Reviews

Sort By: Date Most Helpful Rating 291-297 of 297 Reviews
Martha   –  
Colombia CO
Visited: September 2026 Reviewed: Sep 24, 2026

Email Martha  |  35-50 years of age  |  Experience level: first safari

Once in a lifetime safari
5/5

We had a great time during our safari with Benson Safaris. From the very beginning Fortune was helpful and attentive, helping us to design our itinerary and adjust it to our budget and preferences.
We did a cross country safari and had two guides, Edmund in Kenya and Carlos in Tanzania. They both were kind, knowledgeable and always willing to go the extra mile to make our trip memorable. They have different personalities, naturally, but share the same sense of commitment and love for their work. I will always remember this experience and will be grateful to them for it.

Mohamed K.   –  
United States US
Visited: September 2026 Reviewed: Sep 24, 2026

Email Mohamed K.  |  50-65 years of age

Great team
5/5

My wife and I actually did the Kilimanjaro climb with the Benson Safaris guides and crew. They set up amazing VIP accommodations for us throughout the whole multi-day hike. It was an amazing accomplishment for my wife and me, and we would have not been able to do it without their support and guidance. Their pace and suggestions helped with preventing high altitude sickness, and we finished the summitting with a very touching celebration from the whole team. We will miss these hard working guys a lot, but we are planning on doing the safari part with them as well soon.

Shan   –  
China CN
Visited: October 2026 Reviewed: Oct 12, 2026

Email Shan  |  20-35 years of age  |  Experience level: first safari

Five river crossings, incredible big-cat sightings, and a memorable Kenya–Tanzania safari
5/5

We have just returned from a 9-day, 8-night private safari for four people with Benson Safaris, travelling through Kenya and Tanzania in October 2026. It was an unforgettable trip—not simply because of the places we visited, but because of how much time we actually spent watching wildlife.

Our route took us from Nairobi to Lake Naivasha and the Masai Mara, across the land border into Tanzania, and then through the northern and central Serengeti, Ngorongoro Crater and Tarangire, finishing in Moshi before flying home from JRO.

The standout of our Tanzania safari was Zablon (Zab). His ability to plan our game drives and find wildlife was exceptional. On our very first day in the northern Serengeti, he helped us find the Big Four and witness a wildebeest river crossing. Whether it was luck, his skill, or a combination of both, it was an astonishing start.

What impressed us most was that Zab did much more than find the animals. He seemed to know where to look, and he also positioned us for the best possible views and photographic angles. Thanks to his guidance, we captured an entire wildebeest river crossing and a lion hunt—two particularly rare and memorable moments for us. Lions mating and playful cubs were other highlights of the trip, and Zab also helped us find excellent angles for photographing leopards. For travellers who care about both wildlife viewing and photography, we would wholeheartedly recommend him.

The wildlife encounters were extraordinary. We witnessed five wildebeest river crossings, including three in a single morning, and had five leopard sightings. We watched lions mating and hunting, lion cubs playing, and a leopard on a tree. Seeing rhinos in Ngorongoro helped us complete the Big Five, while Tarangire offered wonderful elephants and beautiful baobab scenery.

Of course, these sightings were our good fortune, not something any operator can guarantee. What mattered was having enough time to wait, observe and enjoy what unfolded. Across the trip, we had roughly 65 hours of game drives and wildlife activities, including several full days of around 10–11 hours. Even the days when we moved between safari areas still included meaningful wildlife viewing.

We are also very grateful to Grace for her expertise in arranging our itinerary, her tireless patience with our many requests for changes, and her help in coordinating solutions to the questions and issues that came up. We exchanged enquiry emails with more than 30 safari operators, and her thoughtful, responsive support was a major reason we ultimately chose Benson Safaris with confidence.

Thank you as well to Samson, our guide in Kenya, for being part of our wonderful safari, and to Benson for helping bring this customised cross-border journey together.

Spending time in both the northern and central Serengeti was a particular highlight. They offered different landscapes and wildlife experiences, and even after four days we were not ready to leave. Staying at KonTiki Mara and KonTiki Seronera also gave us lovely sunsets and morning light right at camp. For the final part of the trip, we arranged our own hotels separately, which gave us a comfortable change from tented accommodation.

One practical lesson for future travellers: confirm the exact Serengeti entry and exit times and the park-permit coverage beforehand. We extended our stay in the park on the fourth day and had to arrange the permit extension locally.

We came home with far more than a checklist of animals: river crossings worth waiting for, playful cubs, long days on the plains, and photographs we will treasure. Thank you, Zab, Samson, Grace and Benson, for being part of such a memorable journey.

For an unforgettable safari, choose Benson Safaris and ask for Zablon (Zab). They helped make our journey extraordinary, and we cannot recommend them highly enough.

Tayah   –  
United States US
Visited: October 2026 Reviewed: Oct 15, 2026

Email Tayah  |  50-65 years of age  |  Experience level: first safari

Perfect Safari
5/5

We book our safari with Benson and gave them some details of our expectations. They designed a trip that far exceeded our vision. The lodging and meals were all wonderful. The guides made the trip so memorable. Carlos was an exceptional guide. Very personable kind and patient. Extremely knowledgeable of the area, culture and wildlife. Highly recommend this company!

Etienne   –  
Netherlands NL
Visited: August 2026 Reviewed: Oct 15, 2026

Email Etienne  |  35-50 years of age  |  Experience level: first safari

Thank you for all your help
5/5

Good service from beginning to end. Thank you so much. And see you next time

Thomas & Arun   –  
France FR
Visited: October 2026 Reviewed: Oct 22, 2026

Email Thomas & Arun  |  35-50 years of age  |  Experience level: first safari

The review below is the personal opinion of Thomas & Arun and not that of SafariBookings.
Could have been better
3/5

Our safari in Tanzania was an extraordinary experience, and we were fortunate enough to see all the animals we had dreamed of, often in incredible situations. However, I want to separate the magic of the wildlife from the quality of the service provided by Benson’s team. There were several aspects of the organization that could have been significantly better.

1. Lack of preparation and practical information. Sleeping in a tent in the Ngorongoro Crater was an extraordinary experience in itself. However, we had not been informed beforehand that we needed to bring soap and towels. As a result, we had to shower without soap and dry ourselves with our clothes. While these may seem like small details, they reflect a lack of preparation and communication that should be avoided, especially given the price of the safari.

2. Concerns about the vehicle’s mechanical condition. Our safari vehicle sometimes struggled to start and seemed to lack power when driving uphill. We were regularly overtaken by other vehicles, which made us concerned about its mechanical condition and reliability throughout the trip. We would have appreciated greater reassurance that the vehicle was in good condition.

3. A lack of personal attention and communication. Throughout the booking process and the trip, we sometimes felt more like names on an Excel spreadsheet than customers receiving personal support. After payment, communication became less proactive, and we often had to contact the team ourselves to obtain essential information, including details about our guide and the arrangements before departure. We also received very little follow-up after the safari. For many people, a safari is a once-in-a-lifetime dream, prepared and financed over many months or even years. A little more personal attention would have made us feel much more valued.

4. Unexpected bank charges and a lack of commercial consideration. Despite paying 20 euros in transfer fees to ensure the correct payment, Benson said that approximately 200 euros were missing from the amount received. The exact source of the discrepancy remained unclear, but I ultimately had to pay the difference myself. Given the cost of the safari, I would have expected a more collaborative approach to resolving the issue, like a commercial gesture. Instead, I felt that the entire financial burden was left to me, without any real attempt to find a compromise.

5. An efficient but rather distant guide. Our guide was undoubtedly experienced, knowledgeable and highly effective. Thanks to him, we saw all the animals we had hoped to see, and his knowledge of the terrain was impressive. However, his attitude was rather distant, with little warmth, enthusiasm or interaction compared to other guides with their clients. We did not necessarily expect to become friends with our guide, but a little more human warmth would have made the experience even more memorable.

Walter   –  
Austria AT
Visited: October 2026 Reviewed: Nov 13, 2026

Email Walter  |  35-50 years of age  |  Experience level: first safari

perfectly looked after – simply enjoy
5/5

We went on a 9-day safari followed by 4 days in Zanzibar (from late October to early November 2026). Getting in touch with Benson Safari via their contact form was very straightforward. After a brief email exchange, our communication with Grace moved to WhatsApp, which made coordinating the detailed planning much easier; responses were almost always immediate. The planning process began with a comprehensive proposal that included hotel suggestions and a precise itinerary. Once we had booked our own flights, the proposal was adjusted to match our exact travel times. Payment was handled in two installments.
Regarding the safari itself:
We were picked up at Kilimanjaro Airport in Arusha by our driver and guide, "Liberatus," who accompanied us for the remainder of the safari. We visited Arusha National Park (in hindsight, I would skip this) and then headed straight from Arusha to our next destination, Tarangire National Park.
From Tarangire National Park (1.5 days), we traveled via Lake Manyara and the Ngorongoro Crater to the Serengeti (2 days). Looking back, I would have preferred to swap that first day in Arusha (at the national park) for a third day in the Serengeti.
IMPORTANT: Even though the distances may not seem very long, most of the routes consist of gravel roads that really shake you up—an "African massage," as they say!
On the final day of the safari, the original plan was to drive back from the Serengeti to Arusha (a journey of about 9 hours). At our request, Benson Safari was able to arrange a last-minute flight from the Serengeti to Arusha—as well as our connecting flight to Zanzibar and an extra night at our hotel in Zanzibar. A huge thank you to Grace for making that happen on such short notice! TIP: Definitely take a flight from the Serengeti back to Arusha—looking back, the 9-hour drive would surely have cast a negative shadow over the safari experience.
The onward flight to Zanzibar, followed by a 5-day stay (though 4 days would have been plenty, as there isn’t all that much to do on Zanzibar), also went perfectly.
When a minor issue arose with a hotel booking, Grace (from Benson Safari) was able to resolve it directly with the hotel reception, even late in the evening.
All in all, I can highly recommend Benson Safari—especially for their constant availability via WhatsApp and their flawless planning and support.

Average User Rating
4.9/5
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  • All corporate and/or tour info is provided by Benson Safaris Tanzania, not SafariBookings
  • The tours offered by Benson Safaris Tanzania are subject to their terms & conditions