Reviews

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Nancie La Pointe   –  
United States US
Visited: December 2018 Reviewed: Feb 21, 2019

Email Nancie La Pointe  |  65+ years of age  |  Experience level: first safari

Trip of a lifetime!
5/5

I booked my trip at a travel show not knowing what to expect since I booked my trip at the first table I stopped at. Traveling to Africa had always been on my mind since I was 10 years old. Now being retired, I figured it was out of my reach. After talking with Marie, I realized this was a trip I was willing to take a chance on as a single traveler. I only have positive things to say about my trip to South Africa. From the time I was met at the airport, to the time I was dropped off at the airport, I was treated with the utmost respect. I wasn't sure how I would fit in with my four other fellow travelers but my driver Bill and guide Richard made me feel welcomed every minute of the trip. The staff is very professional while having a casual sense of humor to keep things moving in a positive direction. My experience in the bush while at Humala Lodge surpassed anything I could have ever dreamed up in my mind. I would highly recommend traveling with Go Touchdown Tours and hope to travel with them to South Africa again in the future. I am forever grateful that I ended up traveling with a tour group that focused on making sure I was happy while I was traveling on this big adventure. I loved every minute of it!

Melanie   –  
United States US
Visited: November 2017 Reviewed: Feb 21, 2019

Email Melanie  |  35-50 years of age  |  Experience level: first safari

The most amazing experience of my life time and I have lived and traveled all over the world!
5/5

If you have ever wanted to visit South Africa and go on safari Go Touch Down Travels is the way to go. It is first class all the way. My group did a week in Cape Town and a week Safari. Having a small group of only 6 is key. I wouldn’t want to do it any other way. Cape Town was amazing. We saw and did everything and more. We also ate at the best restaurants breakfast lunch and dinner. The accommodations were above my expectations. We had excellent communication before the trip. During the trip I couldn’t believe the care and attention each of us was given. We were a demanding group and our guides exceeded our expectations as well.
The safari week was even better. Their reserve is special as are the accommodations. A magical place. The places we visited outside of the reserve were world wonders. Everyday I had tears in my eyes with the beauty. The value is excellent. My family and friends who have done similar tours with other companies paid much more, had huge groups, the accommodations didn’t compare and the places they ate were not nearly as high end as Go Touch Down. Especially if you have a family or a group this is the company to use. Thank you Go Touch Down for the trip of a lifetime.

Edward   –  
United States US
Visited: August 2018 Reviewed: Sep 9, 2018

Email Edward  |  65+ years of age  |  Experience level: first safari

Overwhelmingly positive
5/5

We chanced upon Go Touchdown Tours at a South African art display in Sarasota, FL and entered to win a South African safari vacation. We did not win a trip, but we did receive discount coupons that, with trip prepayment, made the trip (for two adults and a teenage grandson) affordable. We were very pleased with the attention to detail, generally rapid response to questions, accommodations included, staff friendliness, dedicated driver while in SA (James), and overall value. Meals were “order anything off the menu” with no restrictions so we ate well and got to try local cuisine. We enjoyed Dunkeld Estate but especially liked our time at Humala River Lodge and the intimate game experience in the Songimvelo Reserve. In hindsight, we would have preferred another day at Humala rather than the trek to and disappointing quick day at Kruger, where we had a fairly “grumpy” Jeep driver who kept to the main road and did not give us much opportunity to see wildlife hiding off in the less exposed side areas. We saw the most wildlife at the Pilanesberg National Park, but enjoyed the most “in the bush” experience at Humala. Definitely worthwhile trip!

Margaret - Sarasota, FL.   –  
United States US
Visited: March 2014 Reviewed: Jan 3, 2015

65+ years of age  |  Experience level: first safari

Cape Town and Safari - 2 Weeks Of Bliss In South Africa
5/5

My husband and I were more than a little skeptical when we purchased 2 weeklong vacation packages in South Africa, back in 2013, at an invitation only event in Sarasota, Florida. The Travel Ambassador who represented the tour operator, Go Touch Down Travel and Tours, and her Manager, made us an offer that seemed too good to be true - but we took a deep breath and decided to take the plunge. Both their Cape Town and Safari Packages included almost everything one could ask for ... all ground-transportation, meals, accommodations, all excursions (and there were stacks of these) ... and even gratuity at the amazing restaurants we would visit ... plus a tour guide for both weeks, and a tracker during the safari week ... and even a South African cell phone, so that we were constantly in touch with our guide and family back in the US could reach us. Best of all were the terms. Firstly they gave us a fantastic promotional price at the event, that saved us thousands of dollars overall . Secondly, they asked only for a small 12% down-payment, and gave us 36 months to pay-off the balance, interest free! Well, we simply could not say 'no', but understandably, until we actually took the trip, we still had a few doubts.

Well, the reality was as good, if not better than, what we had been promised. Yes the flight was long, and at times the bar service was a little slow, but that had nothing to do with the tour operator, as we flew Delta from Atlanta, using our frequent flyer miles. As we touched down in Cape Town however, we were greeted by our smiling guide for the week, who took us under his wing, and made us feel like family.

We had two other couples in our group for the Cape Town week, one from the UK and the other from Toronto, Canada, and we quickly all became great friends (and have stayed in-touch via facebook ever since). My personal Cape Town highlight was our visit to Robben Island and learning about Nelson Mandela's incarceration there. Second favorite for my husband and me were the amazing restaurants we visited, followed by out trip up table mountain and then the visit to Hermanus.

The Safari week was also outstanding. The resorts, towns and sights we visited were all superb and the memories will be etched in my mind forever. The 3 days we spent at Kapama Private Game Reserve, managing to see and photograph 4 of the Big Five (we unfortunately never got to see Leopard, but our trekker did find their 'spoor'), were the highlight of the Safari week. Again the meals, transportation, game drives, and accommodations were simply superb, and we made more friends with whom we have remained in touch ever since.

Go Touch Down Travel And Tours offered outstanding communications both before, during and after the tours, and excellent service all round. For anyone thinking of visiting South Africa for the first time, or who is looking for an all inclusive, activity packed stay, this company will be hard to beat - and their prices and terms are simply unmatched by anything we have ever seen anywhere else. Unless you are prepared to pay a lot, lot more, we would recommend this company for all round value, outstanding service and unbeatable terms.

Janet   –  
United States US
Visited: April 2023 Reviewed: Jul 5, 2023

Email Janet  |  50-65 years of age  |  Experience level: first safari

Fanatastic!! A joy to be around and very informative.
4/5

The scenery and animals of Africa were amazing. They guides were all very knowledgeable and friendly. The tour offered a great variety of food during our trip.

Alex   –  
United States US
Visited: March 2023 Reviewed: May 9, 2023

Email Alex  |  65+ years of age  |  Experience level: first safari

Almost made it to Excellent!
4/5

It truly was a trip of a lifetime! The people we met, the animals we saw, the scenery...all just amazing! Our drivers and guides were wonderful, especially James who went above and beyond to make sure we got to see and do as much as possible and was so informative as well. The staff at all of the accommodation sites were welcoming and delightful to be around. The food was very good and we were never hungry!! We stayed at 5 different Go Touch Down properties and 4 of them were lovely. We would have been happy staying at any of them the whole time! However, the Belle Maroc was not up to the standards of the other properties. Our sliding glass door to our balcony did not close properly so there was no way to lock it. We had no hot water in the shower the first day. There was what looked like black mold in the shower. There was no hair dryer in the room but I was able to get one from the front desk. And speaking of the front desk, everyone working there was extremely nice but apparently filling several different positions at the hotel, ie desk clerk, waitress, barista

I was glad that we did not end our trip there as I would have left with a sour feeling about Cape Town. Aside from this, it was one of the best trips we've ever taken and have told everyone who would listen that they really should put South Africa on their bucket list!

Dan   –  
United States US
Visited: November 2022 Reviewed: Dec 21, 2022

Email Dan  |  65+ years of age  |  Experience level: 2-5 safaris

Good safari experience, but promises/hype in sales result in frustration.
4/5

We found the people were generally friendly and mostly knowledgeable about the safaris and animals. The weather was good and we saw the big 5 animals and more and also the ugly 5 (we did not know this was a thing!) as well.

Now the hype mentioned above, in what is sold as a luxury safari. We were told transport would be in vehicles - turns out they were soccer-mom mini vans. They promised no more than 4 people each vehicle. In reality there were 5 or 6 adults crammed in. Promised were safaris with no more than 2 people in each row, for comfort and better views. That happened on one day, the rest of the time was three across. The lodges were crowded as well. Some in the group had been promised single rooms, but they were forced to share rooms in the lodges.

Giant pity because we did get to see the animals we wanted to see, in their habitat. But none of the 16 on this tour said they would go back on this tour.

If you promise a luxury safari experience, please deliver a luxury safari experience.

Reply from Go Touch Down Travel & Tours
Reply from Go Touch Down Travel & Tours
Posted on Jan 25, 2023

Dear Dan,

We are sorry to read the promised 4 people and no more than 2 people in a row comments above. Perhaps it was an oversight on your side?

We can assure you, we have never had this complaint before and that in the history of our company, we have never sold our tours that way. Please see page 1 of your sales agreement signed on 4/2/22. It refers to no more than 6 pax per van/group. On safari, the jeeps can seat up to 3 pax in a row very comfortably. This was addressed in the documents attached to your itinerary.

Re: Nov 2022 when you traveled. We don't agree with your statement. See the 3 x reviews below that visited at the same time as you Nov 2022.

Welcome back and thank you for taking the time to give us feedback. GTD.

Joanne   –  
United States US
Visited: October 2022 Reviewed: Nov 24, 2022

Email Joanne  |  65+ years of age  |  Experience level: first safari

Once in a lifetime trip with a few hiccups
4/5

Overall, the trip was quite memorable . The Cape Town portion was go, go, go. Jonathan, our Go Touchdown driver and guide was very good and got us to the excursions on time but each day was filled with perhaps too many excursions (not Jonathon’s fault). Jonathon even got Go Touchdown to compensate the “girls” on the trip with a massage when one sea excursion was canceled due to inclement weather. On the safari portion the guides were knowledgeable and quite entertaining. Shadrack at Tsukudu was the BEST. We felt fortunate that he found 4 of the big 5 for us. On the other hand, at Humala our guide said a “saying” that I felt was a racial slur. It was said only on one day (repeatedly) and if it continued during the rest of the trip I would have brought it up with the management. All in all, Cape Town and the Safari was worth the flight time it took for us to get there (51 hours total) !!!

Robyn   –  
Australia AU
Visited: October 2022 Reviewed: Nov 8, 2022

Email Robyn  |  50-65 years of age  |  Experience level: first safari

Exceeded expectations
4/5

Well organised, great value for money. Small boutique hotels in lovely locations. A very full itinerary for the Capetown tour. We could easily have stayed extra nights in the V and A waterfront area as there was so much to see and do, as well as extra days in Johannesburg to explore the city and surrounds. The safaris were excellent. Overall the food was good although Humala River lodge food could be improved. Some administrative issues which caused a degree of anxiety but these were dealt with promptly. Service was always friendly and efficient. Overall we were very satisfied and would recommend Go touchdown our friends.

Nancy   –  
Canada CA
Visited: September 2022 Reviewed: Oct 10, 2022

Email Nancy

Ambitious but needs some fine tuning.
4/5

Just returned from two and a half weeks in South Africa. One week around Capetown and the east and west coasts. Second week was spent north of Johannesburg on safari.
South Africa is a beautiful place and having our time organized by Go Touch Down was a huge relief. It’s a busy place and a logistical nightmare if done on your own. The tour guide around Capetown, JP was knowledgeable, friendly and made us feel safe.
The safari week did not disappoint. So many opportunities to see wildlife in a natural habitat. Truly amazing. However, two game drives a day got to be a bit much, in the end. The safari week did have more free time between game drives, thank goodness. It’s nice to recharge when on vacation.
If I had a criticism it would be that the days were too jam packed and busy. Very little time to relax and unwind. A few things could have been omitted and it wouldn’t have affected the experience.
Also, I think it would be important to mention some level of physical fitness is essential. A lot of older or physically limited folks struggled getting into the jeeps for safari or couldn’t walk down to see some places.
Additionally, nothing was mentioned about “load shedding”. South Africa’s idea to save electricity. Entire grids of electricity are shut off for hours at least twice a day. It was an inconvenience and a nuisance. There has to be a better way.

Average User Rating
4.7/5
Rating Breakdown
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