Back of Africa Adventure Manager Making Bookings.
Back of Africa Adventure
- Office In:
- Size:
- 5-10 employees (Founded in 2014)
- Member Of:
- Kenya Association of Tour Operators (KATO) & KWS
- Tour Types:
- Small & medium group tours (Budget & mid-range)
- Destinations:
- Price Range:
- $110 to $400 per person per day (USD, excl. int'l flights)
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
Email Amy | 20-35 years of age | Experience level: first safari
Had an amazing safari experience :). Back of Africa (Allan in particular) were very well organised.
The organisation leading up to the safari was excellent. Allan was very efficient answering my many logistic questions via email.
The safari itself was amazing!! Had such a good experience on both safari trips (Masai Mara and Lake Manyara/Tarangire Park).
Would definitely recommend Back of Africa for those on a budget :)
US
Email Dean | 50-65 years of age | Experience level: first safari
Wonderful wildlife viewing; logistics could use some work.
I took a 6-day tour of Maasai Mara, Lake Nakuru, and Amboseli. Leading up to the tour, Allan's communication was excellent, and he answered all of my questions, sometimes within minutes. The two guides I had were very adequate, especially Obama, who was exceptionally knowledgeable and pleasant. The wildlife viewing went beyond my expectations, which made the safari highly worthwhile. When we arrived at the Maasai Mara camp, there was a problem with my accommodation reservation, so Allan helpfully arranged for me to stay at another camp. The vans we traveled in were functional for a budget tour. However, on the way back from Amboseli to Nairobi, we had to stop twice for flat tyres, and at one point I had to wait for an hour alone in the van beside the highway while my guide went to purchase a new tyre. It ended up taking nearly 12 hours to get back to my lodging in Nairobi! However, Obama handled the adversity well, and it was not nearly as unpleasant an experience as it might have been. Allan was very apologetic about the mishaps. In sum, the time in the game parks was wonderful, but if you book with Back of Africa Adventure, you should probably be prepared for an "adventure."
Reply from Back of Africa Adventure
Posted on Feb 12, 2018Jambo Pro. Dean,
We would like to offer our deepest apologies for the trouble you had to experience due to the flat tires on your last day trip with us from Amboseli National park.
This situation is not ordinary and these incidents are not typical of us as a company. We are very serious when it comes to our client’s satisfaction and have a zero tolerance policy in this respect though at times we fail.
We appreciate that you understand that mistakes sometimes happen despite the numerous checks and measures. We are very sorry that this happened to you on your way back at the end of your trip. Be rest assured that we are having our “lenses on” just to ensure that we have zero tolerance to flat tires on the African roads.
After studying the matter, we found out that the cause was as a result of low quality tires that were supplied to us from our new dealer and since that time we switched back to our original suppliers which is Yana tires. This is clearly a mistake at our end and we take responsibility for it.
Due to this unintentional error and as a token of appreciation to you as our client, we are going to extend a day trip offer to hell’s gate National park any time you get time off your busy schedule.
This is the least that we can do to compensate for the inconvenience caused on your last day journey back to Nairobi. We do hope this resolution fulfills your expectations on our services.
To make things even better, we have taken a number of measures by strengthening our transport department to ensure that we eradicates flat tyre issue do not happen again in the future. It is due to you that we have realized this and we thank you for sharing your experience with us across the globe. We prefer to learn and improve under better conditions but sometimes this is just not possible.
One more time we apologize and we hope to keep you as part of our valued customer base for a very long time.
Please do not hesitate to share your thoughts and feedback with us at any time via e mail or phone calls. We are here for you.
Back Of Africa Adventure.
AT
Email Florian | 35-50 years of age | Experience level: first safari
Highly professional organizing of an unforgetable 7 day Masai Mara, Serengeti & more adventure
We booked a 7 day safari with Allan from Back of Africa Adventure for January 2018 on short notice. During planning he was very flexible in his offering and responded to all of our requests within few hours. He gave as a very detailed description of the safari in advance which was customized to our needs. Payment of deposit through wire was easy to handle as well as the final payment when we started the safari. The guides he hired were very knowledgeable, flexible, warm-hearted and open people and we spent great days with them and learned tremendously much not just about the wildlife but also about the people of Kenya and Tanzania. The standard of the accommodation was above our expectations and convenience was assured throughout our trip. In terms of accommodation, the highlight for us was the wildlife experience in the tended camps inside the Serengeti. Allan kept in touch with us during the safari and made sure everything worked out. Definitely, Back of Africa Adventure is a tour operator to recommend.
Email Alexandra Bayne | 50-65 years of age | Experience level: over 5 safaris
It was a fantastic 5 days, a truly memorable experience, highly recommended.
I have just returned from a trip to Kenya, which I did on my own. I booked all the flights and accommodation in Nairobi and Mombasa myself. After extensive research into safari tour operators online, I came across Back of Africa Adventure Ltd. I was not disappointed. I dealt with Allan by e-mail and he responded very quickly to all my queries regarding the 5 day safari that they offered which covered the Masai Mara, Nakuru and Amboselli. The trip was beyond all expectations. My driver, Obama, had 20 years' experience and was extremely professional throughout the trip. I felt very safe with him. He was determined for me to see 'the big 5' which I did, and so much more. I also booked my sightseeing tours in Nairobi through Back of Africa Adventure Ltd going to the elephant orphanage, giraffe centre and the Karen Blixen Museum.
US
Email Brett | 35-50 years of age | Experience level: first safari
Overall very good, some logistical issues.
Pros: 1. Allan from Back of Africa was great and delivered on everything he promised within his power.
2. the parks and animals in both Kenya and Tanzania were amazing.
3. the camps for the most part were as or better than expected in almost every instance.
4. the employees of Back of Africa were all very friendly and helpful.
Cons: 1. because Back of Africa can't operate in Tanzania they subcontract out a tour company in Tanzania to complete the trip there. That company (SouthSand Tours) was also perfectly fine. The only issue was the communication between the two companies. Our itinerary in Tanzania was changed multiple times because the tanzanian company informed us the way that Allan and I agreed to it was not possible based on park rules. Also, when we were dropped off back in Nairobi on the last night we were told by SouthSand Tours that someone from Back of Africa would be waiting for us at the bus stop to take us to the hotel, however, when we got dropped off in the middle of the night on the street no one was waiting for us (luckily a hotel was nice enough to let us borrow their wifi to uber to our hotel).
Recommendation: My overall recommendation would be to use Back of Africa for your Kenyan trip and another company individually if you leave the country, I think it would result in a smoother and less frustrating process. If not for this I would have given Back of Africa 5 stars and westerners should feel completely safe using them in the future.
BA
Email Amer | 50-65 years of age | Experience level: over 5 safaris
Strong recommendation for excellent service!
I wish to thank Allan for his excellent service and great safari experience. His more than friendly approach and timely communication exceeded my expectations. He is top class professional in safari tours branch of business. In addition, he provided me a necessary support and help in Nairobi where I experienced some difficult moments. He is truly a great guy who I strongly recommend to anyone interested in safari experience in Kenya, Tanzania and Uganda.
IE
Email Damian | 50-65 years of age | Experience level: first safari
Kenya Safari
Alan was excellent and provided a very professional service. He is an honorable person, we found him to be trustworthy and honest. He stood by what he promised. Airport pickup and drop off (and hotel transfer) included as part of the package. We opted for 5 day safari covering 3 parks ( Massai Mara, Lake Nakuru and Amboselli), but in hindsight this is too much for 5 days as it requires a lot of driving every day (6 hours a day). If we were going again, we would recommend 2 parks would suffice (skip Nakuru - long drive for limited wildlife viewing). Driver was very knowledgeable on wildlife/animals, and handled the 4WD very well (had to switch to 4WD on one bad mountain road). Massai village visit included as part of package, but in the village we visited in Amboselli, the village chief's son who guided us around the village, was on a serious sales pitch - far too much. Significant pressure to buy items at extremely inflated prices and to donate money to the local school. This was uncomfortable and took away from the village visit.
QA
Email Meritxell | 35-50 years of age | Experience level: first safari
Great Journey
Allan arranged a complete 7-days safari. Even the timings were too tight, the overall experience was fantastic thanks to Simon our guide/driver and best friend for a week!! The program was not realistic with the driving distances considering Kenya's traffic and roads’ quality. Simon was the superhero who was driving from Tsavo to Naivasha for 6h and still have energy to find the rhinos and make us laugh!
Our choice combined luxury and budget palaces which all of them were as expected. We only missed to have a cooler box to store water in the van and some guide books to get more info of the fauna and flora. We will certainly repeat the trip with Simon, but I strongly suggest spending at least 2 night in each place to have time to rest and enjoy the Loges facilities which are amazing.
JP
Email Kayoko | 35-50 years of age | Experience level: 2-5 safaris
Wonderful safari tour
I joined 4 days Massai Mara tour and Nairobi National Park safari.
In Massai Mara, I saw a lot of lions, a leopard, two cheetahs, three black rhinos and many other animals.
Allan is very kind and sends me email so quickly.
Driver guides know about animals very well.
I'd like to visit Kenya again!
HK
Email Tang Alice | 35-50 years of age | Experience level: first safari
Back of Africa have did a great job in organizing and guiding during our whole trip in Kenya
This is my first time visit Kenya and thank you so much that Back of Africa have provided to me a great experience throughout my safari. Allan is really helpful and pleased to answer any of our questions during our planning stage especially arranging the pick up and drop off from and to airport no matter how early is the flight....pick up at very early morning 4am with no worries.
Our guide, George, an extremely experienced and really nice guy. He can spot the animals so quick that we even need to search for some time from where they are. George will try his best effort to search for the hiding animals and explained to us in details their character and behaviour with best of his knowledge. We indeed can understand more about the wild. Overall the safari is wonderful. The lodge we are staying with very good standard, the price is reasonable, the safari is smooth and well planned and the service is excellent.
I will highly recommend my friends to join Back of Africa or maybe me again in the coming future.