Reviews

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Mohamad tajeddin   –  
Lebanon LB
Visited: December 2020 Reviewed: Jan 10, 2021

Email Mohamad tajeddin  |  20-35 years of age  |  Experience level: first safari

Easy Going, Effective
5/5

I had Sona as my agent and she was very flexible and helpful with everything we needed

Sahini   –  
Tanzania TZ
Visited: November 2020 Reviewed: Nov 10, 2020

Email Sahini  |  20-35 years of age  |  Experience level: 2-5 safaris

Wow! Just Wow!
5/5

We had such an easy and comfortable time discussing and planning our trip with Mrs Sona. During our booking process we had made several changes on our planned dates however Mrs Sona was extremely accommodating and gave us the utmost support. While on our journey she frequently checked in to ensure our trip was going well. Overall, we had a great experience and will continue to process our booking through Mrs Soan and Karibu Travel. Communication and service was excellent.

Anna   –  
Tanzania TZ
Visited: July 2020 Reviewed: Jul 8, 2020

Email Anna  |  35-50 years of age  |  Experience level: over 5 safaris

They have gone out of their way to ensure I get a perfect safari experience
5/5

The safaris itself was very good. The driver/ tour guide was very well informed.

The communication between the Karibu staff was very good and they were able to easily get hold of each other even when we were stuck in the bush. We managed to get help without too many delays.

Clinton   –  
United States US
Visited: January 2020 Reviewed: Jan 9, 2020

Email Clinton  |  35-50 years of age  |  Experience level: 2-5 safaris

Knowledgeable, thoughtful, and organized from quoting to end of safari
5/5

Tasneem worked with me to prepare a safari within my specifications. She guided me away from safari locations that may not have had much game this time of the year. She presented extensive options and combinations of lodges and safari packages that I asked for without any complaints. I think karibu should offer suggestions for other options while on safari like, olduvai gorge trip, Maasai village trip, and other small trips off the beaten path. Although we did not have the time for that I think others may be interested and not know of these options.
During the safari, I wish time was not taken off the trip to get permits etc daily. I understand this is the process, but maybe all the tour operators could work with the park services to remedy this, it's a huge inconvenience for someone to waste about 2 hours or so on a 4 day safari driving around to get a permit.
The driver Lawrence was knowledgeable and we were able to see all the animals we wanted. He was very careful about our safety too and seemed to be more knowledgeable that most other drivers I have been with. He was able to be flexible when the walking safari took too long. The walking safari at lake ndutu lux lodge was good, but I wish the guide would spend more time looking and showing us animals up close than small insects and animal droppings. Those were interesting but generally boring and pointless. I also wish they would not pressure you into tipping them (walking safari) tipping is something you earn, not deserve.
The lake ndutu lodge accommodations and meals were exceptional, although the packed lunches could be better and safer, cooked chicken should be kept either hot or cold.
The rooms and food at the ngorongoro farmhouse have deteriorated from 5 years ago, definitely not recommending that location in its current state. The evening entertainers were also annoying, bothering us into dancing when we only wanted to relax and enjoy the view. Although they did try their best to accommodate us, we moved from a big smelly room that was darker from overgrowth to a smaller room with a better view.
I would also make it clear to customers in the future who book Serengeti and ngorongoro, that they will only be going to ngorongoro area (lake ndutu area) and not the central plains as there are no animals there.
Karibu was kind enough to accommodate our late flight from jro, by taking us to the Arusha coffee house.
I would also recommend refurbishment of the vehicle so that the windows were larger and the seats more comfortable.
I would also recommend trips that start at the airstrips in the parks as the trip from jro is long, maybe even just the return leg.
In summary, the trip was generally exciting and well organized

Ginisha   –  
Zambia ZM
Visited: December 2019 Reviewed: Dec 27, 2019

Email Ginisha  |  20-35 years of age  |  Experience level: over 5 safaris

Extremely well organized and tailor to exactly what we needed; added flexibility during the trip.
5/5

Right from the planning, our travel agent was very responsive. She took all our considerations and requests into mind and prepared an itinerary that fit perfectly. We had a lot of requirements when it came to food, time on road. Everything was accounted for during the trip. We unfortunately had a family emergency for which 2 family members could not travel and our travel agent did everything in her power to ensure she got refund for us. We did have a little back and forth regarding the paperwork which we pushed hard to get from doctors which was not used in the end but we appreciated the fact that effort was made and we were able to get a refund back.

During the trip the family and meal preferences were taken care of. We had a last minute request for a driver switch was accommodated for as well. The hotels associated with the company are very well maintained with hospitality levels above and beyond what we expected. Our travel agent and local teams across the main hubs always kept contact to ensure our trip was going well and all our expectations were met.

We would highly recommend using Karibu for bookings as they provide everything, are always on top of things and will get you exactly what you want as long as you set your expectations clearly from the beginning.

Special thanks to Tasneem who took great care of us and always answered our calls whilst planning the trip and during the trip as well!

Paul   –  
Tanzania TZ
Visited: December 2019 Reviewed: Dec 19, 2019

Email Paul  |  35-50 years of age  |  Experience level: 2-5 safaris

Excellent safari trip services by Karibu World
5/5

Just arrived in Moshi with family from a safari tour that saw us visiting Ngorongoro, Serengeti, and Manyara. We were quite lucky the rains did not interfere with the planned trips.

All went very well from pick up at KIA to drop off at a hotel in Moshi. All was great during the safari especially the bush dinner at Manyara. Ms Tasneem did a great job to plan and coordinate the safari trip and the driver cum guide Rashid was excellent. Rashid had a sharp eye for game locations such that we were able to view animals in places where others had driven through without spotting them. Keep up the good services.

Nanda Cs   –  
Tanzania TZ
Visited: August 2019 Reviewed: Dec 19, 2019

Email Nanda Cs  |  35-50 years of age  |  Experience level: first safari

Excellent service
5/5

It was excellent support from Tasneem starting from reservation till trip end.
And it was transparent and managed well

Alpana   –  
United Kingdom UK
Visited: October 2019 Reviewed: Nov 7, 2019

Email Alpana  |  50-65 years of age  |  Experience level: first safari

Amazing Experience with life time memories
5/5

Most memorable family holiday to celebrate my husband’s special Birthday.Thanks to Karibuworld and Personal Thanks to Sona who made our dream come true! She has been extremely helpful. After few months of planning and exchanging Emails We were extremely happy with itinerary she put together for us. Very good with prompt response to all emails. We were given excellent choices for accommodations through out our 5 days of safari in Lake Manyara , Serengeti and Ngorongoro and Tarangire. Unforgettable experience staying in luxury tented camp Mbuzi Mawe serena and all other lodges as well.
Our Driver/guide Athumani provided excellent service from picking us from JRO airport to flight out from Arusha. Athumani was very professional and knowledgeable . Well communicated through out safari . There were early starts but it was worth to see big cats and elephants in savannah .Big shout out to Athumani who showed us variety of wild life and breath taking view of Ngorongoro. After having remarkable experience of safari ,Zanzibar was cherry on Top ! White sandy beach and breath taking view of an Indian Ocean from hotel La Gemma .
Karibuworld and Team thank you for the most memorable family holiday . You exceeded our expectations and we Highly recommend you. Very grateful to Sona Thakrar for her effort to personalised our safari holiday . Truly satisfied . Keep up with great work .

Sunil   –  
United Kingdom UK
Visited: September 2019 Reviewed: Oct 3, 2019

Email Sunil  |  50-65 years of age  |  Experience level: 2-5 safaris

Excellent. Well organised. excellent driver, guide (Kazungu), very knowledgable. Very helpful.
5/5

Excellent communication/service. Very helpful throughout tour. Excellent tour with very experienced and knowledgable driver (Kazungu). Highly recommended company providing a personal service.

Salim Dewji   –  
United Kingdom UK
Visited: August 2019 Reviewed: Sep 4, 2019

Email Salim Dewji  |  35-50 years of age  |  Experience level: first safari

A great experience with Karibu World, with a personal touch that tailors to individual needs
5/5

With so many tour companies out there, booking with Karibu World was definitely a good choice. From the onset when planning the safari, Karibu World did all they could to help tailor it specifically to suit our requirements and making suggestions along the way. I opted for a 3-day safari at the Serengeti and Ngorongoro.

The pick-up by the driver was from Mwanza where the driver met us a day before to introduce himself and go through the itinerary. The car was very comfortable with a fridge, Wi-Fi, binoculars, drinks, snacks and sanitisers. The driver/guide was very informative, as he had a huge amount of knowledge and experience that gave us all especially our kids the best experience.

Both the Serengeti and Ngorongoro was breath taking! Including our accommodation at the Serena lodge, waking up to see a zeal of Zebras outside our room, and a Buffalo drinking water from the pool was just priceless.

Half way through our trip, we got a phone call from Karibu World to check if everything was ok, which I thought was a very nice touch. On our last day, we had a lovely picnic at the Ngorongoro by the Hippo pool, surrounded by outstanding scenic views.

Throughout our journey, our driver/guide was very attentive. On the last day our flight out from Arusha was late at night, so we requested for him to stop over so that we could get some dinner, he was more than happy to accommodate this, but one thing that will stick with me always was how he made it possible to pass by my boarding school in Arusha for a quick visit after 32 years! What a trip down memory lane!

I also booked a trip to Zanzibar through Karibu World and again was not disappointed. Overall, an amazing experience with lifetime memories!

Our personal thanks to Sona Thakrar and Outhman (Safari driver/guide) for making our trip very personal and special.

Average User Rating
4.9/5
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