Reviews

Sort By: Date Most Helpful Rating 21-30 of 94 Reviews
Weicheng   –  
United States US
Visited: May 2023 Reviewed: May 12, 2023

Email Weicheng  |  20-35 years of age  |  Experience level: first safari

Excellent and very smooth experience
5/5

I thoroughly enjoyed the trip with Bamboo ecotours. Edison was super helpful and patient to answer all my questions from the start. This was my first time in Africa so I probably had more questions than most people who had been here before.

The actual trip was very smooth and amazing. Fred was my driver and guide. He did a great job making sure everything went as planned and my needs were met. Apart from the gorilla trekking, I also really enjoyed the time with the local community. Interacting with the local people just adds a whole other dimension to my experience. Highly recommend Bamboo ecotours and Fred!

joaquim   –  
Spain ES
Visited: March 2023 Reviewed: Mar 28, 2023

Email joaquim  |  35-50 years of age  |  Experience level: first safari

amazing experience
5/5

has been amazing service. all set up in advance and excellent guide

Spencer   –  
United States US
Visited: March 2023 Reviewed: Mar 28, 2023

Email Spencer  |  20-35 years of age  |  Experience level: first safari

Excellent Gorilla Trek Experience
5/5

We flew into Kigali and Bamboo picked us up from the hotel and handled transport and paperwork to the Ugandan highlands and Bwindi. We loved our experience. The hike itself is gorgeous and the terrain is very different from anything in the US. The experience with the gorillas was totally unique and something I'll remember for the rest of my life. Our driver Herbert was very knowledgeable about the area and a lot of fun to talk to. He took great care of us and even returned to the hotel after dripping us off because we forgot something important in the car. I highly recommend him.

Johannes   –  
Germany DE
Visited: February 2023 Reviewed: Mar 19, 2023

Email Johannes  |  20-35 years of age  |  Experience level: first safari

Reliable, professional, accessible, flexible.
5/5

We can only recommend Bamboo Ecotours as travel agency. Initial contact was very fast and easy. During the booking process we felt well guided by Edison who assured our trust in the payment procedure. The basic rate is still comfortable with own toilet/bathroom in every accommodation. They provided good and mostly organic food. We enjoyed, that we could adjust the travel route to our preferences (e.g. Pick-up in Kigali, drop-off in Kampala). We will never forget the Gorilla trekking and Chimp trekking! You should not miss an overnight stay at lake Bunyonyi.
A special recommendation goes to our driver, Jackson, on whom we could not only rely 100 % but who was also the source of cultural and historical insights on Uganda and who - through his clever and intelligent personality - made longer car trips a very pleasant experience. If you can, pick him!

Esther   –  
Spain ES
Visited: February 2023 Reviewed: Feb 24, 2023

Email Esther  |  35-50 years of age  |  Experience level: over 5 safaris

Amazing
5/5

The trip with Bamboo Ecotours was fantastic, I enjoyed every single part of it. It was super well organized. Edison answered quickly to each of my emails and explained every single thing to the max. Thank you!. The accommodation selected at each place was a spot on, clean, magical views and plenty of space. The food provided was tasty and well cooked too. I was never hungry! The landscapes were amazing as well as the people. I saw Gorillas, Chimps and Leopards, so good! The vehicle was also very comfortable. I was a solo traveler and felt comfortable the whole time.

My tour guide Godfrey was lovely and kind. He is such a good driver and has lots of knowledge about the area and the fauna of the place.

Thank you both for an amazing trip!

Laetitia   –  
France FR
Visited: February 2023 Reviewed: Feb 22, 2023

Email Laetitia  |  35-50 years of age  |  Experience level: over 5 safaris

Reliable
5/5

Great service and very responsive. The trip was organised exactly as I imagined and I had a great time. Saw gorillas up close, chimps, hippos, elephants and so much more.. My driver/guide was available, knowledgeable, responsive and on time. I would say that Bamboo Ecotours is a safe pair of hands. You can trust them to ensure your trip is seamless! Also good value for money. I was a solo traveler and felt safe and comfortable during my whole trip in Rwanda and Uganda.

Julia   –  
United States US
Visited: February 2023 Reviewed: Feb 21, 2023

Email Julia  |  20-35 years of age  |  Experience level: first safari

Friendly and reliable.
5/5

Had a FANTASTIC tour with Bamboo Ecotours. As a woman traveling alone I felt safe the whole time. Had excellent food & my guide knew a ton about the locations we visited. They were able to secure me a gorilla trekking permit last minute.

I loved my tour and wish I could have stayed longer.

Klavs   –  
Denmark DK
Visited: February 2023 Reviewed: Feb 8, 2023

Email Klavs  |  35-50 years of age  |  Experience level: 2-5 safaris

Perfect trip with Amanya and Bamboo Ecotours
5/5

Going with guide/driver Amanya from Bamboo Ecotours on the 2-day-tour from Kigali to Bwindi National Park seeing mountain gorillas.
Nice person, good at telling about Rwanda and Uganda, the trek and so on - and a safe driver.
Would definitely recommend others to go!

Sh   –  
United Kingdom UK
Visited: December 2022 Reviewed: Jan 15, 2023

Email Sh  |  35-50 years of age  |  Experience level: over 5 safaris

Terrific and Professional!
5/5

I did a 7-day tour with Bamboo Ecotours, including both Rwanda/Uganda. They were very helpful in also adding Akagera to their more standard 6 day Rwanda & Uganda Wildlife Safari itinerary. Edison and our driver/guide Fred were very professional and went above and beyond throughout. I would highly recommend them. It was an absolutely incredible experience.

Jon   –  
United States US
Visited: October 2022 Reviewed: Jan 12, 2023

Email Jon  |  35-50 years of age  |  Experience level: 2-5 safaris

Gorillas were an amazing experience! Would do it all again!
5/5

TRIP PLANNING & BOOKING
Our coordinator was great to work with and very responsive to our needs. We had a short fixed window to work within and wanted to do a lot, in which they were very accommodating. We received a highly customized experience, even accommodating last minute changes we introduced. In the end, we received a detailed itinerary was a plan for an exciting adventure.

TRIP DETAILS
It was 3 days in Uganda - river, chimps, tribe, and gorillas.
- Chimp Trekking Forest: Kalinzu Forest
- Gorilla Trekking Forest: Mgahinga Gorilla National Park
- Boat Ride: Kazinga channel
- Hotel 1: Buffalo Safari Lodge
- Hotel 2: Mutanda Lake Resort
- Tribe: Pygmies (Echuya Batwa)
Both hotels were great, but fell in love with Mutanda!

THE RIVER EXCURSION
We started with a boat ride, touring herds of hippos, buffalo, crocodiles, lizards, and birds among other river dwelling creatures. The guide was knowledgeable and friendly. While not the highlight of the entire experience, it was fun seeing giant reptiles and albino buffalo, as well as learning about ‘loser’ buffalo, removed from the herd.

CHIMP TRACKING
The hike through the forest may have been more exciting than the chimps themselves. We went during the winter when the chimps stay at the top of the trees for warmth, so we weren’t able to get close to the chimps, rather watch them walk along the tree traps and sleep. Highly recommend going during the summer when they come down to the ground for the cooler temperatures and you get better viewings.

GORILLA TRACKING
By far the highlight of the whole trip. We were able to see the gorilla family after 1.5 hours of walking, which is considered quick. We got up close to the gorillas and took lots of pictures. It felt shockingly safe, despite their huge size. Watching the baby gorilla play with grass and spin around was another little highlight.

THE GUIDE
Our guide was super friendly and very helpful. He was a source of information, and helped with things like exchanging money and covering when out of cash. A very joyful individual to be around. More than helpful and very flexible with our random requests. Thank you, Amanya!

TIPS FOR TRAVELERS
- Bring lots of cash and small bills for tips
- Bug spray
- High socks for ants that like to bite
- Prepare for rain, mud, and slippery ground

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 93
  • 4 star 1
  • 3 star 0
  • 2 star 0
  • 1 star 0
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