Terms & Conditions – Jetulife Adventure Safari
By confirming a booking with Jetulife Adventure Safari, clients agree to the following terms:
1. Booking Confirmation A booking is confirmed only after receipt of a deposit and written confirmation from our company.
2. Payments
▪︎A 30% deposit is required for general safaris.
▪︎A 50% deposit is required for safaris including gorilla or chimpanzee permits.
The remaining balance must be paid at least 14 days before the tour starts.
Payments can be made via bank transfer, card (with surcharge), or cash by prior arrangement.
3. Cancellations
Cancellations must be made in writing.
Cancellation fees apply depending on the time before departure:
▪︎60+ days: 20%
▪︎59–45 days: 30%
▪︎44–22 days: 50%
▪︎21–8 days: 90%
▪︎7 days or no-show: 100%
Gorilla and chimpanzee permits are 100% non-refundable.
4. Changes Itinerary changes are possible but may incur additional costs, especially where permits or third-party services are involved.
5. Travel Requirements Clients are responsible for valid passports, visas, and travel insurance.
6. Liability Jetulife Adventure Safari acts as an intermediary for third-party services (lodges, transport, parks) and is not liable for delays, injury, loss, or events beyond our control.
7. Insurance Travel insurance covering medical emergencies, cancellations, and personal belongings is strongly recommended.
8. Pricing Prices may change due to government fees, fuel costs, or park tariff adjustments.
9. Refund Policy No refunds for unused services, missed activities, or voluntary itinerary changes once the tour has started.
By booking with Jetulife Adventure Safari, clients confirm they have read and agreed to these terms..