Reviews

Average User Rating
4.9/5

Rating Breakdown
  • 5 star 222
  • 4 star 31
  • 3 star 2
  • 2 star 1
  • 1 star 2

Sort By: Date Most Helpful 1-2 of 2 Reviews
Hyonjong Lee   –  
Tanzania TZ
Visited: March 2017 Reviewed: Mar 27, 2017

Email Hyonjong Lee  |  35-50 years of age  |  Experience level: first safari

Mikumi Safari and Udzungwa Tracking
3/5

Staff service is good, but I got some inconveniences due to some communication errors between Hello Tanzania & the Hotel

Mama Benson   –  
Australia AU
Visited: June 2015 Reviewed: Aug 19, 2015

Email Mama Benson  |  65+ years of age  |  Experience level: first safari

Unforgettable experience
3/5

Our tour was an amazing experience and most aspects of it were excellent. The taxis to and from the airport, drivers, and flights to and from Kilimanjaro were all fine. The Tarangire Safari park, the Serengeti and Ngorogoro crater were amazing and beyond my expectations. We saw the ' big Five' as well as many more animals. Both hotels, one a lodge and one a glamping experience were excellent, the staff welcoming and service outstanding,the food in both places really good . The picnic lunches every day were delicious, varied and generous. I loved the glamping it was an amazing experience!!!
Our main concern and disappointment was that the Land Roverprovided by East West Safaris broke down twice during our tour. Once at twilight where we had to be left on the side of the road and were fortunately rescued by a kind gentleman who took us to our lodge in Zaratu.
The second time was on the plains of the Serengeti in the middle of nowhere. Our driver had to fix the faulty fuel pump himself which, thank god he did. What we would have done otherwise I have no idea!!! We had two young children and were confined for at least an hour.
We were very concerned that the vehicle was not to safari standard and are critical of the company not the driver, who under the circumstances did well to fix the problem.
We noticed that other company guides and drivers were provided with a uniform to wear, such was not the case with East West Safaris . We would recommend that the company provide uniforms. Lack of seat belts and any cooling method didn't meet our expectations.
Despite our experience with the Land Rover and safari company it was an unforgettable experience.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 222
  • 4 star 31
  • 3 star 2
  • 2 star 1
  • 1 star 2
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