The terms and conditions are ammended from time due to changing circumstances, the terms at the time of booking are the terms that are valid.
1) Payments and price police.
i) Our/your required program is prepared many months before the begin of your travel and the prices quoted in them are for your guidance only. If at the time of booking the price has changed from that shown in our required program, you will be informed of the revised price applicable to the travel arrangements before you commit yourself. Should bookings be made less than 30 days prior to arrival in which case full payment is required immediately.
ii) You can make the payment by bank transfer to our bank account for free of charge while credit card transaction surcharge.
iii) A deposit of 30% of the total tour price is required at the time of booking, the remaining 80% must be paid 30 days before Safari begin.
iv) During the booking you will be given our more bank details.
v) No service will be performed unless 20% payment has been received.
2) Cancellation policy.
i) Cancellation are effective on the day that are received by the company. Recorded delivery is strongly recommended.
ii) A cancellation fees is based on the full amount 10% applies to booking cancellation anytime more than 45 days prior to arrival. Cancellation received within 45 to 30 days before arrival attract 25% while for cancellation received less than 30 days before arrival, the full deposit paid is forfeited.
iii) No any refund for the mountain climbers who will fail to proceed with their hiking after sign in to the mount Kilimanjaro even if it is a first day.
3) Image/Video platform.
i) We have the right to use any photo and video taking during the tour for marketing material to his/her platform. The client hereby gives consent to use such photographs and authorizes the company to retain copyright for these photographs as such material.
