Sort By: Date Most Helpful Rating 21-30 of 104 Reviews
Melanie Jones   –  
United States US
Visited: August 2023 Reviewed: Aug 8, 2023

Email Melanie Jones  |  20-35 years of age  |  Experience level: first safari

Jackson overdelivered on all promises and exceeded expectations, he is kind hardworking and a friend

We booked a journey for a four day trip to Uganda with two days of gorilla trekking traveling from Colorado in the United States. Itinerary planning was a breeze with Edison - we received super fast email responses to every question, he made great accommodations recommendations for us, and everything was super straightforward! From the moment we landed in Kigali, we easily connected with our Bamboo guide, Jackson. He was a wonderful guide for our four days in Uganda. Not only did he navigate the bumpy Uganda forest roads like a pro, but was really helpful on our gorilla treks with securing great family assignments for what we were interested in and hike lengths each day. We spent many hours each day in the car with Jackson and it felt like we were traveling with a friend! We really enjoyed having conversation with him and learning about Uganda from a local, his English was spectacular. He was able to answer all of our questions about Uganda life/ culture and history. He went above and beyond any expectations we had on a service level. We would absolutely recommend Bamboo Ecotours and Jackson for traveling to Uganda to all of our friends, family, and anyone that’s asks! We also highly encourage everyone to see this beautiful country!

Stephen   –  
South Africa ZA
Visited: July 2023 Reviewed: Jul 17, 2023

Email Stephen  |  50-65 years of age  |  Experience level: over 5 safaris

Very professional and punctual.

Just returned from an 8 day wildlife adventure in Rwanda and Uganda. Started communicating with Edison about 9 months ago and he always responds to emails within a day.
Our driver/guide Herbert was very friendly and helpful, and was always on time for our morning pickup.
For all the activities we did, there are no words to explain how amazing everything was. Trekking the primates can be tough, but it's more than worth it.
Thank you to Herbert and Edison, at Bamboo Ecotours, for the most memorable experience, and for introducing me to these beautiful countries.

Ashley   –  
United States US
Visited: June 2023 Reviewed: Jul 11, 2023

Email Ashley  |  50-65 years of age  |  Experience level: 2-5 safaris

Godfrey was a wonderful tour guide. He was relaxed and very organized.

The tour company was excellent. They were efficient, organized, and communicated everything timely. We enjoyed our time traveling. Our accommodations were comfortable, clean, relaxing and hospitable. I would recommend this company, our tour guide, and the accommodations to family and friends. The best part of it all was seeing gorillas!

Sam and Dalia   –  
Sweden SE
Visited: June 2023 Reviewed: Jun 27, 2023

Email Sam and Dalia

The perfect guides for South West Uganda

We had a really fabulous trip organised by Edison and accompanied by our driver and guide Godfrey. Edison was excellent in the lead up to the trip, very responsive and he helped us tailor the perfect trip for our time. They amended the pick up time to a different place, added a volcano hike as an extra day and also an additional days safari - also we got all of our preferred accomodations, and they were some of the nicest places we've ever stayed. It all helped the trip feel nicely tailored.

Then on the trip itself, Godrey was an excellent guide - we felt very comfortable with him, he was always happy to answer our questions and discuss things with us. It meant that we could really relax and enjoy our holiday.

In terms of the location and activities - all I'll say is, you have to go there to believe it! Its truly one of the most beautiful parts of the world, we've ever visited in many respects.

Thanks again!

Sam and Dalia

Nira   –  
United States US
Visited: June 2023 Reviewed: Jun 19, 2023

Email Nira  |  35-50 years of age  |  Experience level: first safari

So sweet and super helpful!

Jackson was an amazing driver. We felt safe the whole time. Everything was well organized and we didn’t have to worry about anything

Jeff G   –  
United States US
Visited: June 2023 Reviewed: Jun 18, 2023

Email Jeff G  |  50-65 years of age  |  Experience level: first safari

Super friendly, helpful, and knowledgeable

Booking the tour was extremely easy as they were very responsive to email and answered questions quickly and efficiently, even when I had to change my dates two times.

The pre-trip information is thorough and straightforward. It totally prepared me for the trip and put me at ease about anything I was unsure of, including clothes, equipment, permits, and tipping.

My guide, Amanya, was the absolute best. He was super friendly, very knowledgeable about the animals and the trek, and was an excellent resource in choosing the local food. He took great care to make sure I was comfortable and having a good time. I truly enjoyed our time together and can’t recommend him enough.

Bamboo Eco Tours is definitely a go-to in Rwanda or Uganda for a great trekking experience.

Kat Dayton   –  
United States US
Visited: June 2023 Reviewed: Jun 17, 2023

Email Kat Dayton  |  35-50 years of age  |  Experience level: first safari

The Most Outstanding Gorilla Trekking Experience!

Bamboo Ecotours delivered the most incredible (and affordable) mountain gorilla experience for my family of 5! From booking the arrangements with Edison to the actual transport and gorilla trek with Herbert, our entire experience was top-notch. Edison helped secure special permission for our not- quite-15 -year-old son to join the trek (which was huge!) and was in regular communication with us while logistics were being arranged. Herbert picked us up from our Kigali hotel and expertly ferried us through northern Rwanda, through to the Ugandan border crossing, and finally to our lodge and the Bwindi Impenetrable Forrest. He was thoughtful and considerate to all the needs of our family and a joy to be with over our two days together. The lodgings arranged for us by Bamboo at Rushaga Gorilla Lodge were fantastic. I rally cannot say enough good things about our entire experience. If you want to trek mountain gorillas while in Rwanda OR Uganda, Bamboo Ecotours is the most fabulous choice!

Carl Walter   –  
Sweden SE
Visited: June 2023 Reviewed: Jun 10, 2023

Email Carl Walter  |  20-35 years of age  |  Experience level: first safari

Amazing gorilla and chimpanzee trekking!

If you're looking for the cheapest tour that you can do, but still with one of the best and most trusted tour operators in Uganda, this is the tour operator for you! I looked through countless different tour operators and this is hands down the best and most affordable one. We did gorilla trekking in Bwindi and chimpanzee trekking in Kibale with Bamboo Ecotours, and everything from the communication and planning to the execution and the driver was flawless! My one and only complain is that one of the seat belts in the car did not work.

Dr A   –  
Canada CA
Visited: June 2023 Reviewed: Jun 5, 2023

Email Dr A  |  20-35 years of age  |  Experience level: 2-5 safaris

Best company you could possibly choose!

Absolutely phenomenal from start to finish. Edison was so fast to respond to all of our (many many) questions and send in depth information well in advance, including what to expect, what to pack, what we would need to cross the boarder from Rwanda to Uganda and back (vaccines, visas etc), and contact information for our guide, Jackson. Jackson made our trip the absolute best experience possible. He was extremely friendly and knowledgable, answering all of our questions along the way.
We booked the 3 day gorilla trek and golden monkey hike with coffee tour:
Notes: bring small American cash if you can as it is accepted/expected everywhere.
We landed in Kigali at 7am with a very quick walk through customs.
We had a quick stop for breakfast at Bourbon Coffee at the airport and grabbed a sandwich for the road.
Jackson picked us up right after our breakfast (he knows the area well and can make great recommendations for breakfast and lunch stops).
We made a stop at the Genocide Memorial which should not be missed. It was extremely emotional walking through the museum and learning more about the cold history of the Rwandan genocide and we really appreciated having time to take it all in.
We continued our drive through to our coffee tour in Uganda where we saw first hand the process of coffee making from field to cup. The family even let us try our hand at processing and making our own coffee from freshly picked beans through to roasting. The coffee was fantastic and we bought a few bags ourselves.
We then headed to Rushaga Gorilla Lodge which was hands down one of the most beautiful accommodations we have had the privilege of staying at.
We had an early morning start (7am) to head to the Gorilla trekking. The Batwa people started us off with a cultural dance to get everyone in the mood and then we were off following our guides with directions from our trackers. We hiked for just under 6 hours. These hikes are not "hard" but there is some marsh, some steep inclines and it is very wise to bring proper high ankle hiking boots and gaters to protect against mud, water, ants and other jungle funs. The gorillas were unbelievable, a true once in a lifetime experience. The guides answered all of our questions and helped us make the most of our hour with the family of 12 including several babies.
We took a quick lunch break hillside after exiting the jungle, taking in the stunning views. After getting back we thanked our guides and headed back to the lodge, taking time to pickup some souvenirs from the locals.
We had a relaxing afternoon poolside and enjoyed some afternoon relaxing on the deck of our jungle cabin.
The dinners are the lodge were fantastic and lunch and breakfast were also provided. (They over feed you for sure so no worries about food on this trip!)
Our next morning we started at 5am to drive through to Mgahinga Gorilla National park (a part of the Virunga mountain range) to hike to see the golden monkeys. The hike again took us through jaw dropping scenery. You can also view gorillas here or climb to the top of the mountain even. The hike took roughly 5 hours and again we had one hour with the monkeys as they jumped through the trees and came down to check out what we were doing.
We took a lunch break in the town with Jackson on the way back enjoying some rolex and vegetable curry which were fantastic. We picked up some more local coffee here too before starting our 4 hour drive back to Kigali.
All in all this was hands down the BEST tour company we could have chosen for sure and we will most definitely be back again!

Andreas   –  
Germany DE
Visited: April 2023 Reviewed: May 28, 2023

Email Andreas  |  50-65 years of age  |  Experience level: 2-5 safaris

5 day tour all well managed

Hello, all was well managed, good hotels, good driving and an attentive and knowledgeable guide (Herbert). We recommend Bamboo tours

Average User Rating
Rating Breakdown
  • 5 star 103
  • 4 star 1
  • 3 star 0
  • 2 star 0
  • 1 star 0
Write a Review


  • All corporate and/or tour info is provided by Bamboo Ecotours, not SafariBookings
  • The tours offered by Bamboo Ecotours are subject to their terms & conditions