Reviews

Sort By: Date Most Helpful Rating 141-143 of 143 Reviews
Sue   –  
Australia AU
Visited: April 2026 Reviewed: Apr 26, 2026

Email Sue  |  50-65 years of age  |  Experience level: first safari

Lindsay takes time to understand you and creates seamless unforgettable trips tailored just for you!
5/5

Planning a trip from Australia to South Africa with my 80- and 84-year-old parents felt overwhelming at first, as many travel agents didn’t fully understand our needs. That changed completely when we found Lindsay.

From the start, Lindsay understood exactly what we required—an itinerary with minimal walking and easy access throughout. She created a personalised trip based on our preferences, offered thoughtful alternatives and always stayed within our budget.

Travelling with elderly parents can be challenging, but Lindsay made it effortless. She organised suitable accommodation and tours, arranged mobility assistance for all our flights, ensured transfer drivers were aware of our needs and made sure our rooms were comfortable and accessible. Every detail was handled with genuine care.

What truly stood out was Lindsay’s personal touch—she even met us at the airport before our journey home to hear about our trip. By the end, she felt more like a friend than a travel agent.

I wouldn’t hesitate to recommend Lindsay to anyone and especially those travelling with specific needs.

Brigitte   –  
Switzerland CH
Visited: April 2026 Reviewed: Apr 27, 2026

Email Brigitte  |  65+ years of age  |  Experience level: 2-5 safaris

Excellent service from beginning to end of our trip
5/5

Our private family safari to Zimbabwe and Botswana could not have been more perfect. While it was not our first trip organized with Safari Online, this time we were traveling as a family of five, which made the experience even more special.
From the very beginning, Lindsey was a true pleasure to work with. She took the time to understand exactly what we were looking for, offered thoughtful suggestions, and carefully designed an itinerary that turned into an unforgettable journey for all of us—one we will treasure for a very long time.
We received a detailed digital itinerary well in advance, with easy access to all the necessary information and documents, which only added to our anticipation. Everything then unfolded seamlessly, from flights and transfers to accommodations and activities. Each lodge we stayed at had its own unique charm, but the recommendation to end our trip at Evolve Back Gham Dhao Lodge in the Central Kalahari Game Reserve was truly the highlight of our trip.
What impressed us just as much was Lindsey’s exceptional support when our international flight was unexpectedly cancelled. Although this was far beyond her responsibilities, she went out of her way to reorganize our travel and ensured that we made it home on time. This level of care and commitment meant a great deal to us—many thanks, Lindsey.
We returned home with wonderful memories and a deep sense of gratitude. Should we plan another trip to Africa, we would not hesitate to turn again to Safari Online, and we would recommend their services without any hesitation to anyone seeking a truly exceptional safari experience.

Sue   –  
Australia AU
Visited: April 2026 Reviewed: May 7, 2026

Email Sue  |  20-35 years of age  |  Experience level: first safari

Attentive, responsive, recommend!!
5/5

I booked my Southern Africa tour with Karina and it was an unforgettable trip! In fact, we are already planning how we can get back! Throughout the whole planning process, Karina has been very patient from start to finish and was very responsive to my endless questions. All the vendors she booked us with as well I can highly commend. The whole trip was nearly seamless and definitely one of our favourite holidays yet.

Average User Rating
5.0/5
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