#SafariExperience #ExploreKenya"
Josero Tours and Safaris
- Office In:
- Size:
- 5-10 employees (Founded in 2020)
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $150 to $950 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
ID
Email Ernie | 50-65 years of age | Experience level: first safari
Good coastal trip in Mombasa
The communications were smooth and the tour went well.
Email Beverly | 35-50 years of age | Experience level: first safari
Unforgettable trip of a lifetime with Josero Tours!
I would highly recommend Josero Tours for anyone looking for an amazing safari experience, especially in Kenya or Tanzania. When I first started looking to book a safari in January, there were so many companies and it was very overwhelming. But then I found Josero Tours. Henry had great communication and was so helpful every step of the way. From the moment we met Henry and Charles (our safari guide) at the Nairobi airport, every part of our trip was seamless and the level of service was outstanding. Whether we were in a tented camp, lodge, or hotel, all the staff were friendly, welcoming, and made sure all our needs were met. Charles was an amazing guide for us throughout Kenya. He ensured we were comfortable, made sure we saw a plethora of animals, and taught us many things about the wildlife, people, and Kenya. Our Tanzanian guide, Nurui, was also wonderful. He was so kind and always in a good mood. He worked very hard to make sure we saw many different animals, that we were safe, and well taken care of. This was a trip of a lifetime and we are sad to leave Africa. As a mom traveling with her two young daughters, we felt perfectly safe everywhere we went and the guides always looked out for our well-being and enjoyment. Everything exceeded our expectations, so do not hesitate to book with Josero Tours for your Africa adventure. People make all the difference between a good trip and an exceptional trip and the people associated with Josero Tours are the best!
Email Nolan | 35-50 years of age | Experience level: first safari
Helpful and friendly
I'd rate my experience overall as about 4.5 so rounding up. Given the chance, I would book the trip again as it was great at a very good price compared to the other quotes I received.
We booked a 12 day safari for my two kids (10 & 9) and I which covered Samburu, Ol Pejeta, Masai Mara, Lake Naivasha, and Hell's gate.
Overall we were happy with camp selection which included Samburu Intrepids (our least favorite), Maisha Sweetwaters (our favorite), Mara Intrepids, and Lake Naivasha Sopa. See my Google reviews of each for more details.
Our guide was Charles and he did a great job driving and finding us all the animals (we saw the big five and lots more). He was good with the kids and very accommodating.
Henry helped us book the trip and was helpful in answering questions and making adjustments to the plan. Overall communication before and during the trip was fine.
The one thing I would change, and that I would have been willing to pay a bit more for, would be a vehicle with a better suspension. The one we were in was pretty rough and you felt every bump which there are so many. One day we took a balloon safari and got picked up in a similar model vehicle but the suspension was so much better and made the bumps much gentler. Additionally the drive between Ol Pajeta to Masai Mara was very long (over 11 hours) and bumpy. Having a nicer vehicle would have made it more pleasant but I would consider booking flights for this one transit.
Email Cristina and Brad | 50-65 years of age | Experience level: first safari
Unforgettable Safari with Spectacular Guides, with Some Room for a few improvements.
We recently booked our honeymoon safari with Josero. While there were some bumps in the early planning stages, the moment we landed in Africa, the hospitality and service on the ground were wonderful, and we came away with incredible, lifelong memories. Judith, Henry and Moses were our first point of contact, very kind and helpful.
The Highlights: Exceptional Service in our Kenya and Tanzania Safari.
The absolute best part of our trip was the team on the ground. From our very arrival, everyone treated us so warmly, and communication was smooth throughout.
A massive thank you and a "big bravo" to our guides, Charles and Regan. They were truly amazing! proactive, attentive, respectful, and so knowledgeable. Thanks to their dedication, we had beautiful, memorable experiences every single day, and we absolutely loved our time with them. They are the true heart of this company!
Suggestions for Improvement:
While the trip itself turned out beautifully, there were a few logistical details during the planning and booking process that could have been handled a bit more smoothly:
-Pre-Trip Logistics & Communication: Early on, there was a bit of confusion regarding our itinerary and lodge/camp reservations. When original options were booked out, the initial alternatives offered didn't quite match the same level, so I ended up spending quite a bit of time researching comparable options myself. It all worked out perfectly in the end, but a bit more proactive management during the booking phase would have saved some stress.
-Honeymoon Special Touches: Because this was our honeymoon, we were hoping for a slightly more romantic or celebratory feel throughout the journey. Only two of the five lodges we stayed at acknowledged the special occasion with a small detail in the room, and we realized our guides hadn't been notified about it either. A little more internal communication about special milestones would go a long way!
-Vehicle Upkeep: One of the vehicles could have used a little extra maintenance, as the windows were quite difficult to slide open and close. This made capturing quick photos of the wildlife a bit tricky at times. That said, our guide was incredible and did everything he humanly could to fix it for us on the spot, which we deeply appreciated.
Final Thoughts:
In the end, the warmth and service we experienced in Africa made for a wonderful trip. Thanks to the spectacular care from Charles and Regan, it all came together beautifully. With just a bit more attention to the pre-planning logistics and special client milestones, Josero would be flawless.
CN
Email Moii | 20-35 years of age | Experience level: first safari
They arranged everything perfectly and all staff are experienced for safari.
Before I arrived in Kenya, I looked for the agency about the schedule and quotes,cuz I am from China,sometimes it is hard to access the WhatsApp,but the staff Judith replied me promptly by WeChat,we have a nice beginning.
Our guide and driver Robert stayed with us along the trip,he is very experienced to find animals,we saw all animals these 3days.the amazing thing is he has good eyesight to search for them even 10m far. We are so lucky with him.my mom and me so satisfied with this safari trip.
AE
Email Song | 20-35 years of age | Experience level: first safari
Professional, reliable, and highly recommended safari operator.
We had an amazing 2-night, 3-day Masai Mara safari with Josero Tours and Safaris. Judith was very helpful and responsive throughout the booking process, and she even arranged a wonderful alternative lodge when our original accommodation became unavailable. The Masai Engai Lodge exceeded our expectations. Our driver Charles was professional, knowledgeable, and always on time. The game drives were fantastic, and everything from pickup to drop-off was perfectly organized. Thank you for creating such an unforgettable experience. Highly recommended
NL
Email Dennis | 35-50 years of age | Experience level: first safari
A tour operator that gets things sorted quickly and makes booking easy.
We had an amazing experience with Josero Tours and Safaris. Communication was excellent throughout the trip — Judith checked in with us every evening to make sure everything had gone well and that we were happy with the experience.
Our driver was very professional, friendly, and reliable, and even lunch on the way back was included, which was a really nice touch. The service overall exceeded our expectations, especially our stay at Emayian Luxury Camp, where everything was outstanding.
Highly recommended for anyone looking for a well-organized safari with personal attention and excellent service.
SG
Email Loke | 20-35 years of age | Experience level: first safari
Unforgettable Safari
We had a wonderful safari experience arranged by Henry Raila, who was exceptionally professional and attentive throughout the planning process. He handled our itinerary changes with great understanding and ensured that all accommodations were secured smoothly. His communication was clear, which gave us confidence and peace of mind before and during the trip.
During the safari, we were guided by Mr. Lawi, whose deep knowledge and passion for wildlife made the journey truly unforgettable. He is an experienced and knowledgeable safari guide, with expert skills in tracking animals and explaining their behaviors. He worked seamlessly with other drivers to locate incredible wildlife, giving us unexpected encounters with animals in their natural habitats. His explanations were insightful, helping us appreciate the complexity of animal interactions and the beauty of Amboseli and Maasai Mara ecosystems.
Thanks to Henry’s careful arrangements and Mr. Lawi’s outstanding guiding, we had a safe, smooth, and enriching safari adventure. We recommend their services to anyone seeking a memorable and authentic safari experience in Kenya.
Email Sheila | 50-65 years of age | Experience level: 2-5 safaris
I definitely would recommend!
Review
I cannot say enough good things about our experience with Josero Tours and Safari in Kenya. All the planning was done remotely but phone calls and emails in response to our questions were very prompt and accommodating. We were met at the airport right on time by Mr. Henry and Mr. Charles even though our plane travel was delayed by a day.
All details of our trip were well in hand. Our transport took us straight to the Mara Triangle hotel, the Serena Mara Lodge, a 6.5 hour adventure through the countryside. Our hotel was 50 km inside the park gates on a hill overlooking a wide view of the savanna. Everything we could have needed was anticipated.
Our driver and safari guide for three days was Mr. Charles. He was knowledgeable and was able to locate and identify many animals in the 510 square kilometer park. We found zebra, wildebeest, warthog, gazelles, impalas and all kinds of variety of antelope. We found lionesses on the hunt as well as jackal, hyena and all manner of large and small birds. We even saw a male lion and lion cubs hidden under brush.
I definitely recommend a safari experience with Josero Tour and Safari!!
Email M&M | 35-50 years of age | Experience level: first safari
Lawi was the best!
This safari was truly the trip of a lifetime! We explored the Masai Mara, Amboseli, and Lake Nakuru before ending with two perfect days relaxing at Diani Beach—such an incredible mix of adventure and unwind time.
We were lucky enough to see all of the Big 5, and every game drive felt like something out of a documentary. The food was consistently great, and the hotels were comfortable, beautiful, and thoughtfully chosen.
A huge highlight of the trip was our driver, Lawi—he was absolutely excellent. Knowledgeable, kind, and always making sure we had the best views and experiences. He truly made the safari unforgettable.
Booking with the Josero team was easy and seamless from start to finish. Everything was well organized, and their staff made the whole experience stress-free and enjoyable.
What stood out most, though, was the kindness of the people. Every place we went, we were welcomed so warmly—it made the entire journey even more special.
Highly recommend this experience to anyone considering a safari. We will never forget it! 🌍