn’t take long before we spotted our first animals, and that’s when the excitement really kicked in.

We saw elephants walking slowly across the road, and at one point they came quite close to the vehicle, which was both exciting and a little scary. We also saw zebras, giraffes, and different types of antelope. One of the best moments was watching a group of giraffes standing together in the distance—it felt like something out of a movie.


Our guide was very knowledgeable and explained a lot about the animals and their behaviour. He also made sure everyone in our group had a chance to see and take pictures, which made the experience feel personal. Being just five of us made it even better because it wasn’t crowded, and we could enjoy every moment.


It was quite hot during the day, but we stayed hydrated and didn’t let it ruin the experience. In fact, the weather made it feel like a real African safari. We shared laughs, took lots of pictures, and created memories that we will always remember.

Overall, Nhlalala Travel provided excellent service from start to finish. The trip was well planned, enjoyable, and truly unforgettable. I would definitely recommend them to anyone who wants a genuine and exciting safari experience.

Bogdan C. Stoica   –  
Romania RO
Visited: January 2026 Reviewed: Feb 6, 2026

Email Bogdan C. Stoica  |  50-65 years of age

The review below is the personal opinion of Bogdan C. Stoica and not that of SafariBookings.
Very poor and careless service
1/5

We have booked with this agency a tour of Johannesburg in January. It was on our way back home from Kruger Park that we had a whole day and booked a cultural city tour with this agency for our family of 3. They asked for a down payment of 35% when booking some weeks in advance and for the full payment of the balance before the tour start. We did so - they were supposed to send us a payment link for the balance one week before the tour but they forgot, we noticed them and we paid. In the morning of our tour, the weather at Nelspruit Airport was bad and our flight was cancelled so we could not make it to arrive to Johannesburg at the previewed hour. We even had to rent a car and drive for more than 4 hours so as to be sure we get in time for our flight back home in Europe. I wrote them a message right after the cancellation of the flight was announced, let them know that we could not make it and kindly asked them whether we could be reimbursed all of part of the Euro 250 cost of the tour. They did not answer for a week or so. After few kind follow ups, they replied, they said they will inquire again internally, I waited for another 2 weeks, made follow ups again. Long story short, they not even bothered to answer something. Not to say that they did not announced us that in case of cancellation due to a non-attributable reason they will not reimburse anything. Anyhow, a very poor service, a clear careless agency related to its clients and absolutely no sympathy or courtesy for its clients. I am even more surprised they have such high ratings. My recommendation - be careful if you book with them and never pay the balance before the tour (as they request).

Federico   –  
Italy IT
Visited: January 2026 Reviewed: Feb 4, 2026

Email Federico  |  20-35 years of age  |  Experience level: first safari

Incredible experience
5/5

We had an absolutely amazing 4-day safari experience in Kruger National Park with Nhlalala Travel. Everything was perfectly organized from start to finish, with punctual schedules and smooth logistics that made the trip completely stress-free.

We were accompanied by different guides during the safari, and all of them were extremely knowledgeable, professional, and friendly. They were always happy to adapt the program to our requests and were genuinely motivated to help us see as many animals as possible. Thanks to their experience and dedication, we were lucky enough to spot all of the Big Five, along with many other incredible species.

The accommodation and lodges were outstanding — comfortable, beautiful, and immersed in nature, which made the whole experience even more special. Meals and overall service were excellent and added to the feeling of being well taken care of throughout the trip.

The value for money was truly excellent considering the quality of the organization, the guides, and the lodges. It exceeded our expectations in every way.

This safari was a once-in-a-lifetime experience and we could not recommend Nhlalala Travel more highly to anyone looking for a well-organized, flexible, and unforgettable safari in Kruger National Park.

Luca   –  
Italy IT
Visited: December 2025 Reviewed: Jan 25, 2026

Email Luca  |  20-35 years of age  |  Experience level: first safari

Unforgettable safari experience
5/5

We had an amazing custom trip organized by this agency. Their communication was incredibly fast and the guides were fantastic—being locals, they gave us so many unique tips that made our experience truly special.
Even when we hit an unexpected closed road on the Panorama Route, they resolved it immediately without any stress for us. The Kruger safaris were also perfectly organized, with easy pickups right from our lodges. If you want a professional, tailor-made adventure, look no further!

Martino Parmagnani   –  
Italy IT
Visited: January 2026 Reviewed: Jan 25, 2026

Email Martino Parmagnani  |  35-50 years of age  |  Experience level: first safari

Kind and professional
5/5

Nhlalala Travel set up 3 days Safari tour as we wish being always kind and available.
Special thanks to Norman who was our man who was every time kind and professional with us. The same with Sibusiso who brought us in a full day safari, and also the local guide partner Patrick which collaborated with Nhlalala Travel.

Alexa Hahn   –  
Germany DE
Visited: January 2026 Reviewed: Jan 22, 2026

Email Alexa Hahn  |  20-35 years of age  |  Experience level: first safari

Very reliable, on time and trustworthy
5/5

First of all I want to thank the whole team for this unforgettable experience!

We stayed at the Kruger Gate Hotel and it was perfect, even better than described/in the pictures.
The team, Konghi, Norman (in the field) and Marcus always made us feel welcome and provided us with the best safari experience possible.
Special thanks goes to Norman (in the office) who was always super quick to reply and answer all of my questions, even during the stay.

Ellen Innes   –  
Australia AU
Visited: December 2025 Reviewed: Jan 3, 2026

Email Ellen Innes  |  35-50 years of age  |  Experience level: first safari

Very accommodating tour operator and staff
5/5

Great value for money. Tour operator was very accommodating with out late arrival time but did not let it impact the safari time. We were also able to organise late check out. Big thanks to Norman and Khongi for making the experience so incredible

Lisa   –  
Sweden SE
Visited: November 2025 Reviewed: Nov 30, 2025

Email Lisa  |  20-35 years of age  |  Experience level: first safari

Everything worked perfectly!
5/5

Everything worked perfectly, from communication before the trip, pick up and drop off, the organization with living and game drives. Perfect! Highly recommend.

Nicole Miller   –  
United States US
Visited: November 2025 Reviewed: Nov 26, 2025

Email Nicole Miller  |  35-50 years of age  |  Experience level: first safari

Very Knowledgeable and Professional
5/5

Pilanesberg Safari Nature Reserve park was so beautiful. The wildlife scenery was very beautiful to look at. Seeing most of the big 5 was so exciting. The weather was nice, lunch provided was very tasty and our tour guide was very knowledgeable about the various types of wildlife and their characteristics. It was worth the money. I totally recommend this tour.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 100
  • 4 star 6
  • 3 star 1
  • 2 star 0
  • 1 star 1
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