Our Team of Professional Safari Experts
Solo Safari Update
- Office In:
- Size:
- 10-20 employees (Founded in 2016)
- Member Of:
- IATA, TRA & TPW
- Tour Types:
- Customizable private tours and fixed group tours
- Destinations:
- Price Range:
- $180 to $1,100 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
First Safari Experience
The online booking, communication during the booking process, before the safari and the whole experience - it was fast, professional and transparent. Our driver/guide was very eager to make sure that we get the best experience and don’t miss anything in this wide and beautiful national park. We’ve stayed in Jambo Camp. The accommodation was spacious, clean, the camp had everything that you need and the buffet was diverse and the food tasted good.
LU
Email Enzo | 20-35 years of age | Experience level: first safari
Amazing experience, very professional approach and a very friendly tour guide!
Really happy we booked with this operator. We got picked up from our hotel at the exact time. Our guide was amazing all around, very friendly, explaining to us, good energy. He was very accommodating to our needs. His driving was exceptional, which we feel very grateful for (seeing that some other cars got stuck in the mud). The communication with the operator was clear and very easy. Strongly recommended.
Email Caroline | 20-35 years of age | Experience level: first safari
An unforgettable Safari experience: exceptional from start to finish
My experience with Solo Safari Update was excellent from start to finish. Communication was incredibly fast and professional, Xavier sent two detailed quotes very quickly and answered all my questions right away. He was flexible, responsive, and very easy to deal with.
Everything was perfectly organized and reliable. The safari itself was unforgettable—our guide was amazing and went above and beyond to ensure we saw the Big Five, which we did on the very first afternoon! The hotels were fantastic, and the overall experience was outstanding.
I would recommend Solo Safari with my eyes closed!
Email Shelby | 35-50 years of age | Experience level: first safari
An Unforgettable Safari Experience in Kenya, Strongly recommended
We chose the tour operator for our 4days safari in Masai Mara and Lake Nakuru.The price was reasonable for midrange package and Xavier answered all our questions patiently.Our driver was professional and we had a great time together in the group and received much information about the animals.
I highly recommend this tour agent
Email Vanessa | 35-50 years of age | Experience level: first safari
Unprofessional
We paid $1,200 for a 3-day Masai Mara safari and had a very disappointing, and at times, unsafe experience.
The guide provided little actual guiding or group management. For most of the trip, the vehicle felt like a party bus rather than a professional safari.
More concerning were the safety issues:
• the guide drank beer before driving
• frequently used his phone while driving
• failed to manage disruptive behavior
• at the end of the trip, we were dropped off at a gas station on the side of the highway and told to take an Uber instead of being transported to our accommodation as arranged.
The company later acknowledged the problem and suspended the guide, but refused any refund or compensation.
This was a once-in-a-lifetime trip that fell far below professional standards. I would not book with them again.
Reply from Solo Safari Update
Posted on Jul 2, 2026Dear Vanessa ,
Thank you for taking the time to share your experience with us. We are truly sorry to hear that your safari did not meet your expectations, and we appreciate the opportunity to address your concerns.
We note we gave you the best price for your safari that is in the Market for a 3days Safari with all inclusions for your safari(Transport in a 4 by 4 jeep,park fees,Game drives,meals on full board,pick up from your hotel,English speaking driver,2nights accomodation)
We also wish to highlight that for group joining safaris (like the one you had chosen), our guides do their best to balance the interests of all guests in the vehicle. This means that the guide needs to make choices that suit the whole group.We note you were joined with other 4 guests in the shared safari and their interaction in the car might affected your comfort and we do apologise for this us guest misbehaviour can only be controled by themselves and ours is to ensure the safari runs smooth.
On refund we feel you consumed to your satisfaction on the inclusions paid for including park entry fees,Transport in a 4 by 4 Jeep,2nights accomodation in a midrange lodge,Game drives,pick up from your hotel and meals on full board and therefore no operation cost from our end was not catered and paid for.
We have taken note of your concerns about the guide and will follow up with our team accordingly to ensure every guest receives the best possible experience.
Thank you once again for choosing to travel with us, and we hope you will give us another opportunity in the future to deliver a more fulfilling experience.
Email Selina | 20-35 years of age | Experience level: first safari
Amazing! Very helpful, organises everything and kept in contact
This is a delayed review but I wanted to share how brilliant this experience was. I was a solo traveller in June and contacted Xavier. He made me feel comfortable and safe and arranged everything with his team member James. James was the driver and again went above and beyond to ensure I had a great time with my group. I would recommend a group as you make new connections and memories with other like minded people. Lots of phot opportunities too. Value of money was brilliant so go for it!
Email Rozy | 35-50 years of age | Experience level: first safari
Excellent
It's worth the time and money, the tour operators are very well organized and good in time keeping
Email Cess | 20-35 years of age | Experience level: over 5 safaris
The best
My Wasini Island experience was absolutely perfect from start to finish. Communication was clear and timely, the team was incredibly friendly and professional, and every part of the tour ran smoothly without a single delay. The service felt personalized, the activities were well-organized, and the entire day delivered excellent value for money. From the punctual pick-up to the comfortable drop-off, everything was reliable and seamless, making this one of the most stress-free and enjoyable tours I’ve ever taken. I would highly recommend it to any traveler looking for a smooth, memorable, and well-coordinated Wasini adventure.
Email Ram | 65+ years of age | Experience level: first safari
Amazing coordination, communication and first class accomodations
I can't say enough good things about my Massa Mara experience and about the personal care I received from Xavier. The coordination starting from the hotel and return, the communication that took place during the trip, the wonderful accomodations exceeded all expectations. And I must reflect on the wonderful Kenyan and Maasai people I met. I never came across in all my travel such caring, humble, kind people. My driver took care of me when I got food poisoning and took me to a clinic in Massa Mara where I received the care and empathy I needed. He was there for me , made sure I drank plenty to avoid dehydration. Everyone knew I got ill, even Xavier. That young doctor even phoned the driver the following day just to check up on me. What more can I say. I never in my entire life living in the US have received such care, never mind a follow up phone call. This adventure and the wonderful people I met will be in my thoughts forever . You have an unpaid embassador
Email Coleen mercy | 20-35 years of age | Experience level: first safari
Perfect
An unforgettable safari experience! Every detail was perfectly planned thank you for making our dream adventure come true. 🐘🌅
