Reviews

Sort By: Date Most Helpful Rating 11-20 of 183 Reviews
Quoc Dung Phan   –  
Germany DE
Visited: July 2026 Reviewed: Jul 27, 2026

Email Quoc Dung Phan  |  20-35 years of age  |  Experience level: first safari

Professional, attentive, and always dedicated to creating the best experience.
5/5

I had a wonderful experience with Pavillion Safaris and Tours. The team was enthusiastic, professional, and highly responsive throughout the entire process. They listened carefully to my preferences and made every effort to tailor the experience to my needs. Their communication was clear, reliable, and thoughtful, which made me feel well supported at all times. I truly appreciated their dedication and would highly recommend them to anyone looking for a trustworthy and customer-focused tour operator.

Stevan Beslac   –  
Serbia RS
Visited: July 2026 Reviewed: Jul 22, 2026

Email Stevan Beslac  |  50-65 years of age  |  Experience level: first safari

Everything was organized in the best possible way
5/5

Each aspect of the tour was organized in a best possible way. From the hotel pick up to the Nairobi city.
I booked four days safari in Massai Mara, Naivasha lake and Nakuru lake.
We reached each destination on time, guide/driver was excellent. Well connected with others to ensure we have a close encounters with all wildlife Kenia have to offer.
Value for money was good as we had a really good accomodation, close to the park entrance, clean and comfortable.
Food was average but that comes with the territory.
I decided to extend the tour for Amboseli and they organized everything for me to have a seamless trip.
I highly recommend them. You will be satisfied!

João Paulo   –  
Portugal PT
Visited: July 2026 Reviewed: Jul 21, 2026

Email João Paulo  |  50-65 years of age  |  Experience level: 2-5 safaris

Trustworthy, always available, professional, attentive to every detail, and truly unforgettable.
5/5

From the very first contact until the end of the safari, Pavillion Safaris and Tours exceeded all my expectations. Communication was excellent throughout the entire process—every question was answered quickly, and I always felt supported.

The itinerary was perfectly organized, with great attention to every detail. The accommodation, transportation, and game drives were all outstanding, offering excellent value for money. A special thanks to Peter for his professionalism and constant availability, and to my guide Jess, whose knowledge, experience, and passion for wildlife made every game drive unforgettable.

What impressed me most was the reliability of the company. Everything happened exactly as promised, making the whole trip completely stress-free. Thanks to their dedication and care, I experienced one of the best trips of my life.

I highly recommend Pavillion Safaris and Tours to anyone looking for a professional, trustworthy, and customer-focused safari operator in Kenya. I would not hesitate to travel with them again. I hope to return to Kenya soon, and Pavillion Safaris and Tours will definitely be my first choice.

Zhangying   –  
China CN
Visited: July 2026 Reviewed: Jul 19, 2026

Email Zhangying  |  50-65 years of age  |  Experience level: 2-5 safaris

It’s great
5/5

The itinerary was packed, the drivers were very professional, and they were excellent at spotting animals. The whole trip was full of wild adventures, but that's the charm of the Kenyan savanna—we thoroughly enjoyed it! 😎😎😎😎

(automatic translation from Chinese)

ZHONG   –  
China CN
Visited: July 2026 Reviewed: Jul 19, 2026

Email ZHONG  |  under20 years of age  |  Experience level: first safari

Wonderful & Reliable Safari Trip with Professional Service
5/5

Our safari with Pavillion Safaris was absolutely amazing. Our guide Benson was incredibly responsible, attentive and passionate about wildlife. With his rich experience and skilled animal tracking, we spotted a huge variety of wild animals smoothly, including the Big Five.
The whole trip arrangement was reliable and smooth. The only slight drawback was the accommodation condition of some tents and lodges. Overall, we had an unforgettable journey and would recommend this tour operator wholeheartedly.

Ayse   –  
Turkey TR
Visited: July 2026 Reviewed: Jul 17, 2026

Email Ayse  |  35-50 years of age  |  Experience level: first safari

perfect safari ( Mükemmel Safari Deneyimi )
5/5

I joined a safari tour from Türkiye in June. It was a perfect experience for me. Everything from the beginning to the end of the tour program was perfectly organized. Pavillion Tours is a company that takes its work very seriously and with great care. The hotels and campsites we stayed in were extremely hygienic, and the buffet meals were delicious. The hot water, showers, and uninterrupted electricity were excellent. The rooms we stayed in at the campsites were very comfortable, with large double beds. Everything was perfect. In particular, our driver, Mr. Danson, who helped us on the safari trip, gave us the opportunity to see unforgettable scenery and wildlife. Thank you to Pavillion Tours and Mr. Peter. This was a childhood dream of mine. I lived my dream as a beautiful and unforgettable memory. I will go again next year with my family or friends.

yao li   –  
China CN
Visited: July 2026 Reviewed: Jul 17, 2026

Email yao li  |  20-35 years of age  |  Experience level: first safari

Perfect Experience
5/5


I traveled alone on this trip, and everything was perfect. The accommodation, meals and prices are well-matched. Our guide and group members were all incredibly friendly. The journey went smoothly and brought me lots of joy. This tour is super safe and female-friendly. What’s more, free hotel transfer service is provided, which saved me a lot of trouble. I highly recommend it to solo female travelers!

gombu   –  
China CN
Visited: July 2026 Reviewed: Jul 15, 2026

Email gombu  |  under20 years of age  |  Experience level: first safari

amazing
5/5

This trip met my expectations. Peter answered all my questions during the initial communication. Although there were no hotel bookings, which is normal for shared rides, all the accommodations and itinerary were exactly as planned. The accommodation in Nakuru was especially wonderful. The accommodation in Amboseli was also fantastic, as stepping outside and seeing Mount Kilimanjaro right in front of you was an incredible feeling. I made many friends from different countries on the trip, making it a truly meaningful journey.

The guide was random, but I saw all kinds of animals, except for flamingos, which I only saw from a distance because it was the last morning and I didn't have time to get closer. I saw African lions and leopards many times.

The travel agency was very responsible; airport pick-up and drop-off were free and punctual. They even accommodated my request to stop at a shop on the way to the airport. The food was good, with meat, vegetables, and carbohydrates. If I come to Kenya again, I will definitely choose this agency.

(automatic translation from Chinese)

Vitor Casagrande   –  
Brazil BR
Visited: July 2026 Reviewed: Jul 15, 2026

Email Vitor Casagrande  |  35-50 years of age  |  Experience level: first safari

Attentive, polite, and incredibly helpful. made our entire experience unforgettable.
5/5

Was excellent from start to finish. They were honest, professional, reliable, and always ready to help with anything we needed. Everything was well organized, and they made our trip smooth and worry-free. We highly recommend their services!

Talisha   –  
Australia AU
Visited: July 2026 Reviewed: Jul 15, 2026

Email Talisha  |  20-35 years of age  |  Experience level: first safari

The tour operator was professional, organized, and made the entire experience enjoyable and easy.
5/5

My experience with Pavillion Safaris and Tours was excellent. The staff were friendly, professional, and attentive throughout the trip. Everything was well organized, from transportation to activities, making the journey smooth and enjoyable. I appreciated their excellent customer service and would confidently recommend them to anyone seeking a memorable and affordable travel experience.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 177
  • 4 star 3
  • 3 star 0
  • 2 star 2
  • 1 star 1
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